Upgrade CUCM 5.1(3c) to 5.1(3g) and CRS 4.5(2)SR01

I checked the compatibility document for CRS...
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crsmatrxeol.pdf
...as we are planning an in version upgrade/patch to our cucm cluster.  This document does not list CUCM 5.1(3g) - it only shows up to 5.1(3e).  Our current JTAPI version on the CRS server is 3.1(1.4), according to jtapiversion.txt
Will CRS need an update as well in order to continure inter-operating with the new CUCM version?
Thank you

Hi Ram,
This is a supported upgrade path :)
For information about supported Cisco Unified CM upgrades, see the Cisco Unified Communications Manager Software Compatibility Matrix at the following URL:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html
Search Cisco Unified Communications Manager Customer Documentation
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/search/cscucm.html
System Installation and Upgrade Manual for IP Telephony Enterprise and Midmarket
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/ipt_system_ins_upg/suimt611.pdf
Cisco Unified Communications System Documentation
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/ucstart.htm#Cisco_Unified_Communications_System
Cisco Unified Communications Compatibility Tool
http://tools.cisco.com/ITDIT/vtgsca/VTGServlet
Hope this helps!
Rob

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