Upgrade from windows 7 to windows 10 one error fix

hi,
recently renewed in Windows 10 and the OS would hang before login screen. wheel spin and nothing happens.
so turn it off and start you pc with fingerprint sensor it helps me.
now i'm using w10. p.s. sorry for my english grama.

Moving this discussion to the Creative Cloud Download & Install forum.
FranzX you should be able to upgrade from Windows 7 to Windows 8.1 without affecting your current installation.

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    708 15d0
    Agent  * Added update {4B9F6CAB-3750-47A4-9944-57EEA40AC186}.102 to search result
    2015-02-19 11:54:56:451
    708 15d0
    Agent  * Added update {0CB1B9B6-7C8B-4D2F-92D3-F6C65375E09A}.200 to search result
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    708 15d0
    Agent  * Added update {7070A079-C202-4D3B-8359-F5E9662682EA}.201 to search result
    2015-02-19 11:54:56:451
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    Agent  * Added update {AEA37390-ADFF-47F6-9383-C01E45E0878B}.200 to search result
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    708 15d0
    Agent  * Added update {4C86671F-DE10-430C-9F7D-F8677D3E28C7}.201 to search result
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    708 15d0
    Agent  * Added update {E46BBBA1-D5EF-49A4-82B3-35F0082C778C}.200 to search result
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    708 15d0
    Agent  * Added update {BD64895D-728D-435C-A608-04ADF7F5FD09}.200 to search result
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    Agent  * Added update {23A13D79-814D-4289-96F6-1A7F528A96EF}.200 to search result
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    Agent  * Added update {70156CA0-8697-472B-B03D-C71559BAA4AA}.200 to search result
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    708 1684
    AU #########
    2015-02-19 11:54:56:466
    708 1684
    AU ##  END  ##  AU: Search for updates  [CallId = {2CBC89B5-ECA8-4F41-975B-BA32A343E1B3} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
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    708 1684
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