Upgrade from creative suite 4 Production  to  CS5 extended

I've just ordered the upgrade cs5 extended upgrade. I've bought in april
(via my vendor) the creative suite 4 production premium. The support tells me now via chat that is unpossible to upgrade from the suite to cs5 photoshop ? So i have to buy the full photoshop version or the full suite version ? Is that true ? How ridiculous is that ?
grtz.

Yes, what Support told you was right -- per Adobe's Creative Suite FAQ, you can only upgrade from suite to suite, not from suite to individual product...
This is likely because of the discounted pricing of Adobe's suite offerings - for example, the price of the Production Premium bundle is about 65%-off the cost of its component products if purchased separately.
They probably also want to encourage the use of the same or more of their products going forward, rather than fewer.

Similar Messages

  • Can I upgrade from Creative Suite 3 to Photoshop CS5?

    I have purchased Photoshop CS5 upgrade expecting to be able to upgrade from Creatvie Suite 3 Web Premium, but it doesn't accept the serial number. I don't need or use the other products in Web Premium anymore, but do use photoshop. Is this not possible??

    From the doc:Upgrade, upsell paths | CS5, CS5.5 | Single-user products
    "Adobe doesn't offer an upgrade from a suite product to a single point product. If you purchased a point product upgrade, and your previous version is a suite, contact us for assistance. (The point product upgrade won't recognize the serial number from the suite.)"

  • I would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

    i would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

    There are no upgrades for student editions. You simply buy a fresh license at the discounted price.
    Mylenium

  • Can I upgrade from Creative Suite 4 (Design Premium) to C6 Design Standard

    Can I upgrade from Creative Suite 4 (Design Premium) to C6 Design Standard?

    http://www.adobe.com/products/creativesuite/designstandard/buying-guide-upgrades.html
    Mylenium

  • Can I upgrade from Creative Suite 5.5 Design Premium to CS 6?

    Can I upgrade from Creative Suite 5.5 Premium to CS 6??

    http://www.adobe.com/products/creativesuite/designstandard/buying-guide-upgrades.html
    Mylenium

  • Recent Upgrade from Creative Suite 5.5 to 6.0

    We recently upgrade from Creative Suite 5.5 to 6.0. Can you rename files that had been created in the older, we are getting permission errors and not sure how to resolve th issue?

    I have no idea what you're talking about.
    I assume, however, that this about one particular application. Please post in the forum for that application.
    IOW, if you're having a Photoshop problem, post in the Photoshop forum.
    Bob

  • What is the procedure when upgrading to Creative Suite 5 Production Premium?

    Hello!
    In 2006 I bought the Adobe Creative Suite Production Studio Premium. The procedure when activating the installation I don't remember exactly. The computer on which the Suite was installed doesn't have an internet connection (I thought that was the simplest and safest thing to do; I have another computer for that purpose).
    Now, if I want to upgrade to Creative Suite 5 on a newly bought i7 computer, what is the procedure? What do I need to prove to Adobe that I'm eligible for the upgrade? Please tell me the serial number on the box is enough... my old editing computer doesn't start at all so any info contained there is unobtainable at the moment.

    The serial number of the old version - is that, by any chance, something you get from Adobe via internet or is it stuck on the box with the manuals and DVDs?I can't remember myself.
    I kept the following (I don't even know if it is from Adobe) on my other (internet) computer. Someone recognizes this as specifically relating to Production Studio, when it comes to the serial number format for example? L is a letter and N is a number.
    Below are your Serial and Authorization keys.
    Enter them in the "Enter registration keys" window, which can be found at:
    "Help menu" -> "Enter registration keys".
    Serial-key: NNLL-LLLN-LLLL-LNLL  Auth-key: LLLN-NLNL-NLLN
    As I said, I can't access info on my old editing computer. Any help would be appreciated.

  • Doesn't give an upgrade from Creative Suite 2 option when installing CS5

    I have been having issues with my iMac crashing since purchase 12 months ago and after 2 prior clean installs, I'm finally resorting to manually installing all applications after a third clean install.
    I have CS5 Design Standard (on disc) as an upgrade from CS2 Premium. I've tried installing CS5 put can't get pass the page where it wants me to put in the serial number for the previous product - it does not offer CS2 as an option in the drop down menu. Only CS3 and up. I have the correct serial numbers registered with Adobe and the CS5 upgrade was bought to work with CS2 and has worked for the last 5 years
    Installing CS2 first won't work as it is a Power PC app. I'm downloading a copy of CS5 now in the hope that the install process will be happy with the serial number alone, although I'm guessing it will want me to select the previous product again and will it give me the option to select CS2?
    Any ideas would be much appreciated. Thanks. Andrew

    The serial number is what designates the upgrade status (the software is the same whether the purchase was an upgrade or full) so you are likely to see the request for the preceding version again.  I guess you will see if the CS2 option appears or not when you attempt to activate the download.

  • Upgrading from creative suite premium 2 to creative suite 5.5 standard

    Is this possible?
    Trying to do this but I cannot select the creative suite premium 2 from the drop down menu of the CS 5.5.

    Well I only have the screenshot of the options, and the language is in finnish but basically I have installes the computer again. Then I installed the CS5.5. First as a trial version. After the installation I proceeded to input the code from CS5.5 which was accepted. Then the program asks for the code of the older product I posses as I am installing the upgrade version.
    Are there different version of the upgrade versions? example that I need different upgrade version if I have old Photoshop and different upgrade version for the older creative suite?

  • Upgrade from Creative Suite 3 to 5.5 worth it?

    I've purchased Creative Suite 3 Design Premium in 2007 and see that there is a 10% discount on Adobe products right now. This question is kinda time sensitive since the sale ends soon.
    Is the jump worth it? The new features in Photoshop are quite compelling. The only other applications I use is Illustrator and there's an update for it (CS3) that I can't install because it requires Rosetta and I'm running Mac OS Lion on my mid 2011 iMac. Of course, Lion doesn't include Rosetta.
    Is 5.5 optimized for the newer Macs? Would I see big improvements in speed or anything like that?

    It's three versions, not two and 5.5 is not a full upgrade.
    If the policy holds you'll still be eligible for upgrades when CS6 comes out.
    FWIW, Amazon is running some pretty good deals right now, too. If you use coupon code TENADOBE at check out you'll save 10% and Amazon's prices are generally lower than Adobe's with free shipping.
    The CS2/CS3 to CS5.5 Design premium upgrade is here: http://amzn.to/kZOsu7
    Hope that helps,
    Bob

  • Upgrading from Creative Suite Design Prem 4 to 5.5

    Hello, I have a question in regards to upgrading between accounts. I have installed on my laptop, Creative Suite Design Premium 4. I want to upgrade to 5.5 but do not have access to the disks or the serial number number as it was installed on my personal computer from my previous company. Can I still do the upgrade or do I have to purchace the regular version?
    Basically, what is needed to download and install the upgrade?
    Thanks!
    Melissa

    Hi Donny
    If you use a CS4 product to get the discount on Creative Cloud, the CS4 serial number/product will still work.
    One thing to mention is that the CS4 serial number needs to be registered to the Adobe ID that will be used during the Creative Cloud sign up process.  Also, the discount doesn't apply to volume licensing customers.
    Hope this helps.
    Thanks
    Bev

  • Upgrading from Creative Suite 4

    Heey everybody,
    I have an easy question, I hope. Currently the company where I work uses Creative Suite 4.
    But because of the different work I have to do as them, I need the latest adobe products. So obviously I go for CC.
    Just one thing I like to know for sure, since my co-workers still use the Creative Suite 4. If I use the serial of that to get the discount, does the serial still works for my co-workers?
    I don't want to de-activate or upgrade the serial so that they can't work on it anymore.
    I hope I explained it good enough to understand and I hope someone can help me out with this one!
    Thanks in advance.
    Greetings,
    Donny

    Hi Donny
    If you use a CS4 product to get the discount on Creative Cloud, the CS4 serial number/product will still work.
    One thing to mention is that the CS4 serial number needs to be registered to the Adobe ID that will be used during the Creative Cloud sign up process.  Also, the discount doesn't apply to volume licensing customers.
    Hope this helps.
    Thanks
    Bev

  • Can I upgrade from Creative Suite 3 to Photoshop CS6?

    Hello,
    I have a licence of the full Creative Suite 3 on my PC. Am I able to upgrade the Photoshop part of this suite to Photoshop CS6 only? I don't need the complete package in CS6, so this would be the best way for me.
    And my second question: Can I import and edit pictures which were made or edited in CS6 in the other programs in the CS3 suite and vice versa?
    Thanks,
    Benjamin

    No…with a suite license it’s all or nothing at all.
    Bob

  • Upgrade from creative suite 5.5 design standard

    How much does it cost to upgrade to 6? And how do I do it?

    You do not have to install all of those versions if you ultimately only plan to use CS5.5.  You can just install CS5.5 and use CS5's serial number to activate as the qualifying product.
    Since CS3 is a different suite (Design Standard) than the other two (Design Premium) that might be the source of the problem.  Maybe there was some special arrangement needed to get thru activation the first time around.  What you can do is contact Adobe support thru chat and see if they can assist.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Need to upgrade from Creative Suites 4 to cloud

    I have an uninstalled Adobe Suites 4 and am taking a Photoshop 6 class and need to upgrade. can someone help?
    ellen

    Cloud Plans http://www.adobe.com/products/creativecloud/buying-guide-at-a-glance.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    FAQ http://forums.adobe.com/community/download_install_setup
    Or, if you don't want to pay monthly rent, buy just Photoshop CS6 at
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ

Maybe you are looking for

  • Visual studio lightswitch takes very long time (hangs for 20 sec) when changing entities properties in screen design

    hi, I have lightswitch project that is growing up every day. Now it has 200 database table and about 450 default screens. When I first started the lightswitch project with few tables (about 50 tables), it responses very fast. Gradually when I created

  • How do I save all my photos in my iPhone to iCloud

    I have a iPhone4 and also have an ipad I wanted to save all photos around some 700 pic's in my iPhone to iPad or to iCloud... Please help me guys....

  • Content repository error

    Hi, We are trying to archive printlists from SAP to Opentext archive server. I've completed the setup in the OpenText Archive server and have created a content repository in SAP (OAC1). I encounter the error 'HTTP error: 401 Unauthorized  The signed

  • Unable to access Wish List

    For over a week I have not been able to access my wish list. I get an error message every time I try. Any ideas on what is going on?

  • AP PHY data rates

    Hello, AP 1600 has PHY data rates up to 300 Mbps, and 2600 up to 450 Mbps. With 1600 AP, if I have a client connected at 300 Mbps on the radio 5 GHz (MCS index 15, 40 Mhz) and another client connected at 130 Mbps on the radio 2.4 GHz at 130 Mbps (MCS