Upgrade from CS4 extended to CS5

I have Photoshop CS4 extended. Purchased the upgrade to CS5, loaded the disc, ran the installation , all seemed Ok.
However my current version of CS4 is still displayed - Is there a diffenece in the updrade discs you need to purchase?
Won't be too happy as I ordere d by phone and I explained what I had ? . Not a happy bunny with Adobe at the moment.
And try caling support at the weekend - aaagh !

The correct forum for this question is http://forums.adobe.com/community/photoshop and from there pick your platform. But wish you to know that I have PSCS3, PSCS4 and PSCS5 still installed on my comp. Updates don't override the previous version.

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Can I upgrade from CS4 extended to CS5

I dont use the extra features in CS4 extended, so it would be better value for me to upgrade to just CS5 - is this allowed?

yes, of course you can...
G

MAC UPGRADE FROM CS4 STANDARD TO CS5 STANDARD OR EXTENDED

Hello,
I'm interested to find out how to MAC UPGRADE FROM CS4 STANDARD TO CS5 STANDARD OR EXTENDED. Its my intention to buy the upgrade not thru
download, but purchasing the dvd's needed eventually used if necessary.
Thank you

No, forget it. Adobe only sells current versions. How would you even be able to buy a used upgrade that is tied to someone else's previous version? Makes no sense at all and is clearly a breach of the EULA - whoever may sell you this "upgrade" would have to include all his previous versions leading up to that point, making it a completely independent full license that has no relation whatsoever to your CS4. And you would still have to run the license transfer drill.
Transfer an Adobe product license
Mylenium

Upgrade from CS4 Extended Education to CS6

Two questions here. I purchased the educational version of CS4 Extended back when I was in school. No longer in school, I wish to upgrade to CS6 non-educational. First question: Can I upgrade using my educational licence to a non-educational one? Second question: Can I upgrade from CS4 Extended to CS6 Standard? I have no need of the extras with Extended.
Thanks.

Yes and yes. refer to the buying guide on the product pages.
Mylenium

Upgrading [from CS4 DP to CS5.5 DS] vs. Purchasing Full [in Education Store]

I currently have CS4 Design Premium, but would like to purchase CS5.5 Design Standard. I am a college student [pursuing a degree in graphic design]; therefore it is more cost efficient if I purchase the full package from the Education Store, rather than purchasing the upgrade itself. There seems to be a rather large difference in price, and as a college student, I don't have a large supply of money to use at will.
I'm wondering if it would cause any problems to purchase from the Education Store instead of the Upgrade?
I figured I'd just uninstall the programs I have, then install the new versions. The only problem I could foresee would be something with me having purchased a product from the Educational Store before. Does anyone know what the protocol here would be?
I would be very grateful for any help you could give me!
Thanks!

If you're still a student you would be foolish not to take advantage of academic pricing. Go for it.
In fact you can save a few extra bucks buying it at Amazon: http://amzn.to/odENtC
$279 with free shipping.
BTW, I believe the only limit (besides having to be a student) is that you can only buy one copy of a program per year. This is new a version so I can't see any problem with that.
Hope that helps,
Bob

Upgrade from CS3 extended to CS5

Does anyone know if I am able to just upgrade to the regular CS5, rather then the extended version? I found I'm not using the features and it's over $100.00 more to upgrade the extended version.
I'm in Australia and was hoping to buy from Amazon which is cheaper even with the exchange rate. But maybe I need to go through Adobe Australasia. Any advice?
Thanks so much,
Paulette

You need to work this out with support. Whoever you had on the line wasn't particularly well-informed it would seem. Platform swapping requires extra steps as laid out here. Once you fileld out the form, you receive a different serial and that will work then.
Mylenium

Upgrading from CS4 design to CS5 web

I have the CS4 design premium suite. Does anyone know if I can purchase the CS5 web premium upgrade as is, or do I have to purchase full versions of the missing components of the web suite before I purchase the web premium upgrade? If someone could help, that would be greatly appreciated.

You can, but why do you want to? What will you find in the Web suite that's missing from Design. Answer: Flash Builder and Contribute.
IMO, Design Premium is the best bang for the buck out there and covers just about anything most designers would need. I have an article on my website you might find worthwhile: http://www.theindesignguy.com/purchase-advice.shtml
Also, be careful when buying. You need to get the CS4 to CS5 upgrade. You can get it on Amazon for about $580: http://amzn.to/ahaavR
Design Premium is $578: http://amzn.to/alNI7q
Hope that helps,
Bob

Installer Problems - PS CS4 Extended into CS5 Extended

A couple of weeks after I upgraded to CS4 Extended, CS5 Extended was released, and Adobe was nice enough to 'grandfather' me into an upgrade.
However, when I install, it doesn't work. It asks for 'eligible' upgrade products, and while CS4 is on the list, CS4 Extended is NOT...????
So am I out of luck? Am I doing something wrong here? Why would someone be eligible to upgrade from CS4 to CS5 Extended, but not from CS4 extended to CS5 Extended.
This is one of these frustrations that really gets you...because I know that in my neighborhood there are probably already ten people using CS5 Extended, and the only reason they can is that they're unethical and using a cracked version.
How do I get around this? I'm running in 'trial' now
JT

If it asks just for "Photoshop CS4", then according to Adobe's own linguistics this would cover both versions. in that case inputting the serial would be the only differentiation criteria. If it doesn't work, then call support. You may have been given a wrong serial and only they can handle this. This is a user forum, after all...
Mylenium

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Upgrade CS4 Extended to CS5 Standard

Does anyone know if I can upgrade my CS4 extended version to the CS5 Standard? I don't think I will use much of the Extended portion. It talks about 3d capabilities, etc but I am a San Diego photographer and I don't need that stuff.
Any pointers are appreciated.
Andy

astockglausner1 wrote:
Does anyone know if I can upgrade my CS4 extended version to the CS5 Standard?
Yes you can.
From the Adobe Store:

Upgrade from CS4 to CS5.5. did not go smoothly, now stuck at CS5 - how do I fix the installation?

Hi There,
I had a lot of issues upgrading from CS4 (Adobe Application Manager crashing, installer not opnening etc) but managed to get the installer to run by using the Adobe Creative Suite Cleaner Tool to remove all traces of CS4.
However, when the installer finished, it stated there were errors and now the installers won't run - nor can I run updates from the CS apps that did install.
I've normally never had any issues upgrading, so am not sure why I had so many issues and the best way forward from here - Hoping I don't have to remove all the CS5 apps, use the Adobe Creative Suite Cleaner Tool again and start from the begining.
I'm trying to install Master Collection CS5.5 on Mac OS 10.7.2
Any suggestions would be much appreciated.
Cheers
Ben

Have had to hang up as I was calling the US using a New Zealand Mobile while in Portugal (long story) - and the 11 minute wait time would've cost the same amount as the CS5.5 upgrade!
I had to call the US because:
The New Zealand support number listed on the Adobe site doesn't work
New Zealand is not listed as a country Adobe suppoprt will call back from the "Schedule a callback" page
What a joke.
I used the Adobe Support Adviser app to analyze the install error log and it provided me with a very helpful link to a support page that states "You can ignore this error and launch the products you were installing."
Unfortunately, nothing was installed.
I need to do work while a long way from home and can't use/install any CS5 apps - does anyone know how to install CS5 in Lion?
Cheers

I want to upgrade from Photoshop Extended CS5 to PS Extended CS6 (I do NOT want CC) but have been unable to find this at a sensible price (or sometimes at all). Help, anyone please?

I want to upgrade from Photoshop Extended CS5 to PS Extended CS6 Mac (I do NOT want CC) but have been unable to find this at a sensible price (or sometimes at all). Help, anyone please? This is in UK, btw!

What do you consider a sensible price? PS CS6 extended is available only when you purchase the CS6 Suite, which is around $1000 for the upgrade from CS5. PS 6, which is not extended, is about $200, but I'm not sure about upgrading to a single app from a suite. Adobe used to allow it, but I'm not sure about now. PS CC and Lightroom 5 combo is $9.99 a month or PS CC alone for $19.99 or the whole CC suite for $29 a month. The latest CC apps are "extended."

Am I still eligible for an upgrade from CS4 to CS5 from a PC to a Mac?

I am getting a new computer (PC to a Mac) and have CS4 Student Edition and want to upgrade to CS5 on my new Mac. Is that possible?

http://www.amazon.com/gp/offer-listing/B003B329RU/ref=dp_olp_0?ie=UTF8&condition=all
At present I see one of these for sale.
Adobe Creative Suite 5 Design Premium Upgrade from CS4 [Mac][OLD VERSION] (DVD-ROM)
It is $349 but it is the software on disc, not in cloud.

Upgrade to CS4 Extended - Pricing

Is it simply an error in the web store or is there no advantage to upgrading from CS3 extended to CS4 extended over just CS3 (or CS2 or CS1) to CS4 Extended. Its all $349 to upgrade to CS4 extended no matter what Photoshop (CS) version you start from. This is just crazy.

i Well, if there is no price benefit to skipping an upgrade, then I wouldn't do it. (As was the case with Quark.) So a tiered pricing scheme would force me to spend more money.
I still have no idea what you are talking about and I have no experience with Quark pricing. I am not talking about skipping new release upgrades. I am talking about feature upgrades. I do have experience with AE when they had two versions, pro and regular. Once you purchased the Pro version the new release versions cost less than a new release + upgrade from standard to pro. I was expecting to see the same strategy for Photoshop Extended as they used to have with After Effects. Furthermore, Adobe's stance on upgrading price from two versions ago being the same as the the past version has not changed in some time and it was not unexpected to me. But the pricing to get from extended to extended is brand new and thus was surprising to me.
On my second machine, I do not have Extended, just CS3. With this scheme that extended cost more every time you upgrade, I will never upgrade to expended. Adobe is telling me that I will have to pay more year after year for extended. This is why I thought it might be a mistake as the incentive is for me to keep using the basic version. I'd expect that after one makes the added expense of extended that new release upgrades from extended to extended would be the same price as regular to regular, or at least less than regular old to extended new. I am not sure why this concept is difficult to grasp. But what it means for me is that going to extended will never happen on my second machine.

Upgrading from photoshop CS to CS5

Is this possible?, Or do I have to pay the full upgrade cost? or possibly upgrade to CS4 first the CS5 this would save about £280.00 over the full upgrade.
Best regards

Mac+Win=Me wrote:
From what I've read, if you upgrade to CS4 from CS, you've used your upgrade option for your license and you WILL have to pay the full price for CS5 as a new licensing will be required.
There is absolutely no truth in that statement. If you upgrade from CS to CS4 now, you will then be able to update from CS4 to CS5, and from CS5 to CS6, from CS6 to CS7 and so on and on. You might even get a free upgrade to CS5 if you buy CS4 now, not 100% sure of that.
The trick is to do so right now, before CS4 ceases to be sold in about a few weeks.
I haven't bought a full version of Photoshop since Photoshop 6, then upgraded to 7, 8 (CS), 9 (CS2), 10 (CS3) and finally 11 (CS4). I'm still eligible to upgrade to CS5, except that I won't be doing so for financial reasons, as it would require a hardware upgrade for me too.

Upgrade from CS4 extended to CS5

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