Upgrade and activation charges

If I bought a phone from a friend and it is an iphone 4, a newer version than my old phone. I want to activate it. My plan says I am eligible for a new phone. I have internet and etc. now on my old phone. Is there an monthly upgrade charge from the iphone? I just need to know if there are extra monthly charges that I am going to have to pay just to upgrade a phone. Can I just go on the phone and activate it or does the primary person on the billing statement have to activate it? Thanks.
Subject line adjusted.
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If you activate the phone you just bought then no there is no fee. If you choose to get a discounted upgrade there is $30 upgrade fee on top of the cost of the phone.

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I upgraded and charged last month for Adobe Complete. But I was downgraded to Free version. Can this be fixed without further interruption of services?

I upgraded and was charged last month for Adobe CC Complete. I got Adobe CC Complete, however, I was downgraded to Free version. I checked payment status in Adobe Transaction History and it says Complete. I was able to confirm this with my receipt and/or bank transaction history too.
Should I continue with the Free version (with limited/ downgraded services) until it finishes? Does it automatically update to my paid account once Free version expires? Sadly, with this I wouldn't be able to use all features I've already paid for.
But I'm more concerned with the interruption of services this problem would cause. Can this be fixed without further interruption of services?

I upgraded and was charged last month for Adobe CC Complete. I got Adobe CC Complete, however, I was downgraded to Free version. I checked payment status in Adobe Transaction History and it says Complete. I was able to confirm this with my receipt and/or bank transaction history too.
Should I continue with the Free version (with limited/ downgraded services) until it finishes? Does it automatically update to my paid account once Free version expires? Sadly, with this I wouldn't be able to use all features I've already paid for.
But I'm more concerned with the interruption of services this problem would cause. Can this be fixed without further interruption of services?

AND BOOM, slapped with a upgrade fee and activation fee!

So, got two new iPhone 6's coming. Walked in the store, and in 10 minutes we were out. I was totally impressed with how fast it was. I asked the sales guy to break down the cost, I got the 64gig phone, so he said "you will pay the full retail tax on the phone and the upgrade to the 64 gig, you will be trading your old phones so its a wash minus the tax and upgrade". So in the parking lot I look over the banner length receipt.
$35 for upgrade fee?
$30 for an activation fee?
Times two phones?
WHAT? HUH? Im upgrading to a new phone and committing to a new contract AND getting charged for it? Im activating a new phone, but de-activating one and getting charged for it. Maybe you should charge me a deactivation fee too.
Why didn't this guy disclose this extra $130 to me?
So for shiz and giggles, heres what I do. I visit not one, but two verizon stores. Im just browsing, looking at the pretty iPhones, I asks about upgrading, They both tell me Im just responsible for the taxes and and additional upgrades offered beyond a free phone. I asked about an upgrade fee, both looked at me weird, we don't charge you to upgrade. Receipt in hand, I say yes you do. Small scene.
Enter manager 1. Manger tells me they are trained to streamline the process and not confuse the customer with the additional fees and that like ATT and Tmobile they are following suit. He went on to tell me that most customers know about both these fees and I should have checked the final statement.
Enter Manager 2. Those fees can be waived based on status and promotions, can we check your account? No, I'm done here.
WELL GUESS WHAT VERIZON. When you are doing business on a tablet, and I POINT BLANK ask the sales guy to break it down, then he LIES about it to "not confuse me" , I don't get a choice do I? Do I VERIZON? DO I? How do I? this guy is holding a tablet, says sign here, I do, and he comes back with a receipt longer than well, its long. I put my TRUST in you as my wireless carrier. TRUST.
You are training you people to streamline the process without full disclosure on a tablet. Sign here and your done?
Coverage - great
Tech support- great
Customer care/loyalty/service - really. Ive been with you since the take over of LA Cellular.
I expected my INTEGRITY and HONESTY from you.

laveycrafter wrote:
Mr Helper, Thanks but not the point.
Say you buy a cheeseburger, but it comes with no cheese. You paid for cheese, you drove away with what you thought was cheese, Do you eat it, or do you turn around and do something about it.
56% discount. Yea me! I got a 56% discount but got screwed out of $130 for it. WooHoo.
Forever is a long time too, funny about forever, I saved my receipt from my last upgrade, no activation fee, forever must have just started in 2012?
Hey man, all I'm asking is for a transparent breakdown, you on the other hand go ahead and enjoy your cheese burger with out the cheese. A roy-al.
You're burger analogy is wrong. You did get cheese. You're just annoyed you were charged extra for it a not knowing it would be extra.
Not sure where you're getting $130 from. if you had 2 lines 1 new and 1 upgrade that's $65 $35 for the activation fee on the new line and $30 for the upgrade fee on the other line. Also as I said you can avoid upgrade fees by paying full price. Verizon doesn't even have to offer discounted phones. Ina few years when all carriers go to the full price model and dump subsidies you'll be wishing for an upgrade fee.
I've been with Verizon since 2006 and they had activation fees back then.
It IS transparent. First it's on your receipt. Also our store has a sign right at the counter that CLEARLY states that upgrades are charged a $30 upgrade fee. And the phone price tags should have them too.

Why would you charge me $40 for a supposedly free upgrade?Have been a faithful verizon customer for years went in for myfree upgrade and paid for a iphone and protectve cover now I have to pay a fee for a free service? I will start switching my devices to

Why would you charge me$40 for a free upgrade? I chose a iPhone and paid you the difference plus protective cover, now you want to charge me a fee for activating a number I have had for years!!! I have been a faithful Verizon customer for years but I will switch companies when my contracts are up or I can get a buy out from another company, your free upgrade is not free and is a false advertisement as far as I'm concerned

However you had already stated you did not choose a "free upgrade", but paid the difference for an iPhone. So much for your "free upgrade". Additionally, I was not aware Verizon was in the business of giving away "free service"(s)?????? Purchasing a "free" or "reduced price" phone IS NOT a free service. You sign a contract in exchange for receiving that benefit. There is an upgrade fee along with that service you are contracted to complete or you will be charged an early termination fee(ETF), so this IS NOT a free service.
Yes, you have a choice to go with another provider which ALSO charges an upgrade fee OR charges you full retail value for your phone. So much for a "free upgrade" there.
AT&T = upgrade fee
Sprint = upgrade fee
T-Mobile = no upgrade fee but must pay full retail cost for the phone
For what it is worth, you would not have had to pay an upgrade fee had you simply paid full retail cost for your phone OR purchased it with Edge at full retail cost. Depending on your calling plan and data allowance, you may have even ended up paying less for your phone had you done so. That is why a little research before you make a purchase can go a long way.
I know it is cheaper for me to pay full retail for a phone than to purchase a discounted device in exchange for signing a contract.
Good luck with the new provider.

My ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

OSX Upgrade and new software purchases slow down Mac and Battery won't hold charge?

Any assistance appreciated:
I have recently upgraded my OSX from Snow Leopard, which I was quite happy with, and was ticking over very nicely.
And, today, I have problems???
I was using Snow Leopard, I purchased Mainstage 2 for my musical work... Nice piece of Kit..
I then notice 'Apple', bring out Mainstage 3 about 10 days later???
I check out the spec, will not run on my OSX...
I then check out Mainstage 3 and find that it would be a better version than 2..
I then decide that the extra stuff in Mainstage 3 is worth the price of an OSX upgrade, and the newer Mainstage 3 version although I had recently purchased Ver 2..
I do the upgrade, seems to have worked fine...
I purchase Mainstage 3, get that installed, and the Xtra's.... What is that all about?
It took me well over 12 hrs to get those...
Any road up, I get everything installed and functioning....
Now, my Mac is Slllooooow..
The Battery will not hold it's charge... Runs for only 2 hours MAX and then needs recharging???
The MacBook was bought only 18 month ago??? 2011 edition..
I have an IBM ThinkPad 240 and it still holds more charge than my Mac....
Help appreciated Folks...
For the dosh I have paid to 'Apple', the product and software should operate and function better than this???
And to honest, I aint spending anymore, until 'Apple' give me some answers on my problems.
Peace, Love n Laughter Cap Reg
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro8,2
Processor Name:          Intel Core i7
Processor Speed:          2 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          6 MB
Memory:          4 GB
Boot ROM Version:          MBP81.0047.B27
SMC Version (system):          1.69f4
Serial Number (system):          C02FTCRGDF8V
Hardware UUID:          0F156058-FA74-5CAC-971A-3F42A7685015
Sudden Motion Sensor:
State:          Enabled
System Software Overview:
System Version:          OS X 10.8.4 (12E55)
Kernel Version:          Darwin 12.4.0
Boot Volume:          Macintosh HD
Boot Mode:          Normal
Computer Name:          Reggie RaReBreed’s MacBook Pro
User Name:          Reggie RaReBreed (reggierarebreed)
Secure Virtual Memory:          Enabled
Time since boot:          4:13
Battery Information:
Model Information:
Serial Number:          D86115600VLDGDLAM
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          406
Hardware Revision:          2
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          6286
Fully Charged:          Yes
Charging:          No
Full Charge Capacity (mAh):          6465
Health Information:
Cycle Count:          142
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -1032
Voltage (mV):          12295
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          60
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          60
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
Reduce Brightness:          Yes
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x0085
Serial Number:          0x000b8719
Charging:          No

*Hopefully these shots will make it obvious...*
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HT204266 I upgraded an app and it charged me for 2 of them what can i do???

Please help I upgraded an app and got charged for 2 of them what can I do?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4972 Hi I am trying to upgrade my iPhone Model#A1303 to iOS6 through iTunes. The iOS is upgraded but activation is pending. Says activating serveris temporarily unavailable repeatedly and i am unable to use my phone. Please help to upgrade or restore.

Hi I am trying to upgrade my iPhone Model#A1303 to iOS6 through iTunes. The iOS is upgraded but activation is pending. Says activating serveris temporarily unavailable repeatedly and i am unable to use my phone. Please help to upgrade or restore.

That's usully symptomatic of a phone that was jailbroken or hacked to unlock it.

Worth upgrading to 5.5? (And activation woes)

I have CS5 Web Premium, and here's the issue: I originally installed and activated it on 2 computers. My desktop got corrupted, so I had to reinstall, but didn't have a chance to deactivate first. Support gave me another activation, and I was fine. Then, I updated the firmware on my ssd, and installed new storage drives, and CS5 wanted me to activate it again (had no idea that was going to happen). So I called support again, and they bumped it to 4, but said that's the last bump they could do. I asked if they could remotely deactivate everything for me, but they can't. He mentioned that 5.5 has the ability to fix this to some extent, but I'm not sure the $400 upgrade price is worth it (that said, if I need to re-install the software and can't deactivate first, I'm not going to be able to use it). Thoughts?

It sucks that you have had that bad of luck with that computer. I don't know how upgrading to a newer version would change how their activation system works but then again I don't work for Adobe so I don't know the complete details. I do know that an installation on the same computer is not necessary for an upgrade. The software typically looks for an installed copy and if it cannot find it, it will start asking for serial numbers. If I were you and did not need the upgrade I would wait and hope that desktop keeps kicking for a little while longer. If it dies once more I'd seriously consider the upgrade at that point and strongly recommend a new computer or different parts.

Is anyone having problems with the battery drains quickly and the iphone4 heats up in use and in charging after upgrading to 5.1.1?

Is anyone having problems with the battery drains quickly and the iphone4 heats up in use and in charging after upgrading to 5.1.1?

I have had the same problem but I seem to be getting somewhere to fixing it!!! My battery was going down at 20% an an hour now its 10% with constant use and 5 in standby !!! So improvement all round
First I did a restore then I drained the battery i started to charge it and when it came on I turned the phone off completely and let it charge to 100% I then left it for a couple of hours on charge at 100. I saw no improvement after 1st drain so I repeated the drain battery and charge steps again with the phone turned off when charging and have seen a very big improvement. I am going to do it again tonight and hopefully problem solved!!!!
The next issue is iMessage as that's playing up and wifi drop out
Good luck

TS1814 My phone doesn't have enough GB to update directly and when I Go to ITunes an error window comes up to tell me make sure my network settings are correct and active? How do I fix this to upgrade my phone .

My phone doesn't have enough GB to update directly and when I Go to ITunes an error window comes up to tell me make sure my network settings are correct and active? How do I fix this to upgrade my phone .
<E-mail Edited by Host>

Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes.

HT1937 I recently tried to manage my storage by upgrading my plan to a 20GB and was charged but plan does not show changed

I recently tried to manage my storage by upgrading my plan to a 20GB and was charged but plan does not show changed

i have the same problem. I recently tried to manage my storage by upgrading my plan to a 20GB and was charged but plan does not show changed. At this time does not changed my plan yet. I have the reference number of the bank for the transaction.
<Email Edited by Host>

Long-time start up and batteri charge problem?

Hi,
I bought the new Mac-air 2014 (11 inch) yesterday. It seem have problem: the start up time is quite long up to around 20s. The battery reduce quite fast about 5 hour and I charged for one night, but the battery increased only 20% (Mac still working and also iCloud)
So has any problem with my Mac?

Going from Lion back to Snow Leopard is not as straight forward as it should be.
Do you have a backup of your Snow Leopard iMac disk before upgrading to Lion? If you do, that is the simplest way to go back to SL. If not, then, there is no simple way to do so.
A number of discusions on this forum address downgrading to SL from Lion.
Before you proceed, however, consider whether you have a need for iCloud synchronisation, a Lion only feature, and also consider future updates that will be Lion only.
I would also look at the iMac hardware configuration and see if it is optimised for Lion. Do you have enough RAM and free disk space to run Lion?
How long have you been running Lion? I found that the speed of Lion improved over a matter of days, as if Lion needed to settle in. Has spotlight finished indexing your disk? Have your repaired permissions in Disk Utility? Look at Activity Monitor for processes that are consuming CPU.
I would only go back to Snow Leopard as a last resort.

I was promised an early upgrade and didn't get it

One of the 4 lines on my account is 2 months from upgrade and i called 2 days ago because its not working right. The rep I spoke to tried to troubleshoot but it didn't work, she than offered me devices to upgrade that i didn't want. She got a supervisor who authorized her to move my upgrade date to the date we spoke. I went online today to do my upgrade and it wasn't there. I called and got someone else who said there are no notes or anything. she offered me a free 5c with a 2 year upgrade, Still don't want that, I was on the phone for over an hour and got no where. Do I have anymore options before I move my 4 lines to t-mobile? They are going to cover my cancellation fees. I think its time to change because I don't like being promised something and it's not delivered on. I've been with verizon wireless for about 8 years and I can't believe they are giving me such a problem for a 2 month early upgrade. They have done it so many times in the past before.

what is past is in the past.
Verizon as a rule will not allow an early upgrade. It is just then way it is.
What will happen is you will be told it will happen with this person approval and that persons approval and it will not appear, you will call and then they will say it is being investigated or they will send a priority request to a manager to have it done yada, yada, yada.
Then you will be told it was not approved. By that time you WILL be eligable for a new upgrade device. See how that works.
Good luck at T-Mobile you will pay full price for all devices on all lines and a $10 sim charge each line and $38 in activation fees so come to them with some CASH

Cisco ise upgrading and licences

I nedd to upgrade from version 1.1.2 patch 4 to 1.1.3
the deployment is distributed so the split deployment technique needs to be used:
http://www.cisco.com/en/US/docs/security/ise/1.1.1/upgrade_guide/upg_dis_dep.html#wp1052969
the guide is quite hard to follow as there are some licensing informations missing that can potentially cause service downs:
in particular my questions reguarding the guide are:
--- OUR licence is registered to the primary PAN node only----
1) Deregistering primary PSN "D" node : what licence it will use? the inherited (10000 endpoints) or will it lose the licence completely and lock the network authentications?
2) When node "B" will be deregistered and will become standalone what happens to its licence ? will it be lost? and what will happen to the node "D" when added back to the node "B" ?
3) when I will switch back node "A" (after upgrade and registration to node "B") to its previous primary PAN state it is stated that the licence needs to be reloaded in it cause it was lost when adding it to node "B".... and in the meanwhile? no node will authenticate cause the primary node is without a licence?
TY

Giuliano,
De-registered node will always use it's own license, i.e. it becomes standalone box without knowledge or information of anything around it. Either the evalutaion or whichever license you have supplied it with.
License enforcement is performed by active admin node in cluster, according to its license.
Have a look at:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCug04405
I don't think license needs to be reloaded, but that may be just my memory not serving me. I'll double-check that one.
M.

Upgrade and activation charges

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