Upgrade from 4 Education version to CS4

Hello,
We recently purchased the upgrade to CS4, we currently have 4.4 Education version. When I try to activate and finish my installation by entering the serial number I have issues. The serial number I have begins with letters and has a different amount of numbers than the one CS4 is requesting. Is this a compatability issue between the education version and CS4? Did we purchase the wrong upgrade?
Any help would be appreciated, thanks!

I didnt even know contribute went to 4.4 I thought 4.1 or 4.11 was the last version in the 4 series.

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