Upgrade CRM 5.0 to CRM 7.0

Hello,
We are about to initialize CRM 5.0 to CRM 7.0 upgrade. The customer wants to continue enhancing, developing, and making changes in CRM 5.0 system after handing over a copied CRM 5.0 system. Can someone please let me know the procedure to move those enhancements in upgraded CRM 7.0 system?
Also, if anyone can please share your experience as well as any important steps/things to remember, that will be very helpful. OS is Windows and DB is MS SQL.
I appreciate any input on both of the above.
Thank you
Edited by: One Idea on Feb 26, 2009 3:20 PM

Hi,
the enhancements you have made to SAP Gui-screens have to be re-implementet/re-developed when you up upgrade to the new Web-UI - there is no help from SAP upgrade tools to do this.
Therefore, if they continue development in CRM 5.0 (SAP Gui-screens) - you must implement this also in CRM 7.0 - with no help from upgrade tools.

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