Upgrade from CS to Illustrator CS4

Upon installation of CS4 Illustrator, I am getting an error that my serial number is not accepted. I had to sign as a trial basis. Does anyone know what I can do?
Thanks,
Dina

Hello Dina,
You are right I said it and let me repeat that for ScottWeichert:
"But the Illustrator Team does not show any interest of helping anyone in this forum. But if you got to Photoshop forum you will find employees like Chris Cox helping people"
ScottWeichert wrote:
That's a bit harsh. No one here CAN help. You MUST speak to Adobe.
But hey.. with an attitude like that, who cares if you get help.
It is not even harsh enough. When was the last time an employee from Illustrator Team help in this type of questions in this forum? Maybe ScottWeichert can prove me wrong and have someone from Illustrator Team to help you with your question. I really hope that he can prove me wrong!
So do not apologize to ScottWeicher who is changing "Illustrator Team" to "no one here can help". You said it right Adobe IS NOT HELPING US!
And the slowdown you are experiencing with CS4, is one of the many bugs that comes with the software:
http://forums.adobe.com/message/2064981#2064981
http://forums.adobe.com/message/1986182#1986182
http://forums.adobe.com/message/1927899#1927899
Well, there are lot more, no one from Illustrator Team has help!
So when ScottWeicher says:
ScottWeicher wrote:
Always wit' da negative waves, Moriarty... always wit' da negative waves.
Ask him to provide a solution rather than useless comments.
So ScottWeicher prove me wrong!
Have someone from Illustrator Team to help Dina with her question!
We All are trying to help Dina (except for you and the Illustrator Team). So if you have something helpful for Dina share it, if not, well, we all can see what you are doing here.
But PLEASE, PLEASE PROVE ME WRONG (Have someone from Illustrator Team to help Dina with her question)

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