Upgrade cucm 4.1(3) to 7.1(2) using dma - import failed

Question

Hi every body,
I have cucm 4.1(3) and I want to upgrade to 7.1(2).
I used DMA to export the cucm database and the DMA result is : Validation = Success with Warnings
DMA has generate the lic file : "licupgrade.lic"
I created the answer file to install cucm automatically with a new hostname, administrator login and password : "platformConfig"
During the cucm installation, the software has detected the usb drive that contains all files but the dma import failed.
I have the following error message : "file retrieval failed for unknown reason"
I have seen that I can :
* trie to change the file name of the .tar file
* trie to use FTP with 3CDEAMON
* use SFTP or FTP
But it never works, it still have the issue.
Does someone have an idea ?
Thank you

Answer 1

Hi Alain. I did this same deployment on last October.
First the DMA Sucess with warnings have nothing to do with the unretrieval of the file. When i had this message it meant that the users, translation patterns and some route patterns could not be exported in my case. What i did was to BAT the translation patterns and users on the 4.1 and then Bulk Them on the 7 version. The router patterns had to be added manually btw.
Now back to your real issue, also happened to me. I normally use the Windows Xp FTP installed from the Control-Panel-Add Programs- Add remove windows componnents- . Its actually very simple, the trick is to add the slash to the directory field.
And all you need to add is the information like this.
Directory: \
Username: anonymous
password: anonymous:[email protected]   (x.x.x.x = your ip)
You can also use JScape Secure FTP Server, which is the one i normally use to do the backups over the SFTP feature.
Try the windows FTP and tell me how it went.