Upgrade from "Classic" Broadband to "More Broadban...

Hi
First post here
I am currently on the origianl Classic Broadband package and wish to upgrade to More Broadband Evening & Weekend to save a few pounds each month.
As I run a business from home I can't afford any break in service or drop in the quality of a phone call
Can I keep my existing router & phone, and not install a new router/hub or phone?
Is there any break in service?
Does the quality of voice calls remain the same?
Do BT just flick a switch their end and everything stays the same for me, but at a lower monthly rate?
BT customer service tell me that I can keep my existing equipmement/no break in service/calls remai the same quality but I would like some reassurance.
Thanks in advance
Trev

I think you want the business forum here http://business.forums.bt.com/
You are not allowed to use a residential line for commercial use.
See
Using the service – BT Total Broadband Options
You must not use the service for any commercial or business purpose whatsoever unless we have given you permission to do so. If we find that you are using the service in for business or commercial purposes we reserve the right to limit or terminate the service immediately.
Upgrading your package will not normally cause a disconnection.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Cannot upgrade FROM Classic Mail

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The catupgrd.sql script upgraded the following components in my database.
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Message was edited by:
ramkireddy

Yahoo email upgrades from classic - or is it spam?

I have received emails purporting to come from SKY - but I'm suspicious. The email is aski8ng me to upgrade to the new email version from Classic. Is it spam?

I received an identical email today as below: "Hello My email address)The Classic version of your layout will be replaced by our new version on 26th JUNE 2015. So it's time to upgrade, before you lose your email access.
When you upgrade your E-mail
Your service won't be affected and you'll keep all your old contacts, folders and messages. Plus you'll get:Faster E-mailThe latest spam protectionUnlimited E-mail storageHow you can upgrade your account
sky.com/en-GB/update/layout/ (It gave this link but with http etc at the beginning)
Thanks for choosing us" Scam and Phishing emails that infect your computers wil often fail to address you by name and use the term Hello as this one does. It is also worth clicking on reply so that you can see who has sent the email. In this case it was shown as coming from [email protected] I also contacted SKY who confirmed that they had not sent me any emails today. I have marked it on my SKY webmail as spam so that if I receive another one then it will go straight into my Spam folder. Please be wary of these scammers.

Upgrade From Standard Broadband

Hi
I might be being thick, but all the information for Infinity Broadband seems to be for new customers.
I am an existing phone/broadband/btvision customer, and would be interested in upgrading to infinity, but can't find any information in respect of how to go about it, what it costs etc.
I've checked availability, and it shows Infinity as available now - can anyone please provide me with any information or point me in the right direction ?
Thanks !

Be careful. If you are in a lockin period... 18 months etc.. they will charge you a months fee for your broadband for cancelling it within your contract. They tried this with me but when I pointed out that I had had BB with them since 2005 they backed down and gave it back. However, it still came out of my bank and it was deducted from my next bill.
Then they charged me 3 times in one month for Infinity...... Again they gave it back but they kept my money for another month.
Their call centres are useless and need to be brought into line with 'Customer Service Needs' not just their pure fiscal needs. It is worth knowing their profits were up, this year, 42% on last year while sales are down 4%. Work that one out. Well I did the maths for you..... We are all being fleeced to line their and their share holder's pockets to the tune of about 50% while inflation is only 2.76%. They did this by reducing service, increasing charges, placing hidden charges where there were none and by rudicing service costs by outsoursing parts of the business to Asia.

Upgrading from Total Broadband Option 2

Why is it when I get an email advising me that I am getting close to my 40GB Broadband Limit and inviting me to upgrade then when I try I can't?
Rather a waste of time don't you think?

You might be better off just phoning Customer Options - 0800 800 030. It's a UK call centre.

Upgrade from BT Broadband Option 3 to Infinity Opt...

Hi,
Do I have to call BT and ask them to stop my BT Broadband Option 3 before I order an Infinity? Or can I just order it now and it'll replace my current broadband?
Thanks!

Usually if you ring them up and tell them you are on option 3 and you want infinity they will tie you to another 12 month contract or whatever the contract length is.

Upgrade from Total Broadband Option 2 to Infinity ...

Is this possible?
I tried the order thing it was only showing option 2 of infinity.

Yes I also wanted Option 1 and had to ordered it via phone.
If Your a new customer make sure any deals are still applicable with phone orders and are not just for orders placed online.
In THIS POST I wrote.-
"On the 4th July BT phoned me.... Only offered me the Infinity package with Unlimited and Anytime calls.
This was also the only package available to me if I ordered thru the BT Infinity checker website.
On the 7th July I phoned sales and ordered the Infinity option 1 with 40GB cap and Weekend calls.
And added an uplift for Anytime UK landline calls."
Btw On Installation day I reccommend you ask the Openreach engineer to mount the Modem on a wall for its ventilation slots to work more efficiently.
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Please Click On any Text in Blue as that automatically links to information.
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Hi,
We've just upgraded from BT Broadband to Infinity 1 at home but we're have a lot of problems with it!
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I know its not the laptop as it still connects to my works BT Hub fine! ( Writing this at work )
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Problems like this can be resolved using Google you should be glad you have BT Infinity, I have been waiting 41 days just to get Infinity and nobody has responded to my help requests on my thread from BT Staff.
http://community.bt.com/t5/BT-Infinity/Poor-customer-service-or-normal/td-p/948172

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Here is what worked for me:
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Re: Upgrading from Broadband to Unlimited Broadban...

I just tried to upgrade from BT Infinity 20GB to BT Infinity Unlimited.
I took out an 18 month contract (6 months ago) which had £15 discount for 6 months and £2.50 discount for 18 months.
I tried telling the options agent that I should, according to their website, retain the £2.50 discount for the next 12 months.
After the agent finally found the web page I referred him to, he said it did not apply.
In which case, BT need to amend their http://bt.custhelp.com/app/answers/detail/a_id/36397/c/346/related/1 page as it clearly states I should be able to retain the £2.50 discount.

@sukieb3 this part is very clear
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Can we activate Classic General Ledger in ECC6.0 during upgrade from 4.6C

Dear SAP Gurus,
Greetings
My Client's technical team had upgraded their system from 4.6C to ECC6.0 and they had activated classic GL instead of New GL. And they had also activated classic withholding tax in place of Extended Withholding tax.
They are facing some error during posting of transactions (like generation of excise invoices, posting of WHT transactions, etc.) I told that it can be a reason of not activating New GL.
Is my understanding correct...?? Can we activate classic GL during upgrade from 4.6C to ECC6.0...??
In case of a new client built (with ECC6.0), can we activate the classic GL instead of the New GL..??
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Regards,
Chaps
P.S. Points will be awarded for answers !!

Hi,
I think that you should read long text of OSS note 999614 carfully and you are
aware of the fact that you will have additional migration efforts in
case you need to migrate to new G/L later on.
In case you are convinced that this is the best way please feel free
to deactivate new G/L as described in note 999614.
Please make sure that you deactivate new G/L in all clients of your
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Regards,
Aidan

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Upgrade from "Classic" Broadband to "More Broadban...

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