Upgrade from CS3 in Windows to CS4 in Mac

I am currently running Adobe CS3 Illustrator and Photoshop.
At present I am using this on a Windows platform but am very intersted in converting to a Mac.
I would like to know if I can just upgrade my software from Windows to Mac and pay the smaller upgrade fee for the software, rather than paying for brand new software from scratch.
I am doing this through work and I am trying to get exact costs etc so that I can forward over to my boss.
Hope somebody can help.
Cheers

You need to contact Adobe Customer Service. At one time, I changed platforms (in the other direction) while purchasing an upgrade. But I don't know what Adobe's policy is. This is a user-to-user forum. For business purposes, you'll have to contact Adobe to make it happen anyway.
JET

Similar Messages

  • Upgrade from CS3 on Windows to CS4 on OS X

    I currently have Web Premium CS3 for Windows and would like to upgrade to Web Premium CS4 for MAC OS X. I've reviewed the Adobe site, and did not find anything specifically saying this is not allowed. Does anyone know if this could be a potential problem? It seems like it isn't an issue, but I would rather ask the community experts.

    Call Customer Service what you want is called a Crossgrade.

  • Upgrade from CS3 for Windows to CS5 for Mac?

    I recently bought a MacBook and would like to upgrade to CS5 ans install this version on my MacBook even though I originally bought CS3 for Windows. Is this possible?

    Does this involve the Certificate of Software Destruction stuff ?
    I mean can I now just buy a Windows based CS 5 Web Premium upgrade edition,
    and use my CS3 Mac MasterCollection serial as the origin point for the upgrade ?
    I see now for example Photoshop Elements 9 has both win and mac in the package (??)

  • Upgrading from CS3 Web Standard to CS4 Web Premium problems

    So I got my CS4 Web Premium upgrade box in the mail yesterday.  I'll be starting a big project in about a week or so and figured I'd do the install and familiarize myself with the enhancements and play with PS, as it has been a while.  Anyway, I drop the first of the install disks into my XP Pro SP3 laptop and off I go.  I enter the serial number for the CS4 which checks good.  Hit next at which point it looks for a previous install of a CS product and does not find one.  No problem, I think to myself, as there is a space to enter the previous version's serial number.  Enter the serial for the previous version (CS3 Web Standard) which results in a no go in resolving the number.  The tool suggests I go back and install the trial version and then deal with the issue with Adobe support.  Has anyone else experienced this issue and if so could you please share your experiences and/or resolution path?

    I did my homework on this one and purchased the "Upgrade from Creative Suite 3.x" offering.  The CS3 works like a champ.  When I attempt to do the install of CS4 I get the error message when I enter the CS3 serial number.  Any thoughts, guidance or suggestions are welcomed.  I'm resistant to going the trial version route for fear that I'll not get resolution in time and have my project impacted.  I can probably get by with Fireworks, but PS is preferred and the driving reason for the upgrade.  Thanks!

  • Upgrade from CS3 Student Version to CS4 Standard failed!

    Problem:
    Got a new MacBook Pro 10.9.5 and had to install all my CS software new.
    (NOW: I can't open any of my old CS5.5 files, because only CS3 is working at the moment)
    I'm having:
    CS5.5 master collection upgrade (not working. it says: need an CS4 upgrate!)
    CS3 Design Standard Student Version (is working)
    I recently bought:
    CS4 Standard upgrate (to get back to my own CS5.5 master collection upgrade)
    But now CS4 Standard ask for my CS3 Design Student Version serial number and it is not working, but the serial number is correct!
    I need to choose an Adobe CS3 product, but there is no CS3 Standard Student Version. If I choose CS3 Design Standard my serial number isn't working.
    Can anyone help me?

    I didnt even know contribute went to 4.4 I thought 4.1 or 4.11 was the last version in the 4 series.

  • Upgrade from CS3 extended (Windows) to CS5 MAC - Invalid Serial Number

    I just purchased an upgrade by 'phone form Adobe (UK). I specifically asked about moving platforms and was told that this was not a problem.
    However, when I tried to install the upgrade it installer would not accept the serial number from the CS3 box stating it was invalid.
    What should I do now?

    You need to work this out with support. Whoever you had on the line wasn't particularly well-informed it would seem. Platform swapping requires extra steps as laid out here. Once you fileld out the form, you receive a different serial and that will work then.
    Mylenium

  • Upgrade from CS3 to CS5 on Mac

    Our company just purchased CS5 and we were told that we should be able to upgrade from CS3 (we never got CS4). The box we received states it's an upgrade from CS4, but when we asked adobe, they said it should install. No such luck. Should we have received a different version or is there something we're supposed to do differently?

    You most certainly should have. The upgrade from CS4 is (assuming Design Premium) is $200 less than the upgrade from CS2/CS3.
    If you purchased directly from Adobe call them and get it straightend out.
    Bob

  • Photoshop CS4 Extended upgrade from CS3 Student Version

    I was looking for the Student upgrade from CS3 to CS4 for Photoshop, but could not find it.
    I only saw the regular upgrade edition, not the student one.
    Could anybody please help me?
    Thanks in advance

    There is no such thing as a student upgrade. Your educational version of Photoshop entitles you to upgrade to the commercial version of Photoshop but you'll pay the same price as everybody else.
    I'm assuming that ($199.99) is still cheaper than buying a new, full educational version.

  • Upgrade from CS3 to CS4 Extended

    I have just purchased an upgrade from Photoshop CS3 Standard to Photoshop CS4 Extended, and have problems activating. In the dropdown it only offers an upgrade from CS3 Extended and will not accept a serial number from CS3. I've spent about 2 FRUSTRATING hours on the phone today and all they can offer is that I give them the challenge code and they activate this installation, and each time I have to re install I would have to do the same. Needless to say I wasn't impressed at all, and have got an RMA number. Has anyone else suffered from this problem?

    call customer service.

  • CS4 unable to encode videos after upgrading from CS3

    CS4 was unable to export and encode a video after upgrading from CS3.  The error message indicated the the file could not be found.  To fix this problem do the following.  Create a short cut to adobe premiere pro (executable program) named "Premiere"     Then place the short cut in the folder C:Program Files/Common Files/Adobe/dynamiclink    After doing this my version worked fine.

    The problem mainly occures when one then removes the CS3 version of Adobe Premiere.   I have found a tech note on this problem at:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407106&sliceId=2

  • Getting error after administrator who upgraded from CS3 to CS4

    Hi,
    We have had an administrator who upgraded from CS3 to CS4.
    However, any of our other users still using CS3 now get the
    following error message:
    “The website is being administered with a newer version
    of Contribute. For more information contact this website's
    administrator."
    Do you know any way around this issue?
    Thanks,
    Greg

    quote:
    Originally posted by:
    sdfsdf e3wwre4
    Just wondering if somebody here can clerify the following....
    If I upgrade contribute and then administer a contribute enabled
    website will users of CS3 still be able to edit the site or will
    the be forced to update as well?
    Hi,
    No they don't have to, at least I think so. If your
    administror go to the menubar: Contribute>Administer
    Websites> Choose the site you wish to set the settings for. In
    'Compatibility' choose 'Transition Mode' and klik OK. This should
    allow the other users to keep working in their version of
    Contribute.
    I say 'should'... Read my entry in the general discussion
    forum.
    (a not so happy) Ingrid

  • Swf previews in browser and doesn't work on server after upgrade from cs3 to cs5

         I have upgraded from CS3 to CS5. My site uses a template created in dreamweaver 8.  When I edit a page and embed a .swf file created in flash cs5, it doesn't work on my server, but works on my computer when I 'test in browser'.  I have uploaded all the files in the 'scripts' directory.  I am streaming video.  I have tried using both actionscript 2.0 and 3.0 and streaming .flv and .f4v.  None work.
    I have a big site and do not wan't to redo my template unless I absolutely have to.
    Here is the link:
    http://retinavitreous.com/educationalvideo2010/clips/intro_eyesees.html
    Here is the code on my page:
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <!-- saved from url=(0014)about:internet -->
    <html xmlns="http://www.w3.org/1999/xhtml"><!-- InstanceBegin template="/Templates/mainnopop.dwt" codeOutsideHTMLIsLocked="false" -->
    <head>
    <!-- InstanceBeginEditable name="doctitle" -->
    <title>video vitrectomy for macular hole re-operation ilm peel</title>
    <!-- InstanceEndEditable -->
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <style type="text/css">
    td img {display: block;}body {
    background-color: #0000FF;
    margin-left: 0px;
    margin-top: 0px;
    margin-right: 0px;
    margin-bottom: 0px;
    a:link {
    color: #FFFF00;
    a:visited {
    color: #00FFFF;
    a:hover {
    color: #FFFFFF;
    a:active {
    color: #99CC00;
    #main {
    position:absolute;
    width:579px;
    height:815px;
    z-index:1;
    left: 168px;
    top: 96px;
    #right {
    position:absolute;
    width:238px;
    height:817px;
    z-index:2;
    left: 792px;
    top: 98px;
    </style>
    <!--Fireworks 8 Dreamweaver 8 target.  Created Tue May 26 14:59:01 GMT-0400 (Eastern Daylight Time) 2009-->
    <script language="JavaScript1.2" type="text/javascript">
    <!--
    function MM_findObj(n, d) { //v4.01
      var p,i,x;  if(!d) d=document; if((p=n.indexOf("?"))>0&&parent.frames.length) {
        d=parent.frames[n.substring(p+1)].document; n=n.substring(0,p);}
      if(!(x=d[n])&&d.all) x=d.all[n]; for (i=0;!x&&i<d.forms.length;i++) x=d.forms[i][n];
      for(i=0;!x&&d.layers&&i<d.layers.length;i++) x=MM_findObj(n,d.layers[i].document);
      if(!x && d.getElementById) x=d.getElementById(n); return x;
    function MM_swapImage() { //v3.0
      var i,j=0,x,a=MM_swapImage.arguments; document.MM_sr=new Array; for(i=0;i<(a.length-2);i+=3)
       if ((x=MM_findObj(a[i]))!=null){document.MM_sr[j++]=x; if(!x.oSrc) x.oSrc=x.src; x.src=a[i+2];}
    function MM_swapImgRestore() { //v3.0
      var i,x,a=document.MM_sr; for(i=0;a&&i<a.length&&(x=a[i])&&x.oSrc;i++) x.src=x.oSrc;
    function MM_preloadImages() { //v3.0
      var d=document; if(d.images){ if(!d.MM_p) d.MM_p=new Array();
        var i,j=d.MM_p.length,a=MM_preloadImages.arguments; for(i=0; i<a.length; i++)
        if (a[i].indexOf("#")!=0){ d.MM_p[j]=new Image; d.MM_p[j++].src=a[i];}}
    //-->
    </script>
    <!-- InstanceBeginEditable name="head" -->
    <script src="../../Scripts/AC_RunActiveContent.js" type="text/javascript"></script>
    <script src="../../Scripts/swfobject_modified.js" type="text/javascript"></script>
    <!-- InstanceEndEditable -->
    <link href="../../css/yellowblue.css" rel="stylesheet" type="text/css" />
    <style type="text/css">
    <!--
    body,td,th {
    color: #FFFBF0;
    -->
    </style></head>
    <body bgcolor="#ffffff" onload="MM_preloadImages('../../Templates/tempanimation/temp_animation_r1_c1_f2.gif','../ ../Templates/tempanimation/tempanimation_r1_c1_f2.gif','../../Templates/tempanimation/temp _animation_r1_c2_f2.gif','../../Templates/tempanimation/tempanimation_r1_c2_f2.gif','../.. /Templates/tempanimation/temp_animation_r1_c4_f2.gif','../../Templates/tempanimation/tempa nimation_r1_c4_f2.gif','../../Templates/tempanimation/temp_animation_r1_c5_f2.gif','../../ Templates/tempanimation/tempanimation_r1_c5_f2.gif','../../Templates/tempanimation/temp_an imation_r1_c7_f2.gif','../../Templates/tempanimation/tempanimation_r1_c7_f2.gif','../../Te mplates/tempanimation/temp_animation_r1_c8_f2.gif','../../Templates/tempanimation/tempanim ation_r1_c8_f2.gif','../../Templates/tempanimation/temp_animation_r2_c6_f2.gif','../../Tem plates/tempanimation/tempanimation_r2_c6_f2.gif','../../Templates/tempanimation/temp_anima tion_r4_c1_f2.gif','../../Templates/tempanimation/tempanimation_r4_c1_f2.gif','../../Templ ates/tempanimation/temp_animation_r5_c1_f2.gif','../../Templates/tempanimation/tempanimati on_r5_c1_f2.gif','../../Templates/tempanimation/temp_animation_r6_c1_f2.gif','../../Templa tes/tempanimation/tempanimation_r6_c1_f2.gif','../../Templates/tempanimation/temp_animatio n_r7_c1_f2.gif','../../Templates/tempanimation/tempanimation_r7_c1_f2.gif','../../Template s/tempanimation/temp_animation_r8_c1_f2.gif','../../Templates/tempanimation/tempanimation_ r8_c1_f2.gif','../../Templates/tempanimation/temp_animation_r9_c1_f2.gif','../../Templates /tempanimation/tempanimation_r9_c1_f2.gif','../../Templates/tempanimation/temp_animation_r 11_c1_f2.gif','../../Templates/tempanimation/tempanimation_r11_c1_f2.gif')">
    <table border="0" cellpadding="0" cellspacing="0" width="1440">
    <!-- fwtable fwsrc="tempanimation.png" fwbase="tempanimation.gif" fwstyle="Dreamweaver" fwdocid = "41244840" fwnested="0" -->
      <tr>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="99" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="68" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="14" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="85" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="121" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="114" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="160" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="163" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="616" height="1" border="0" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="1" border="0" alt="" /></td>
      </tr>
      <tr>
       <td rowspan="2"><a href="../../index.php" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c1','','../../Templates/tempanimation/temp_an imation_r1_c1_f2.gif','tempanimation_r1_c1','','../../Templates/tempanimation/tempanimatio n_r1_c1_f2.gif',1)"><img name="tempanimation_r1_c1" src="../../Templates/tempanimation/tempanimation_r1_c1.gif" width="99" height="24" border="0" id="tempanimation_r1_c1" alt="" /></a></td>
       <td rowspan="2" colspan="2"><a href="../../ouroffices/alloffices.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c2','','../../Templates/tempanimation/temp_an imation_r1_c2_f2.gif','tempanimation_r1_c2','','../../Templates/tempanimation/tempanimatio n_r1_c2_f2.gif',1)"><img name="tempanimation_r1_c2" src="../../Templates/tempanimation/tempanimation_r1_c2.gif" width="82" height="24" border="0" id="tempanimation_r1_c2" alt="" /></a></td>
       <td rowspan="2"><a href="../../patientinfo/forms.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c4','','../../Templates/tempanimation/temp_an imation_r1_c4_f2.gif','tempanimation_r1_c4','','../../Templates/tempanimation/tempanimatio n_r1_c4_f2.gif',1)"><img name="tempanimation_r1_c4" src="../../Templates/tempanimation/tempanimation_r1_c4.gif" width="85" height="24" border="0" id="tempanimation_r1_c4" alt="" /></a></td>
       <td rowspan="2"><a href="../../treatments/overviewtreatments.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c5','','../../Templates/tempanimation/temp_an imation_r1_c5_f2.gif','tempanimation_r1_c5','','../../Templates/tempanimation/tempanimatio n_r1_c5_f2.gif',1)"><img name="tempanimation_r1_c5" src="../../Templates/tempanimation/tempanimation_r1_c5.gif" width="121" height="24" border="0" id="tempanimation_r1_c5" alt="" /></a></td>
       <td><img name="tempanimation_r1_c6" src="../../Templates/tempanimation/tempanimation_r1_c6.gif" width="114" height="1" border="0" id="tempanimation_r1_c6" alt="" /></td>
       <td rowspan="2"><a href="../../video files/videostart.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c7','','../../Templates/tempanimation/temp_an imation_r1_c7_f2.gif','tempanimation_r1_c7','','../../Templates/tempanimation/tempanimatio n_r1_c7_f2.gif',1)"><img name="tempanimation_r1_c7" src="../../Templates/tempanimation/tempanimation_r1_c7.gif" width="160" height="24" border="0" id="tempanimation_r1_c7" alt="" /></a></td>
       <td rowspan="2"><a href="../../flash/animations/overview_animations.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r1_c8','','../../Templates/tempanimation/temp_an imation_r1_c8_f2.gif','tempanimation_r1_c8','','../../Templates/tempanimation/tempanimatio n_r1_c8_f2.gif',1)"><img name="tempanimation_r1_c8" src="../../Templates/tempanimation/tempanimation_r1_c8.gif" width="163" height="24" border="0" id="tempanimation_r1_c8" alt="" /></a></td>
       <td><img name="tempanimation_r1_c9" src="../../Templates/tempanimation/tempanimation_r1_c9.gif" width="616" height="1" border="0" id="tempanimation_r1_c9" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="1" border="0" alt="" /></td>
      </tr>
      <tr>
       <td><a href="../../patientinfo/insurancepar.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r2_c6','','../../Templates/tempanimation/temp_an imation_r2_c6_f2.gif','tempanimation_r2_c6','','../../Templates/tempanimation/tempanimatio n_r2_c6_f2.gif',1)"><img name="tempanimation_r2_c6" src="../../Templates/tempanimation/tempanimation_r2_c6.gif" width="114" height="23" border="0" id="tempanimation_r2_c6" alt="" /></a></td>
       <td><img name="tempanimation_r2_c9" src="../../Templates/tempanimation/tempanimation_r2_c9.gif" width="616" height="23" border="0" id="tempanimation_r2_c9" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="23" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="9"><img name="tempanimation_r3_c1" src="../../Templates/tempanimation/tempanimation_r3_c1.gif" width="1440" height="69" border="0" id="tempanimation_r3_c1" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="69" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../patientinfo/overview_patientinfo.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r4_c1','','../../Templates/tempanimation/temp_an imation_r4_c1_f2.gif','tempanimation_r4_c1','','../../Templates/tempanimation/tempanimatio n_r4_c1_f2.gif',1)"><img name="tempanimation_r4_c1" src="../../Templates/tempanimation/tempanimation_r4_c1.gif" width="167" height="30" border="0" id="tempanimation_r4_c1" alt="" /></a></td>
       <td rowspan="9" colspan="7"                  ><div id="main"><!-- InstanceBeginEditable name="main" -->
         <h2 align="center">How the Eye Sees Animation
         </h2>
         <p align="center">
           <object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="874" height="520" id="FlashID" title="eye sees">
             <param name="movie" value="eyeseesas2.swf" />
             <param name="quality" value="high" />
             <param name="wmode" value="opaque" />
             <param name="swfversion" value="6.0.65.0" />
             <!-- This param tag prompts users with Flash Player 6.0 r65 and higher to download the latest version of Flash Player. Delete it if you don’t want users to see the prompt. -->
             <param name="expressinstall" value="../../Scripts/expressInstall.swf" />
             <!-- Next object tag is for non-IE browsers. So hide it from IE using IECC. -->
             <!--[if !IE]>-->
             <object type="application/x-shockwave-flash" data="eyeseesas2.swf" width="874" height="520">
               <!--<![endif]-->
               <param name="quality" value="high" />
               <param name="wmode" value="opaque" />
               <param name="swfversion" value="6.0.65.0" />
               <param name="expressinstall" value="../../Scripts/expressInstall.swf" />
               <!-- The browser displays the following alternative content for users with Flash Player 6.0 and older. -->
               <div>
                 <h4>Content on this page requires a newer version of Adobe Flash Player.</h4>
                 <p><a href="http://www.adobe.com/go/getflashplayer"><img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" width="112" height="33" /></a></p>
               </div>
               <!--[if !IE]>-->
             </object>
             <!--<![endif]-->
           </object>
         </p>
       <!-- InstanceEndEditable --></div>
        <div id="right"><!-- InstanceBeginEditable name="right" -->
          <p> </p>
          <script type="text/javascript">
    swfobject.registerObject("FlashID");
          </script>
        <!-- InstanceEndEditable --></div></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="30" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../diseases/overview_diseases.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r5_c1','','../../Templates/tempanimation/temp_an imation_r5_c1_f2.gif','tempanimation_r5_c1','','../../Templates/tempanimation/tempanimatio n_r5_c1_f2.gif',1)"><img name="tempanimation_r5_c1" src="../../Templates/tempanimation/tempanimation_r5_c1.gif" width="167" height="33" border="0" id="tempanimation_r5_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="33" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../refdoc/overview_refdoc.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r6_c1','','../../Templates/tempanimation/temp_an imation_r6_c1_f2.gif','tempanimation_r6_c1','','../../Templates/tempanimation/tempanimatio n_r6_c1_f2.gif',1)"><img name="tempanimation_r6_c1" src="../../Templates/tempanimation/tempanimation_r6_c1.gif" width="167" height="32" border="0" id="tempanimation_r6_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="32" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../ourdocs/alldocs.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r7_c1','','../../Templates/tempanimation/temp_an imation_r7_c1_f2.gif','tempanimation_r7_c1','','../../Templates/tempanimation/tempanimatio n_r7_c1_f2.gif',1)"><img name="tempanimation_r7_c1" src="../../Templates/tempanimation/tempanimation_r7_c1.gif" width="167" height="31" border="0" id="tempanimation_r7_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="31" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../ouroffices/alloffices.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r8_c1','','../../Templates/tempanimation/temp_an imation_r8_c1_f2.gif','tempanimation_r8_c1','','../../Templates/tempanimation/tempanimatio n_r8_c1_f2.gif',1)"><img name="tempanimation_r8_c1" src="../../Templates/tempanimation/tempanimation_r8_c1.gif" width="167" height="31" border="0" id="tempanimation_r8_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="31" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../contactus/contacthome.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r9_c1','','../../Templates/tempanimation/temp_an imation_r9_c1_f2.gif','tempanimation_r9_c1','','../../Templates/tempanimation/tempanimatio n_r9_c1_f2.gif',1)"><img name="tempanimation_r9_c1" src="../../Templates/tempanimation/tempanimation_r9_c1.gif" width="167" height="32" border="0" id="tempanimation_r9_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="32" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><img name="tempanimation_r10_c1" src="../../Templates/tempanimation/tempanimation_r10_c1.gif" width="167" height="13" border="0" id="tempanimation_r10_c1" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="13" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><a href="../../lowvision/lowvisionhome.html" onmouseout="MM_swapImgRestore();" onmouseover="MM_swapImage('tempanimation_r11_c1','','../../Templates/tempanimation/temp_a nimation_r11_c1_f2.gif','tempanimation_r11_c1','','../../Templates/tempanimation/tempanima tion_r11_c1_f2.gif',1)"><img name="tempanimation_r11_c1" src="../../Templates/tempanimation/tempanimation_r11_c1.gif" width="167" height="102" border="0" id="tempanimation_r11_c1" alt="" /></a></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="102" border="0" alt="" /></td>
      </tr>
      <tr>
       <td colspan="2"><img name="tempanimation_r12_c1" src="../../Templates/tempanimation/tempanimation_r12_c1.gif" width="167" height="503" border="0" id="tempanimation_r12_c1" alt="" /></td>
       <td><img src="../../Templates/tempanimation/spacer.gif" width="1" height="503" border="0" alt="" /></td>
      </tr>
    </table>
    </body>
    <!-- InstanceEnd --></html>

    It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
    You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

  • Upgrading from CS3 to CS5 issues

    I work at a medium size College on a pretty small team, 1 editor/writer, 1 communications coordinator, and 1 designer (me). I've been using InDesign (ID) for 5 years now and we added on the InCopy (IC) workflow a few years ago with CS3 (both of us then had CS3). The editor and I just recently upgraded from CS3 to CS5 and we've hit a snag. I opened a project, the Academic Catalog in fact, in CS5 that we began in CS3 which we were almost finished with and when I tried to check out a story I got this error.
    "This story needs to be converted to "InCopy Document" format in order to edit it."
    The editor got the same message in IC. So I thought maybe files created by CS3 for IC don't work with CS5 so I decided to try to unlink the INCX files in ID and relink. Sure enough it created a new ICML file which the editor was able to open, edit, and save in IC. And I thought I had my problem solved until I opened the file in ID; when I tried to update the linked file ID crashed. I've tried unsuccessfully to get the updated stories from IC to update in ID w/o crashing. I've restarted the computer; it is Windows afterall. I've run 'Updates' in both our programs, and it says there are none. I've tried tossing the ID and ICML file; fortuanalty I was smart enough to do all this with a copy of the orginal CS3 file. I followed all my above steps a second time and it's still crashing. I'm not sure what to do at this point. Does anyone have any ideas? Is there a known issue like this?
    btw, we're both running Windows Vista and both in CS5 (7.0).

    AM
    I might just have to go back to CS3 to finish this project up—fortunatly I foresaw an issue like this and kept CS3 installed. That will most likely solve the problem with this project, provided it too does not crash. And that is my concern for future 'new' projects in CS5, are those going to crash too? I think I'll do some testing with my editor.
    Bob,
    What type of additional info would help?
    Thanks,
    Colleen

  • Upgrading from CS3. Should we go straight to CS6, or go to CS5?

    I work for a government agency, and we are considering upgrading from CS3 soon. We primarily use InDesign, with occasional uses of Photoshop and very rare uses of Illustrator. We also heavily use Acrobat Pro.
    We currently have Acrobat 8.3.0 and InDesign 5.0.4.  We are running Windows 7 on machines with 4 GB RAM and a 32-BIT Operating System.
    We use InDesign to create forms. There are occasional graphics, but not many. We also use color very rarely. We use paragraph styles heavily, but not object styles.
    My question is, should we upgrade from CS3, all the way to CS6?  Our main concern is that our thousands of forms make the conversion from one version to the next with as little movement as possible.  The placement of elements on the page is very precise, and changes in the documents needs to be avoided as much as possible.  I realize that some adjustments, especially in text, are going to happen.
    We also need to be sure that whatever we upgrade to will still work well with Acrobat. We are hoping that will also get upgraded, but we aren't sure about that at this point.
    Does anyone have any recommendations? Would we be better off going to CS5 or CS5.5 now and upgrading to CS6 from there later?
    My boss has no interest in going to the Cloud concept.  Continuous updates that could possibly affect form layout is something we want to avoid.
    I understand that at this point we can't actually upgrade to CS6, we will have to pay the full price for new licenses. I'm not so clear on whether we will be able to continue to upgrade in the future without going to the cloud concept. I believe you will be able to, but if anyone knows different please let me know.
    Thanks.

    IMO, the real question is "Why would we want to or need to change from InDesign CS3?"
    You didn't identify any possible reasons. If InDesign CS3 is a perfect fit for your current needs, the main compelling reasons are that you need to add more users, you need to exchange ID files with workers who are using later InDesign releases, and you can't purchase more CS3 licenses; or you're upgrading to new hardware and a operating system that doesn't support InDesign CS3.
    If you just need to obtain more licenses, it's likely if you have many users, your licenses were purchased under an Adobe Volume Licensing Plan (VLP.) I've read postings on this forum that VLP purchasers can buy more licenses for non-current InDesign releases. The idea is that all Adobe has to do is generate new license numbers, not retrieve and provide the older software. For details contact your VLP vendor.
    If the issue is needing to be compatible with newer releases, or being able to run on new incompatible equipment, then you need to buy new software or subscriptions at the going price. However, perhaps under VLP, there are attractive purchase options for multiple licenses.
    Perhaps someone on the forum can clarify the VLP?
    HTH
    Regards,
    Peter
    Peter Gold
    KnowHow ProServices
    Lritter2 wrote:
    Thank you.  That was my own opinion, but I've been asked to look into it.
    Is staying in CS3 indefinitely an option, though (to avoid moving the files to CS6)?  I would think the further development of software would eventually make trying to use CS3 with ever advanced verseions of Acrobat really problematic.

  • Upgrade from CS3 to CS6 font compatibility issues...

    i recently upgraded from cs3 to cs6. my old true type font library does not show up in the new software. question: what type format must i buy to be compatible with the cs6 master collection?

    Okay...it's a brand new computer (Dell XPS 8500) and I just bought one of the products before I realized that the CS3 wasn't compatible with Windows 7.  Do I delete the CS3 and reinstall the after-market product?  Or do I delete the after-market product and reinstall and it automatically finds CS6? 
    I've been trying to get this running for three days!  LOL  I'm ready to throw it out the window....
    Thanks for your speedy reply and thanks in advance for any more light you can shed on my situation! 

Maybe you are looking for

  • Captivate 5 won't open after clicking icon, but shows up in the task manager as a "Process". Help??

    Can you please give me step by step help? I think I may have to uninstall and reinstall, but I want that to be a last effort. -Jake

  • Is Chrome compatibile with Snow Leopard?

    I am having problems with Google Chrome Version 22.0.1229.79 in OSX (10.6.8). Adobe Flash Player doesn't work and some sites that functioned just fine in Safari Version 5.1.7 (6534.57.2) don't respond when I use the touchpad to click on icons/items.

  • Setting up new mac soon

    We will be adding an iMac to the house hold in few days. This computer will be primarily for our young children, though we will use it occaionally. Currently we have an iBook and an Airport Extreme network. I am prepared to create accounts for our ch

  • SUS-MM integration in Classic Scenario for SRM

    Hello All, We are using SAP SRM in classic Scenario. We also plan to integrate SUS with MM . Looks like in the Classic Scenario with SRM , only the Direct material procurement is possible using MM- SUS. How would the SUS-MM integration work for Indir

  • Installation with setup.msi

    Hello, I have a user who's trying to upgrade to the latest version of our software but is running into issues. He's on windows XP SP 3 Even trying to uninstall the software results in errors.  Please let me know if you have any qustions or need furth