Upgrade from InDesign CS to CS3

Hi,
I have InDesign CS in my Mac mini and just ordered the upgrade to CS3. I talked to the guy and he said the upgrade would work with the CS I already have. When the installation is complete it says that the serial number I've entered is for an upgrade product and that I should enter my serial for my CS. I enter it and get a red cross and it doesn't work. I need this for my work and it doesn't work, can anybody help me PLEASE!!??
Thanks in advance.

CS is InDesign, or the Creative Suite?
Same question for CS3...
The two need to match...
Harbs

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