Upgrade from W7 Home Professional to W7 Pro fails

Question

I have followed all of the suggested "methods" outlined on this site - but W7 upgrade continues to fail.
1)  Is there a way to get $$ back?
2)  Does Microsoft have someone that can look at the log files to say what is going wrong?  If so, where are the log files?

Answer 1

Windows 7 Anytime Upgrade fails:
If your get the following:  Error: Windows Anytime Upgrade was not successful
This issue can occur if Windows 7 SP1 has been downloaded by Windows Update but has not been installed yet.
See: http://support.microsoft.com/kb/2660811
=============== Other reasons and possible fixes ====================
Windows Anytime Upgrade Fails with error:
"anytime upgrade failed. Go online to resolve the issue"
http://support.microsoft.com/kb/2658652
A) If Anytime Upgrade fails: Run the Windows 7 Upgrade Advisor:
http://www.microsoft.com/windows/windows-7/upgrade-advisor.aspx
B) If Internet Explorer is not set as your default web browser,
you need make it so and then try the Anytime Upgrade.
One person's solution was either in unhooking the Internet,
or removing SP1 - or a combination of both. Then re-installing SP1
Save this method for a last resort.
C) Did you get a PIN number with the "Anytime Upgrade", if so enter the pin number here to get a product key:
https://windows.getmicrosoftkey.com/
Support for your product key:
https://windows.getmicrosoftkey.com/Home/Support
D) Shutdown and start your computer again.
1) Run the System Readyness tool - Method #2 (Download and run the tool: "Checksur.exe")
http://support.microsoft.com/kb/947821
(System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. The System Update Readiness Tool tries to resolve these inconsistencies.)
2) Disable any security software before attempting to upgrade
3) Disconnect any unneccesarry external devices.
E) If Anytime Upgrade still fails, disable User Account Control:
1. Go to User Accounts in Control Panel
2. Change User Account Control Settings
3. Pull the Slider down to lowest level possible
4. Reboot the computer
5. Try the "Anytime Upgrade" process again
To start the upgrade process:
Click Start/Search and enter the words:   Anytime upgrade
Next in the list of displayed results, click on 'Windows Anytime Upgrade'.
Then follow the anytime upgrade screen prompts.
Basically all you need to do is enter the Windows 7 upgrade product key.
Alternate Method:
Start/Control Panel/Small icons option (located in upper right)/Click on the 'Windows Anytime Upgrade' icon.
F) If it still continues to fail, then try the following 3 Methods:
Method #1
1) Run Chkdsk and see if it helps.
Click Start / Type: CMD, and right click on  'CMD' and select 'Run as Administrator'
At the Command Prompt, type: chkdsk  /f  /r
Restart your system, your computer's hard drive will be scanned for errors and attempts will be made to correct them.
2) Run Memory Diagnostics to check for issues with the system hardware. Type Memory in start search and hit Enter to open Open Memory Diagnostics Tool. Click Restart Now and Check Problems. Your computer will restart  & the diagnostic program will
start. Please note any reported errors.
Method #2
1. Click Start, enter: "msconfig" (without the quotes) in box, and then press the 'ENTER' key.
User Account Control permissions: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under 'Selective Startup', click to clear the 'Load Startup Items' check box.
4. Click the 'Services' tab, click to select the 'Hide All Microsoft Services check box', and then click Disable All.
5. Click 'OK'.
6. When you are prompted, click 'Restart'.
7. After the computer restarts, check whether the problem is resolved.
Method #3
If your key is invalid and you need to change the keys you may have to open regedit and deleting the ProductKey value in the following registry key first:
HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade
----------------  Anytime Upgrade may not work for all version of Windows  ---------------------
Note: Retail "Full" or "Upgrade" product keys will work when using the Anytime Upgrade feature.
The Anytime Upgrade "May"  not work (check with the computer manufacture's support team) for users who have OEM and or System Builders product Keys, this also applies to VL (Volume License), MSDN-Academic Alliance (MSDNAA)/ DreamSpark or Academic
product Keys which will not work / support the  Anytime Upgrade option. KMS users should consult with your administrator prior to attempting to perform an Anytime Upgrade.
J W Stuart: http://www.pagestart.com
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