Upgrade LCD List

When I attempt to scan to a PC, I receive a dialog on said PC that says:
Upgrade LCD list
LCD List needs to be upgraded.
Hitting the OK button brings up a "Scan To...Setup (Front Panel List) dialog. It tells me that I can add Scan Shortcuts to the front panel list. Interestingly enough, i don't see any of the items in the 'Front panel list (Scan To button)' area actually on my lcd display. Selecting 'Update the Device' just closes the dialog, and nothing happens. What gives? The 'Manage Scan Shortcuts' doesn't help either: it doesn't do anything at all.
This question was solved.
View Solution.

Hi,
Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START them:
1)HP CUE Device Discovery
2)hpqcsx08
3)PML driver
4)Net Driver HPZ12
One or more entries may not be listed. Now open C:/Program Files/HP/Digital Imaging/bin and double click the file hpqtra08.exe. This will run HP Digital Imaging Monitor which will be visible in the system tray.
After one minute, turn OFF the printer and unplug the power cable. Wait for 2 min. Reconnect the power cable and turn ON the printer. Wait till the printer is completely turned ON and do not press any buttons. You might get message saying "Updating Device".
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • LCD list needs to be upgraded.

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    Hi,
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    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • LCD list need to be upgraded.

    It does not scan and a window opens saying that LCD list needs to be updated. What is that?

    Hi,
    Scanning from the front panel is not supportes for Chrome OS, a such require an HP software which does not exists for Chrome OS as this is a cloud based OS.
    You may get basic scan functionality using the printer's EWS page.
    From the printer click the setup (wrench) button and select Network, then select Network Configuration and locate the listed IP address for the printer.
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    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HOW DO I UPDATE lcd LIST

    how do i update LCD list
    This question was solved.
    View Solution.

    I believe this is what you are looking for to resolve your issue:
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=ie&lang=en&docname=c01929979&product=379...
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

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    Hi Brian371,
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    Although I work for HP, my posts and replies are my own opinion and not those of HP.

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    Try Restart and reset
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