Upgrade from photoshop cs3 extended to photoshop cs5 photoshop

I am trying to upgrade from Adobe photoshop cs3 extended to Adobe photoshop cs5
extended and when I tried to put in serial number to install upgraded photoshop cs5 is did okay but it asked for the serial number from previous photosho
p cs3 I get this "the serial number you entered is valid, but a qualifying product cann
ot be found on this computer.
Can someone please help me!!
Thank you,

Contact Adobe Support.   The Software disk may not need to be returned.  You might be able to simply purchase the proper license and perhaps pay the difference in cost -- they can tell you the options.  I believe that there is an upgrade path from academic software to a regular license.

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