Upgrade BBM Help

I have a Blackberry Curve 8300 series and I'm trying to upgrade my BBM. I have the older version that doesn't show what time messages are sent, etc. I don't have browser capabilities on my blackberry so I'm unable to upgrade it via my smartphone. When I plug it into my computer and search for updates the desktop manager says that I am fully updated although I still have the old version of BBM. Help?

Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Take a look at this link and let us know how it goes BBM
Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

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If your model uses a Ralink wireless card, see if installing this bluetooth driver works.
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Look above at my original post:
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Who is your service provider?
What version of BBMessenger do you have installed (Options > Advanced > Applications)?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Upgrading BBM

I upgrade my bmm and my screen turn blue with nothing on it I need help

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1. If any post helps you please click the below the post(s) that helped you.
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Link to upgrade BBM 5.0

hai all
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regards

If you do a google search, you'll find it.
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Blackberry Z10 OS Upgrade + BBM Status Problems

Hi
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Second problems is with the Blackberry Messenger as my contacst are changing their Status and personal messages but i am not getting the updates and it's not Changing !
I have tried to format my device 3 times so far tried to do the upgrade from Blackberry link but I am facing the same issue that my device is up to date! ..
Please let me know how can i resolve this issue! as i am getting really upset !

salsayegh wrote:
First of all I am having problems updating my Blackberry Z10 OS Software as I have version 10.0.9.348 and from what i have read in the forum that it is the Carriers who is responsible to release the upgrade but i have already spoken to them and they are NOT AWARE OF ANYTHING! what can i do ???
Who is your carrier?
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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ITunes Plus Upgrade--No help from iTunes Support

I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
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I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.

This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

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This a condensed version:
Power off the original device on the upgraded line, your old phone and the iPhone.
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Did my hard drive crash? Do I need an upgrade? How do I upgrade? Help!

Okay, this is going to be pretty long and I might miss some information!
First of all, I have a 13" macbook. Mac OS x 10.5.8 2, 13 GHz intel core 2 Duo, 2GB.
There was (and still is) an x in the battery on my screen where it should show the charging progress. My computer could only work when I had it plugged in, where a green light appeard on the charger. After looking online on what I should do for it, I decided to update my software. It restarted, and the bluetooth update came up. I clicked "update" and my screen unexpectedly shut off. I'm not sure if that had anything to do with it shutting off, but I thought I would put it in there just in case. After it shut off, I tried to start it. It would not start. It would turn to a gray screen with an apple and a loading symbol. I looked online (my phone internet) and found a bunch of different things to do. I tried to reset the SMC by taking out the battery and holding the power down for five second, etc., and a PRAM/ PMU reset. Still nothing. After a few days of trying to get it to turn on and no response, it finally turned on! Another thing I did, which I did not find online I just tried it because everything else was failing, was held down the power button until the light flashed and it would turn on. Except, now it takes way longer to turn on. The gray screen is still there with the apple and loading spinwheel, and then it turns to a blue screen, then the sign in screen. It still shuts off unexpectedly, sometimes right away. Sometimes it can stay on for a while. Eventually, it shuts off. I still have trouble getting it to turn on. It will make the start up sound, then turn off ASAP. I'm running out of ideas! I've tried the resets multiple times. I can not find the disc that came with my computer, if one. I keep reading online to install the disc and hold the c button. What can I do? Is the damage permanent? Do I need to take it in? Is there a downloadable upgrade? PLEASE HELP!
May be important- I tried a different macbook battery, so that's not the problem! I've also done the "software update" when you click "about this mac." I've conpleted the bluetooth update also that popped up when my computer shut off for the first time. When I shut the computer, rather than going to sleep, the screen and apple stay turned on.
Battery Information:
Model Information:
Serial Number:          XXXX-YYYY-0-0
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          0
Health Information:
Cycle count:          0
Battery Installed:          No
Amperage (mA):          0
Voltage (mV):          0
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          60
Automatic Restart On Power Loss:          Yes
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          0
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
Charging:          No

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Can't open old files in Pages. Don't want to upgrade. Help please

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Upgrade BBM Help

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