Upgrade from trial xi pro to full - asks what "i currently own " but trial not in list?

have the trial xi pro adobe but want to upgrade now, how do i do this and what do i currently own in the drop down list?

When you buy an upgrade, you have to choose what you already own - an older version of Acrobat. If you have the trial and want to license it, that's not an "upgrade" (otherwise nobody would ever need to pay full price).

Similar Messages

  • I just purchased the upgrade from trial to full version. It does not work. It asks for my orginal serial key and when I paste in the trial key it says invalid??

    Downloaded trial and then purchased the activate the full version option. The activation keys don't work. It wants an 'original' key. When I use the trial key it rejects it as invalid! Have I just been robbed of 75 quid?

    lanceblack,
    You know, I had seen your similar post in other forum with same issue. This itself is confusing for other participants including myself to keep track of forum discussion regarding same issue.
    It would be nice if you keep your issue in proper forum in one place, less confusion for others.
    Corky02 said better than I did yesterday. I am not quite sure why or what impresssion that you'd easily upgrade from try-out app into full-license. For many people are aware that what it means or what does this having to do with upgrading qualification with any applications. Why did you think you would get to upgrade that easily from trail try out app to licensed one?
    I don't think the Apple's ads are misleading. I just think you got yourself confused. Sorry I can't help you. IF I am Apple employee, I would love to help you and get this resolved for you. I am just one of those participants helping others.
    Once again, I am sorry that you get your view all wrong and lead into thinking that you are entitled to do so. But you need to understand that once if you had purchased a full license app from try-out app. Most people know what does that mean with try out app for the first time. And most people know that if they wish to purchase an application, this means purchasing a boxed (or electronic downloaded file) from Apple retail store (or online store). Plus, new venue at Apple offering Mac App store. I think that is a little confusion for some people who are not familiar with the difference.
    I do believe that if you purchase from Mac App store, it doesn't require to put in license serial number. I think it is a different approach for some reason. I had bought some other Mac apps (not Aperture) from Mac App store few times. I haven't purchased Aperture updated version straight from Mac App store online. I bought mine from Apple retail store in Canada in person.
    I still don't understand why you still think Apple is misleading you all the way. I don't think it is. In case if you haven't notice... there is way for you to get in touch with Apple called Apple Support Express Lane. Give it a try.

  • Cant upgrade from Acrobat 9 Pro to Acrobat 9 Pro extended

    Hello everyone,
    I purchased the upgrade from Acrobat 9 Pro to Acrobat 9 Pro Extended, but get an error when I try to install.  The error says "Setup has detected that you already have a more functional product installed.  Setup will now terminate.".  How is it that Acrobat pro is "more functional" then pro extended.  I bought the upgrade because I need the 3d capabilities of extended pro.  How do I work around this issue?

    Oops.  I just read that I need to uninstall acrobat 9 first.  I now have a new issue.  Acrobat extended installed fine, but now it is doing an upgrade check.  It is asking for the serial number for the acrobat 9 pro.  My old version was part of the Creative suite 4.  When I enter the serial number from the creative suite it comes back as an invalid number.  Why is this?

  • Why upgrade from Acrobat 9 Pro Extended to X or XI

    What are the benefits from upgrading from Acrobat 9 Pro Extended to Acrobat  10 or 11?

    You should ask this question in one of the Acrobat forums. The following is probably the most appropriate one: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs?view=discus sions
    It would be helpful to know the type of things you use Acrobat for. Some features have been enhanced significantly and some functionality you have with Acrobat 9 Extended has been removed.

  • Upgrading from trial to paid

    Hi,
    I just upgraded from trial to paid (final cut pro x)
    I thought it would just unlock the trial version, but instead it started downloading the 1.51 GB file again
    (I clicked the buy button from the trial, it appeared to try to open the app store, but didn't,
    so I opened it, searched and bought)
    My questions are:
    1) Is there some way to just update the trial so I don't have to wait for this download
    2) Biggest one, is wil my files from the trial be accessible?
    I had 2 projects I put a lot of time into in there
    Thanks

    Your existing Projects and Events will still be there when the paid version is installed and you can carry on editing them if you wish.
    As far as I know, you have to wait for it to reinstall - which is curious because Apple claim the versions are identical.
    Andy

  • Upgrading from Trial version to Developer Edition

    We installed SQL server 2014 trial edition in 2014 and the trial period just expired. No longer access SQL server 2014. Also in 2014 I purchased the SQL server 2014 Developer Edition.
    I go in the maintenance section of SQL server 2014 and try to upgrade by entering my product key and get an error message that my product key is not valid. I called Microsoft and two different employees confirmed my product key is good.
    Should I be able to upgrade from Trial version to Developer Edition by simply entering my product key?
    Thank you

    Hi cguay01,
    As other post, you should be able to upgrade from Trial Edition to Developer Edition by entering product key from SQL Server setup wizard, you can follow the steps in this similar
    blog. You can also use the following command lines to upgrade SQL Server 2014 Trial to a full version.
    Setup.exe /q /ACTION=editionupgrade /INSTANCENAME=<MSSQLSERVER or instancename> /PID=<PID key for new edition>" /IACCEPTSQLSERVERLICENSETERMS
    According to your description, the issue that “product key is not valid” might be caused by several reasons such as corrupted installation file, antivirus scanning and so on. There are some proposals for you troubleshooting this issue.
    1. Please ensure that your SQL Server installation file is not corrupted. If you are using ISO download, please copy the content of the ISO image to the local disk on your computer and upgrade SQL Server from there.
    2. Make sure you use corresponding license key matched the edition and version of SQL Server.
    3. Make sure that you don’t exceed the limit of allowed activations of the product key.
    4. Turn off any Anti-virus software when upgrading SQL Server.
    There is also a similar thread for your reference.
    https://social.msdn.microsoft.com/Forums/sqlserver/en-US/bdd94577-515c-49fa-be44-008eacece057/installing-sql-server-2012-on-a-new-vm-error-code-0x858c0017?forum=sqlsetupandupgrade
    Thanks,
    Lydia Zhang
    Lydia Zhang
    TechNet Community Support

  • Upgrad from Windows 8 Pro on Windows 8.1 Pro with Media Center!

    Hello,
    I did upgrade from Windows 8 Pro on Windows 8.1 Pro with Media Center. Now the problem is when I press on any file with the right mouse button is normally open curtain menu, but when I press on any folder, right-click, the system crashes after a few seconds
    and back up.
    Best regards!

    Hi,
    Go Start>Control Panel>Administrative Tools>Event Viewer and scroll through the logs for System and Applications to see if anything shows up in red as Error or Warning.
    Meanwhile, going to HKEY_CLASSES_ROOT\Folder\ShellEx\ContextMenuHandlers
    in regedit.exe, backing up the whole ConxtentMenuHandlers folder, and then start deleting all of them one by one and continuously testing the right click.  Of course import the Context folder after you find it, test once again by right clicking
    to make sure you found the problem, and delete the file that caused the problem.
    Karen Hu
    TechNet Community Support

  • T410 Windows 7 Upgrade - from Win 7 Pro 32 to Win 7 Ultimate 64.

    I purchased a T410 with Win 7 Pro 32 and am looking for the option to upgrade it to Win 7 Ultimate 64.
    The shop in the country (Singapore) do not provide such option/customization.
    Called tech support in the country without getting much info (they said they only support hardware). 
    Tried Lenovo shop in the country and they will only help to upgrade to Pro 64 with a charge, however without any recovery media (OS and drivers).  I need Ultimate 64.
    Browsed Lenovo site and couldn't find anything relevant.
    Hope someone will give me the direction to upgrade from Win 7 Pro 32 to Win 7 Ultimate 64 (with all drivers).
    - Hong
    moderator edit: subject line adjusted for clarity

    Dear Yannick Plavonil,
    That discussion was started by me only on dell community and it was not resolved. 
    However if I upgrade can I revert back to Win 7, if something does not resolve or some of the devices
    connected to the motherboard do not work?
    Regards,
    Ravi

  • When upgrading from Abobe Acrobat Pro 9 to XI, is it possible to save Headers and Footers in documents?

    I support a law firm that users headers and footers in their documents.  They are upgrading from Adobe Acrobat Pro 9 to XI.  when they did an install on one PC, the headers and footers in a PDF did not show and had to be recreated.  Is there a way around that?  I's appreciate any input.
    Thanks!
    Ed

    This is a work around. Bring the pdf into Illustrator. Go to Select >Object>Text.  In the attributes panel, deselect Overprint. In the Transparency panel, select Knockout Group. In the Appearance panel, check to make sure the black is not overprinting by clicking on the Character entry. If not, try clicking "Clear Appearance" (here I got a little lost.
    Resave the pdf file. Your black text should now knock out. You may have to retrap, unless your RIP does that for you.
    Hope this helps. (I had to keep trying to get it to work, but I finally did.
    Greg Ledger
    www.macproductionartist.wordpress.com

  • Unable to find a Re-Seller willing to sell me an Upgrade from Acrobat 9-Pro to XI. Live in Puerto Rico. Cannot buy through the Adobe Website. Locally identified Re-Seller unable/unwilling to provide me with the advertised Upgrade. My Options are; please?

    Unable to find a Re-Seller willing to sell me an Upgrade from Acrobat 9-Pro to XI. Live in Puerto Rico. Cannot buy through the Adobe Website. Locally identified Re-Seller unable/unwilling to provide me with the advertised Upgrade. My Options are; please?

    Reason I had to chat with Customer Support is that I got the following message upon placing Upgrade Order.
    What Different Country? It's the US. The ONLY placed I've lived my entire life! Apparently some software changes were made to the site and the PR Territory fell in a no-man's land.

  • How can I upgrade from Final Cut Pro X 10.0.4  to 10.0.7

    I need to upgrade from Final Cut Pro X 10.0.4 to 10.0.7 but can not find how to do this. Can anybody help?
    Thanks.

         You might do some web searching on "FCPx  torrent ".  I would think that if you have a legitimate copy of FCPx there would be no legal/moral issue with pulling down a 10.0.7 version via bittorrent, but I'm not a lawyer. And of course there are other issues relating to such software but as Tom implies, you can't get an older version from Apple so you'll have to find somebody, somewhere with a 10.0.7 copy that you can install.

  • Can you upgrade from Final Cut Pro 3 to Final Cut Pro Sudio 2 with upgrade?

    Does anyone know if you can upgrade from Final Cut Pro 3 to Final Cut Pro Sudio 2 with $699 upgrade?
    I purchased Final Cut Pro 2 years back and then purchased the Final Cut Pro 3 upgrade. I have not used it in years, but now I want to upgrade to Final Cut Studio 2. Is this possible by just purchasing the upgrade?

    Apple's web page has the requirements:
    http://store.apple.com/AppleStore/WebObjects/BizCustom?qprm=78313&productLearnMo re=MA886Z/A
    The $699.00 upgrade version requires a valid serial number from a commercial version of Final Cut Studio, Production Suite, or Final Cut Pro 1, 2, 3, 4, or 5. Academic and not-for-resale versions are not eligible for this upgrade.

  • How do I upgrade from Final Cut Pro 4.0 to 4.5

    How do I upgrade from Final Cut Pro 4.0 to 4.5?
    Please Help
    Leo

    Hi
    I got sorted apparently I had a recipt for the orignal 4.5 upgrade and this prevented the software updater looking for Final Cut Pro 4.5
    solution: I opened Library and went to Receipts and found FinalCutProHD4.5.Pkg I deleted this then I went to software update and bingo problem solved?
    thanks anyway
    Leo

  • What are the benefits from upgrading from Acrobat 9 Pro Extended to Acrobat11 Pro?

    What are the benefits from upgrading from Acrobat 9 Pro Extended to Acrobat11 Pro?

    Acrobat is a program used by a wide variety of users for a even wider number of purposes. So if we simply gave you a feature list, that wouldn't be very helpful.
    Tell us how you use Acrobat, and what you do with it, and we can suggest improvements that were made in Acrobat X and XI Pro.

  • Upgrade from trial pages to licenced

    i have recently purchased pages from the app store,but im unable to upgrade from trial to licenced, i recieved email but no licence number can anybody tell me how to retrieve my licence number please.

    Mark is correct; apps from the Mac App Store do not have licenses codes. He's also correct that you will need to completely uninstall iWork:
    http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
    and then go to the Purchases section of the Mac App Store and download Pages again. That should then work.
    Regars.

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