Upgrade from PS CS2 educator to PS CS4

I own a copy of Photoshop CS2 Educator version and I would like to purchase the new Photoshop CS4 upgrade. Are there any restrictions or limitations on the upgrade as a result of the original CS2 being an Educator's version?

>re there any restrictions or limitations on the upgrade as a result of the original CS2 being an Educator's version?
nope. i went from ps 6 edu version to ps7 upgrade with no problem.

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Problem upgrading from Photoshop CS2 to CS4 Extended

I purchased the retail box Photoshop CS4 Extended Upgrade (Windows) from a retail store ($349.99 + tax). I am upgrading from Photoshop CS2 and this is the version that the Adobe website says to purchase for this upgrade path. The problem is that CS4 doesn't see my installed, working, activated, and registered CS2 installation so it brings up the next screen offering to allow me to install it as a trial version OR list my qualifying product and serial number. The way that it offers to let me enter my qualifying product is via a drop down box with a single entry of CS3 Extended. No way of entering my CS2 there and it doesn't like my CS2 serial number entered with a CS3 product being shown there (says it isn't a valid CS3 serial number...of course it isn't). Does anyone know how to get this thing to install? Adobe tech support is gone until Monday and then I'll be at work, unable to try anything they might suggest.
Why does Adobe make upgrades so painful? I remember CS2 was a PITA and took Adobe tech support a week to figure out how to get it to install.

No, this shouldn't be extended to extended (I wouldn't expect to shell out $350 twice for extended). This is Adobe P/N 65015396 which their website says is for PhotoShop CS, CS2, CS3, and CS3 upgrades and retails for $350. The face of the box is identified as Adobe Photoshop CS4 Extended Windows and the side of the box only says that I must have an "eligible older version of Adobe or Macromedia software." It also says to check the website, which says this P/N is what to buy for my upgrade path. A mess? YES!!!

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Can I upgrade from Photoshop CS2 to CS5 after installing Lion?

Can I upgrade from Photoshop CS2 to CS5 after installing Lion? Or should I have done it before installing Lion?

I think you are missing my point.
For the last many editions of the creative suite they have each been completely independent. There is no "going over a previous version. Each version stands on its own and is a clean install — as long as you haven't installed that specific version before.
And "obsolete" is a pretty relative term. With products as complex as the creative suite there are often features (or even whole applications) that change between versions. Many people I know keep earlier versions around, just for that very reason.

Upgrade from GoLive Cs2 to Dreamweaver

Can I upgrade from Golive CS2 to DW CS3 using DW SC3 upgrade
package or do I have to buy the full blown DW CS3 software?

I believe you need to buy the full version from what I am
seeing on the website. However, in this case I would recommend
contacting the Adobe sales team as their may be unadvertised
promotions for switching from GL to DW.

Need help with upgrade from Adobe Creative Suite to PS CS4

My old laptop with Photoshop on it crashed and I ended up purchasing a new laptop.
I'm trying to reload my PS CS4. I am using an upgrade from an educational Adobe Creative Suite Premium to the CS4 and when I loaded it on my old laptop I had to get installation help through customer service, but now customer service will not help me since it is CS4.
When installing the upgrade, it tell me to select the product I already own. I own the educational full creative suite, but am only upgrading the Photoshop. I chose Photoshop CS and tried entering the serial number for the suite. It tells me that the serial number doesn't match the product chosen. Of course the only products I'm allowed to choose from is Photoshop CS, CS2, or CS3 and not Creative Suite Premium.
The other serial numbers on this CS is Golive CO and Pagemaker Plug-in.
I was told there are Adobe customer service reps here on the forum, please tell me what it was I need to do to get my Photoshop installed.
Thanks

i wasn't aware that you could get a ps4 at an upgrade price using an older creative suite produect. i searched online and found this thread (http://forums.adobe.com/thread/476009) which makes it appear that was not a valid upgrade path.
but, if you're confident that was a valid upgrade path, i'm pretty sure something will need to be done on adobe's end and no amount of manipulation, on your end only, will work.
your best bet would be to get help in this forum from an adobe staff member like jeff wright who is very knowledgeable and goes out of his way to help adobe customers. to that end, if i were you, i would start a new thread mentioning his name in your title and in your initial post explaining:
you have the educational Adobe Creative Suite Premium and purchased a photoshop cs4 upgrade years ago that required adobe support help to install years ago.
that worked well until a recent computer problem forced you buy a new laptop and you are now trying to reinstall that ps cs4 and again need support help but have been refused help because cs4 is not current.

Can't upgrade from Photoshop elements 8 to Photoshop CS4

I recently installed an SSD, and had to reinstall Photoshop CS4 upgrade (from Elements 8). Because the upgrade check screen does not list anything newer than Elements 7, I cannot continue the install. In the past I called Adobe, and they had me ctrl + shift + double-click to get a challenge code. Tried to call Adobe this time but unfortunately the automated phone system said they don't support Photoshop via phone any more, or something like that, so I'm dead in the water. Any suggestions?
Thanks,
PW.

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
There's also a dedicated user forum at:
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

How to Upgrade from Photoshop CS2 to CS5

I had been using CS 2 since 2005 and though it is still a very good application I have been frustrated by the need to frequently renew the activation.So removed it from my system early this year ( 20100 and used another application. However having tried CS5 on a friends PC I was impressed and decided to purchase the upgrade from CS2 to CS5. I would like to kow if I have to reinstall CS2 or can clean install CS5 which I would prefer.?
Onclejean
London
Thu, 14 Oct 14:43 GMT

Thanks for the help your answer was the best.
As a follow up I would like to ask how to avoid having to frequently reactivate CS5 which was my big problem in CS2/ My system is mission critical it has four bootable system disks and one non-bootable common disk (for temp, Internet cache and installation files. Using a "CasperSDB3" I backs up the active drive every night to an identical drive, which as just previously backed up to an external SATA drive. So in this way I have a highly secure grandfather son grandson set of bootable drives. The trouble with APS CS2 was that after having to recover about four times in five years the CS2 application when loaded would say that the serial number was not recognized and I had to have a lengthy phone call to Adobe support.
Is there a way to avoid this in CS 5?
Mon, 18 Oct 11:58 AM

Upgrading from Photoshop CS2 to CS4

Due to having PowerPC machines we're unable to use Photoshop CS5 so we want to upgrade as far as we can, which is CS4. The Adobe store doesn't seem to sell CS4 any more, so we're looking at buying through a third-party vendor. Vendors sell both CS4 Full Versions and Upgrades; would we be able to use an Upgrade version with a CS2 serial number? Thanks!

An upgrade should work for you, because you are less than three versions behind CS4, which is Adobe's usual limitation rule.
Just be sure you get it from an authorized reseller - there is a lot of fake and damaging software out there...
See "Find a Reseller" near the bottom
http://www.adobe.com/buy

Can I upgrade from FCS 2 (Educational) to FCS 3 (Commercial)?

Right now I own the educational license of Final Cut Studio 2. Now that I am going to start selling my work, I need the commercial license. Do I have to purchase Final Cut Studio 3 for the full price, or can I upgrade at the discount price like those who owned the commercial license for Final Cut Studio 2 can?

Got different info from the Apple Store
Well then, it must be true!
Head back to that store and drop your cash, take home the box, open it and try to install the software. Right about the time that you need to give a new Serial Number, you'll get a disappointing message to the effect that this version can't be upgraded (or it will simply refuse to take the number). In either case you'll have an opened box with software that will not install.
So, you put all the disks and paperwork back in the box and schlep back to the store. (Hopefully it's a short distance!) Given that they gave you bad advice, perhaps they'll take it back and credit you toward the purchase price of the full retail version. Of course, they could also refuse to take it back saying something like, "well, it CLEARLY states on the website that Academic versions are not upgradeable!" If this is the case, you're left holding the bag (box). I suppose you can always sell the upgrade on ebay for 50-75% of what you paid and use that money towards the purchase of the retail version.
Or, you could simply purchase the correct version from the beginning and be on your way.
Have fun.
x

Lem upgrading from Photoshop CS3 extended version, to CS4 standard

I own of Adobe Photoshop CS3 extended, and I'm trying to upgrade to CS4 and CS5 of which are standard additions. My serial number for my CS3 extended is not working when I input it for the installation on CS4. What do I need to do.

800-833-6687
Monday—Friday, 5am—7pm PT
or
866-772-3623
Or try a chat session
Contact Customer Care
My notes are a few months old, and I should let you know I'm just a user volunteering my time in the forums, not Adobe Staff.
The good news is that they do show up to lend a hand.
Gene

Problem upgrading from Photoshop CS3 extended version, to CS4 standard

I own of Adobe Photoshop CS3 extended, and I'm trying to upgrade to CS4 and CS5 of which are standard additions. My serial number for my CS3 extended is not working when I input it for the installation on CS4. What do I need to do.

800-833-6687
Monday—Friday, 5am—7pm PT
or
866-772-3623
Or try a chat session
Contact Customer Care
My notes are a few months old, and I should let you know I'm just a user volunteering my time in the forums, not Adobe Staff.
The good news is that they do show up to lend a hand.
Gene

Upgrade from PS elements 6.0 to CS4

In PS elements, my photos are organised in albums and marked with tags. Is it possible that this can be taken on by CS4, so that I don't have to go throught all my photos since 2003 and reorganise them again with CS4.
Thank's everybody for the help.

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Action upgrade from CS2?

Hello,
I recently upgraded from Photoshop CS2 on Windows to CS4 on Mac.
I had a bunch of actions defined in CS2 which I'd like to use on CS4, is there any way to transfer or import these? I have a backup of the "Adobe Photoshop CS2 Settings" directory from my Windows computer, but I don't know what to do with it.
Thanks.

If yu saved your actions as a set franks_actions.atn then you can load that from the action panel flyout.

Why am I having performance Issues with an upgrade from CS2 to CS5.5?

I am struggling hard with an upgrade from InDesign CS2 to CS5.5 (part of CS5.5 Design Standard)
There is a very slow response when trying to produce a 45 page document which needs many .jpeg images inserting, sometimes up to six on each 3-column page. While InDesign behaves sort of normally on text only pages, it slows to a virtual standstill when on the pages with images. (But this is what its for and I didn't have this problem with CS2!!)
Having read through some of the postings on this topic I have followed all the advice without success :-(
1) disable LSD in Preferences – Interface
2) disable thumbnail display in Pages
3) adjust view settings to Typical with Raster and Vector Images greyed out
4) disable Save Preview Images with Documents
5) check Links before opening documents
7) switch Preflight off
I shouldn't need to do all this should I???
I am operating with the following:
Packard Bell ixtreme M5740 64 bit
Intel Core i5 CPU [email protected]
4.0 GB RAM
ATII Radeon HD5570 graphics card 2779 MB available memory, 1024MB dedicated
plenty of free space – 274GB on c: drive and 296 GB on a D: drive
My hardware conforms to/exceeds the Indesign recommended hardware spec. Oh yes I am working on my local drive and I don't have these problems with Photoshop or Illustrator CS5.5.
Has anyone an idea about what's going on?
I've lost a good 6-8 hours so far trying to sort it out. Any help and observations will be gratefully received!

Hi Peter
Thanks - I've found that the files were marked as 'hidden' and thus by switching them on gain I was able to recreate the original location. Regrettably this has had absolutely no effect on my problem. :-(
I have now created a fresh document, studiously linking all my images properly (similar number to a DK 'Eyewitness Travel Guide') and by the time I got halfway through its 80 pages, InDesign had slowed to a crawl - ie 15-20 seconds to respond to any command. It is clearly doing something that it thinks necessary despite all the 'workarounds' people have suggested. Please please Adobe what's going on???

Upgrade from PS CS2 educator to PS CS4

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