Upgrade causing problems and still no extra speed

Hi BT
Apparently my area had the fast broadband updated within the last few weeks but still mine is usual rubbish speed plus I have had quite a few disconnections lately with the hub lights going out.
I have been promised time and time again that things will improve and to be patient while things sort themselves out but in 3 years they have not changed at all and BT want to still charge me the same as someone on 20 mb where is the fairness in that ?
Any help would be grateful but excuse me for being sceptical
I had another disconnection 44 minutes ago grr
Connection information
Line state
Connected
Connection time
0 days, 0:44:11
Downstream
3,648 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.4 dB / 22.0 dB
Line attenuation (Down/Up)
45.0 dB / 30.5 dB
Output power (Down/Up)
19.4 dBm / 11.9 dBm
Pat

Hi Jester68
I can help with this. Send me an email to the email address in my profile, it can be found under the about me section.
Please remember to include your BT account number, telephone number and a link to this thread.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

Can I upgrade to maverick, and still working with windows partitions without any problem?

I have a MacBook Pro runing Mac Os 10.6.8, and a partition runing windows 7, I want to Upgrade to Maverick.
Can I upgrade to maverick, and still working with windows partitions without any problem?

yeah I installed win7 64bit pro on lion and have since upgraded osx to mtn lion and then mavericks
and the windows partition to win8 and then win8.1 never done a reinstall of anything

Mac mini upgrades causing problems?

Hi, I had the RAM and hard drive in my mac mini (PowerPC) upgraded to 1GB DDR (PC2700), and a 100GB, 7200 RPM ATA6 Hitachi Hard drive. I reinstalled Mac OS 10.4 on the new drive. The machine runs, but it continually (at random intervals) freezes and displays the "Your computer muster be restared" window ... you know, the one with multiple languages. I ran the Apple Hardware test that came w/ the machine, and it passed .... so any ideas what's causing it to freeze?

You're experiencing kernal panics, which are typically due to memory problems, often with memory that, while meeting Apple specs, just doesn't work well with the Apple architecture. Crucial, Kingston (not their valueram), and Samsung are 3 brands that are pretty consistent in working, and if you scan the discussions you'll find some other brands that work in the mini. I used Crucial when I upgraded to 1GB, and have had no issues.
Other reasons that can cause kernal panics are discussed in http://www.thexlab.com/faqs/kernelpanics.htmld

Latest iTunes upgrade causing problems, skipping, stuttering....

I just upgraded the iTunes on my PC and I'm getting all manner of skipping and stuttering in playback. The upgrade also include Quicktime and it took a while, but I don't know what else could be causing the problem. I don't want to restart or reinstall. Just wanted to see if anyone else had this problem.
and, yes, i have a PC...but prefer Mac.

You may want to check your soundcard output in QuickTime. See this post for directions on the process: http://discussions.apple.com/message.jspa;jsessionid=aXxb7IZbMDPmI_4E?messageID=814726&ft=y&#814726
And this Article: iTunes and QuickTime for Windows: Songs and other audio don't play correctly
And before you do any of the above, make sure that you have all the recent Windows Updates from windowsupdate.com. Make sure you have the latest drivers for your particular sound card, and make sure you have the latest DirectX installed. Any of these could also cause this problem without QuickTime being the culprit.

HP ENVY 4500 creates its own SSID on my WiFi network causing problems and confusion

I am finding this problem hard to articulate clearly and I can’t find any information on the internet about why my new HP Envy 4500 printer has set itself up with its own SSID on my WiFi network, but here goes :
I bought an HP Envy 4500 all in one printer for my daughter’s room in university, which has a WiFi network with WPA security. First I tried to add this printer to the room WiFi using the printer menu, but it gave an error stating that the WPA passkey format was incorrect, when in fact it was the correct password. So instead I had to install the printer using the installation options accessed from the HP website using her laptop.
This has worked, but it has also set the printer up with its own independent SSID called ‘HP-Setup-45-ENVY 4500 Series’. This separate SSID for the printer is causing some problems and does not seem to have any useful purpose. For example sometimes documents randomly will not print from the laptop, but if you then disconnect the laptop from the room SSID and reconnect it to the printer SSID, the documents will then print, but then you have to reconnect to the room's SSID when done. This is confusing and of course completely unwanted behaviour.
Does anyone know why this new SSID called ‘HP-Setup-45-ENVY 4500 Series’ has been set up for the printer please? Can I get rid of it so that printer is simply a device connected on the WiFi network in the room please?
I hope this makes sense as this a very frustrating issue for something that should be completely straightforward.
Thanks.
This question was solved.
View Solution.

Go into the printer settings and disable Wireless Direct. Done.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Your current updates are causing problems and will not install correctly how do we stop it

the security update you currently have causes problems with other software and does not install at all. Current corrections the entire pc has to be set back to a restore date to remove it

Hi;
I apologize about your not being able to reply to my response in the Payments sub-forum, thanks for re-posting here.
I forwarded your issue to a Support team that will take care of it. If you could send me a good contact phone # via email to [email protected] I will give that to the Support team so they have a few ways to contact you. Please also include the AdobeID for both accounts so they know what all to look at.
Thanks,
Josh

HP New their laptops over heat and have a problem and still sold them to us

Hi,
I have a laptop that overheats and crashes and now needs a new motherboard because HP new about the problem with their design and still sold these entertainment centers to us even though we cannot watch anything on it because they will overheat,.
Thanks HP

The following line tells me that this is not a template file, but a document created from a template called index.dwt
<html xmlns="http://www.w3.org/1999/xhtml">
This means that you saved a child document as a template file at some stage.
If you go to Modify->Templates->Detach from Template, you can remove the template structure from your document. All you then need to do is to re-save the document as a template.

Libx11 and libxfont upgrade causing problem

recent upgrade to libx11-1.1.1-4 and libxfont-1.2.7-2 causes error in opening Opera: The error is as follows:
[shantanu@bluehead ~]$ opera
Qt: Locales not supported on X server
Segmentation fault

sorry guys. forgot to post a fix which i found on the same day of posting.
sudo do this as as root:
pacman --upgrade /var/cache/pacman/pkg/libx11-1.1.1-3
pacman --upgrade /var/cache/pacman/pkg/libxfont-1.2.7-1
libxfont-1.2.7-1 and libx11-1.1.1-3 are older versions which should lie in /var/cache/pacman/pkg.
Does anyone has idea how to get the old versions of packages if one has deleted them from /var/cache/pacman/pkg and the new versions are causing trouble?
I think pacman should have a capability to reverse its last update since many a times updates leave a lot of things not working. Any thought on that.

After a recent update, the Bookmarks menu has an extra folder called "All Bookmarks" which appears to be a copy of the bookmarks. It is causing problems and how do I fix it?

I recently updated Firefox. The Bookmarks menu shows a new menu item called "All Bookmarks". It appears to be a copy of the bookmarks. When I try to add a new bookmark, the All Bookmarks folder is the only one shown in the dialog. I tried deleting the All Bookmarks folder, but then nothing is shown in the dialog when I try to add a new bookmark.
If I do add a new bookmark, it is put under the All Bookmarks folder and does not show up under the top-level item I want it under. Any ideas about what I can do to fix this.
The update went normally without my intervention.
Thanks

I was able to fix the problem after following the bookmark backup and restore procedures on the following page:
http://kb.mozillazine.org/Locked_or_damaged_places.sqlite#Problems_limited_to_bookmarks
I also had to restart Firefox so that the "Bookmark This Page" dialog would show the normal bookmarks.
Thanks.

Forced to "upgrade" for more $$$ and now my FIOS speed is crippled.

On Wednesday of this week, I was happily using my FIOS 20/5 service with no problems when I realized my annual agreement for the TV/Internet package was about to expire so I proactively called Verizon to renew for another year of service.
The agent told me that Verizon no longer offers 20/5 and 25/25 is now the least expensive option that I can choose, resulting in approximately $15 extra per month on my bill. I implored the agent to continue my service at 20/5 for the same price but she was firm with the fact that it was no longer available. Needless to say I was frustrated with the result but realized that I was not going to get anywhere so I accepted the new, more expensive package.
I was told the upgrade would happen sometime over night and that the new package would be in place by Thursday morning. On a hunch (and also because previous package upgrades have been bumpy) I went to www.speedtest.net and got a result of 19.58 down and 4.40 up - exactly what I would expect with a little bit of overhead for network operations.
So Thursday morning arrives and I decide to check the speed to verify everything is in place and the first result comes back as 9.95 down and 12.25 up. Hmmm, obviously something changed because the upload speed is now more than double what I had with the previous package but curiously, the download speed is only HALF of what I got with the previous package (the one that's no longer offered). So I call Verizon to begin the quest for an answer.
First level tech support is of no help. He goes through the standard list rebooting of the router (no change) rebooting the ONT (no change) sending new signals to the router and ONT (no change) and finally escalates the ticket to the next level and tells me that I'll get a call back within 8 hours. Frustrated with this outcome, I try a different avenue for support (the original sales agent) and end up back with first line tech support who informs me that the first tech support guys was wrong and I will get a call back within 24 hours!!! Great, just great.
Finally get a call back today from 2nd level support and after punching keys for a few minutes, this guy insists everything is correct on the Verizon systems and there must be something wrong with my equipment. I explain to him that I was having no problem getting 20/5 service and NOTHING has changed on my end so how could my equipment be responsible for the speed loss? His only response it to reiterate that everything is correct on his side and all he can do is send out a tech to my house to run test and prove to me that I'm getting the speeds that have been allocated.
Great, now I've wasted all this time AND I have to waste MORE time on Monday waiting for a tech to arrive (who will almost certainly arrive in the last 30 minutes of the 4-hour window). This is almost the exact same scenario that happened the last time I was upgraded to a faster package. I don't recall exactly how it got resolved but I do remember a tech coming to my house only to find that (shockingly) my router wasn't receiving the speeds is was supposed to be getting and that, indeed, the problem was somewhere in the spaghetti and duct-tape of the Verizon FIOS network.
Multiple tests throughout this period (both at speedtest.net and speedtest.verizon.net) continue to average around 8 down and 11 up on my connection.
Anyway - I'm sure this will drag on and on and I will continue to be a dissatisfied Verizon customer. I just wonder why Verizon can't get it right when it comes to customer service. More over, I wonder why I keep giving them my money.
Solved!
Go to Solution.

Jayh. understand your frustration! Why dont you private message me your info so we can take a look into it for you. Thanks Brett
Brett
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Slow so i upgraded mem ram and still no faster

my new 2000 hp notebook came with 4gb ram and is really slow so i was told to upgrade it to 8gb and it would speed up my notebook alot. i bought the 8gb ram ($85) and installed it only to find out my notebook is no faster at all. why is that?? how do i make my notebook faster?? its brand new and this is aggrivating

Hi,
Normally from 1Gb to 2Gb you can see a lot faster; from 2Gb to 4Gb a little bit faster but from 4Gb to 8Gb you can't see this unless you open many applications at the same time and switching around specially if your applications support DIM (not frequently loading data from disk, keep data in memory). HP 2000 is a series of many models, what is yours ? What is it OS, 32bit or 64bit. From my testing, using SSD will gain much more benefit interms of price/performance.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I am working from home in virtual call center. I urgently need Firefof 5, all above cause problems and crashes. Can you please advise how I can download FF 5, it is urgent. Thank you.

I was running Firefox 5 and have been able to protect it against new versions, but now I am not being warned that there is a new version being snuck in without telling me about it.
The problem is that I work in a virtual call center from home, and the new version is creating problems I never had before.
Is there a way you can supply me with a link to FF5, and how do I protect it against new versions being installed on my machine. This is extremely important as I earn my living from the call center.
Thanks and look forward to your reply.

Perhaps you've already fixed this, but the first two links you showed us do work fine in FF and IE8, I can not say about the third link as I did not see it on your page.
Are you still having trouble with this?
E. Michael Brandt
www.divahtml.com
www.divahtml.com/products/scripts_dreamweaver_extensions.php
Standards-compliant scripts and Dreamweaver Extensions
www.valleywebdesigns.com/vwd_Vdw.asp
JustSo PictureWindow
JustSo PhotoAlbum, et alia

Lenovo P780 Kitkat 4.4.2 upgrade: Post problems and changes

1. New security system ( neither can be uninstalled nor disabled) actually speaking it is annoying to me. Now a days it is asking for Money Rs.53 for 30 days.
2. Very bad UI ( had to install NOVA Launcher to change it )
Does anyone know how to uninstall Lenovo Security. Please help me i dont want it anymore.

SecureIT is a completely free app.
The problem you are describing(virus database upgrade fee) is usually related with improper SU binary installation (rooted device loosing root access>CWM/TWRP re-rooting).That's why I asked about root access.In that case the solution was to uninstall and reinstall the app (ROOT needed).
The funny thing is that if you want to remove it you have to root the phone.
Rooting instructions HERE.
Important:If you remove SecureIT you won't be able to install future OTA updates.Suggest ''freezing'' it (ROOT needed).
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"!
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

SB Live! 5.1 Digital causing problems and bad performance , maybe wrong drive

Hi everyone,?my Soundcard is aprinted on the bill ---> ? Creative (B) SB Li've Player 5.printed on the card --->Creative?Labs SoundBlaster Li've! 5. Digital? with Emu0K-JFF chip? and Modelnumber? SB0220which I own since 2003 and my System iswinXP Media Center Edition?, msi KT4Ultra Mainboard and an athlonXP2000+ , GB ddr ram and a Radeon9800Pro with usb keyboard & mouse?I've searched this forum and those threads above the thread-list but it didn't help me out. I am concerning about the recent performance of my pc , especially when it comes to sounds in games. At?"Counterstrike .5" my pc hangs for about half a second or less if I use those "radio commands" like Go-Go-Go or Need-Backup, sometimes if other players use them. Sometimes it does those stupid things like?described below.At "Mercedes Benz World Racing" I recognized that if I hit a Sign or sth else that won't move, it plays a loud sound, as everyone can expect if u hit those things. From that on i can't control my car anymore, well, in fact I am able to, but the controls I?do with my keyboard are ... i would say "buffered" and "doubled" ---- Hit the sign -> immediately
or after that press back to reverse -> car dri'ves about 00-200 meters back, other controls I?do are added after that with delay of each about 2-3 seconds and can't be stopped. I turned down the volume of those sounds and it worked a while, but I am not allowed to increase volume of my pc, else it will go like that again. It results in minimal to zero global sound at this game... My Windows is about 4 months old and I cant find drivers for my soundcard. I've installed the drivers from my creative-cd that came together with my soundblaster. I have downloaded a few driver packages from the creative homepage in earlier times but it is always a try-and-cry to get the proper drivers installed. And?I cant remember which?I had installed?years before. That's my current?c:\windows\system32\drivers\ctaud2k.sys (5.2.0.0252-.3.020, 87,92 KB (837.548 Bytes), 27.09.2007 02:3)?I am not sure which driver?I have installed, but I don't want to?do testing anymore, aswell as searching the creative website like I did several times before, sorry, but it does make me really really really mad and angry.One driver doesn't provide the real bass and the other let's my cthelper use 99% usage, all others are not compatible to my card. Those problems occured the first time for about year or later. At the moment there are no IRQ-conflicts. Please tell me whats wrong here or help me find the right driver.
/Edit: I have to add that I am not using the digital port,?because?I do not own digital speakers, it is just?the X-230?2. system from logitech?Message Edited by BleiBill on 0-2-20070:59 PM
Message Edited by BleiBill on 0-2-2007:2 PM

I have been having the same trouble since I upgraded to XP about three years ago.
Now I have a new system and like you said I want to dedicate this older mechine to being a media pc and started looking into things again.
I wanted to update drivers and see that I missed an update in July of 03 or I could use a new patch but my drivers are from march of 03 and I can't find the other update.
Come on SB where is the support we pay a premium to get.

Safari 3.1 installed on 10.3.9, caused problems and proposed solution

Dear all,
I accidentally installed Safari 3.1 on my G4 10.3.9. Somehow I was confused and thought that it would run on my OS.
Wrong.
*Problems caused:*
Various programme's did not run, like, of course, Safari, Mail, Skype, Software Update. Other people have similar problems with different programme's.
Solution:
1) Download Pacifist http://www.charlessoft.com/
2) Download the Safari.pkg 1.2 and 1.3.1 versions
3) Run Pacifist: first install 1.2 followed by 'repair disk permissions' in disk utility
4) restart
5) run Pacifist, install via Pacifist safari.pkg 1.3.1.
*Now the follwing is IMPORTANT*
6) After installing Safari.pkg 1.2 I got the message that 1.3.1 was already installed which was NOT the case since I checked [APPLE-key]-'I' Safari and it said 1.2. I guess, but I am not a specialist, that this has caused the problem. Old files cause 'erratic' behavior.
Pacifist asks if you want to replace the Safari 1.3.1 files which are already in place. At this point you should enter 'YES'. It will install the correct 1.3.1 files.
7) after this, restart the computer, repeat the 'repair disk permissions' procedure in disk utility.
In my case it worked and all other programme's work again.
Caution: I lost my bookmarks but this has happened because I deleted the safari library files as suggested in different threads. I did not keep them in a safe place... Mail is working again, no lost data!
I hope it will work for you.
All the best,
Thom

Hi Thom
I shall try this but should I remove safari 3.1 first? I don't mind losing bookmarks - it's mail I want back most. I spoke to Apple support today and they suggested removing safari 3.1 and reinstalling the old safari which is what I guess this is but via Pacifist? Other than that they said it was archive and reinstall which I don't particularly want to try. The tech guy said he would post this as an issue to Apple.
regards
Christine

Upgrade causing problems and still no extra speed

Similar Messages

Maybe you are looking for