Upgrade media smart

I have a pavilion dv 7- 1261 wm and Im trying to see a blueray movie, in the screen apperar a messeges " do you want to check for an update"? I mark "yes" and the movie dont start, Imark "no" and neither start. I unistall media smart palyer dvd to download it again and now I dont know how.

Hi,
Your machine should has Power DVD which can play BD's:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01711828&tmp_task=prodinfoCategory&cc=us&dlc=en...
If not, please try newer version:
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59999.exe
Regards.
BH
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HP Media Smart not recognizing Digital Antenna after upgrading to Windows 7

HP Pavilion dv6t-1200 CTO Entertainment Notebook PC
I recently upgraded to Windows 7 from Vista and ever since I cannot seem to have HP Mediasmart recognize the digital formats for signal input. It only shows analog cable and analog antenna.
I also seem to have lost the all-in-one navigation tools from where I can choose if I need tv or dvd, etc.
I tried upgrading the driver for the tuner as recommended by HP Assistant but it does not seem to work. I also tried upgrades from the following page recommended by HP for my system:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&lang=en&product=3945150
I used to get more channels with HP Media Smart than with Windows Media Center. Btw, Windows Media Smart works just as fine after the upgrade.
Please help. Thanks.

Here is a copy of my reply to this problem in another post.
This may be of no help but here goes. I am not a real computer person. Anyway I had the same problem and also lost the digital part of my tuner when I downloaded the W7 mediasmart live TV. After a lot of attempts to fix stuff I uninstalled Mediasmart live TV. It worked. Next I downloaded the W7 live TV. Installed but could not find it. Desperate I restored the Vista version from the partition. Could not find that either. Next I did a search (start menu) for mediasmart live tv. One thing was found which I clicked on. It appears another install took place.
Now Live TV works and I get full screen. Also my tuner went back to analog antenna/cable and digital antenna/cable (QAM). I really have no explaination for this but I'm back with W7. Can't find a version number but it's 71 mb in size at
c:\program files (x86)\Hewlett-Packard\media\live tv"
Dumb luck
So that's what happened. I think the uninstall had something to do with solving the problem. Why I could not find the W7 download is beyond me. I was at a point where I didn't think I could make it worse so I thought I'd try anything. No TV problems with Windows Media Center during any of this.

Media Smart touch (tx1005au) function not working after upgrading to windows 7

I have successfully upgarded my tx1005au vista OS to Windows 7. It seems others things are allright but when i tried to use Media Smart fingure touch to rotate pictures it didnt work however my fingure touch was fine for opeing and closing functions.
Please suggest me a solution.
Thanks in advance.

For Treble&Bass functionality on HDX16 and HDX18 install the Tone Control driver SP45617.exe
For Touch buttons install QuickLaunch driver SP45058.exe
Before installing Tone Control you need to have the IDT audio driver for HDX16/HDX18 installed - SP45011.exe
Message Edited by ArtAppreciator on 10-23-2009 11:57 PM
Although I am an HP employee, I am speaking for myself and not for HP

Hp dv7-1245dx media smart button dont work

hi, i have a hp pavilion dv7-1245dx, i format de drive c and install the windows vista 64 in spanish because im in argentina, but before search and install all drivers,my media smart quik lunch button dont't work, I intall all drivers from the hp web, then the media smart button work bad because y install the dvd play and when I push the buttom sound like i push 2 twise and open the dvd play no the mediasmart menu, then i unistall the dvd play, the media samart work good from the computer icon but to the button dont work, sound like two twise again but dont open nothing, y don't know what to do? I unistall and install again all quik lunch buttons and finger print drivers.help me plase, and another thin. when i format i lost the webcam software i would like someone help me to recober it .
thanks
PD: sorry for the write erros I from argentina I dont speek english very well.
Message Edited by nachodv7-1245dx on 07-25-2009 10:44 AM

I have the exact same problem. I noticed this started after some windows update just prior to upgrading to Windows 7. And then it got worse after the upgrade.
I'm having to go into the task manager and end the smartmenu.exe application just to stop the nagging volume bar across the middle of the screen and just to use the computer, but the Volume still jumps around rapidly.
Please, HP read this and help.
Robert S. Rodriguez Jr.
Robert S. Rodriguez Jr.

How to install HP Media Smart in Windows 8.1?

Hello,
I just upgraded my Hp Omni 100 Pc from windows 7 Home Basic to Windows 8.1 and Now I'm not able to install HP Media Smart in Windows 8 Pc.I tried installing but it says that it has a compatibility issue and now I'm not able to use my webcam and Music/Video/Photos.Please I want it back.Please Help me
Regards,
Naeem Ansari

Please try troubleshooting in windows 8.1 , under the control panel , type troubleshooting in the search bar , this will open a new window showing the troubleshooting option , try the first one click on program
this will show you the next tab
and then it will detect the compatibility issue , if its not able to list the program or software you are desiring ,
then simply uninstall the software first from your system , and then right click on the software
click on compatiblity troubleshooting and run the program , follow the screen instruction .
if still have problem , fell free to write ous again , we will respond as soon as possible.

How to down the media smart package for lap top

Hi, Well were to begin I bought my second Hp computer in the USA as my daughter live there, I just recently decided to reboot but that turned into a nightmare it did not work either way from recovery or from the disc’s you supplied.
So I installed some new software Windows 7 Ultimate service pack 1.
You supplied Windows Vista home Premium S o where I can get it from?
It includes Video, Music, TV and Web Cam.
P1 also an upgrade to Windows 7 Home Premium Upgrade Media.
My Computer is HP Pavilion DV7 1245DX I would now like to put some of the software that was on the computer when I bought it HP Media Smart is the software I have looked
for but without success so I hope you can direct me t
Hope you can help me to solve this problem.
Regards Albert Crabtree

Hello again albertrn2000.
You should run the diagnostics on your hard drive and memory. This document has instructions for testing the memory. This document covers testing the hard drive.
Make sure to post the results of both.
Have a wonderful afternoon!
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Click the "Accept as Solution" button if I resolve your issue.

Media smart software download

Hi, Well were to begin I bought my second Hp computer in the USA as my daughter live there, I just recently decided to reboot but that turned into a nightmare it did not work either way from recovery or from the disc’s you supplied.
So I installed some new software Windows 7 Ultimate service pack 1.
You supplied Windows Vista home Premium S o where I can get it from?
It includes Video, Music, TV and Web Cam.
P1 also an upgrade to Windows 7 Home Premium Upgrade Media.
My Computer is HP Pavilion DV7 1245DX I would now like to put some of the software that was on the computer when I bought it HP Media Smart is the software I have looked
for but without success so I hope you can direct me t
Hope you can help me to solve this problem.
Regards Albert Crabtree
This question was solved.
View Solution.

Hello Albertrn2000,
I understand you are looking for the media software since you have upgraded from vista to windows 7, is that correct? I will be more than happy to assist you.
Here is the link that includes the driver and software. When you open the link go down to the Software-Multimedia section, and it all should be there.
Hope this is what you are looking for.
Please respond back at your earliest convenience.
Thanks
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How do I move my photos out of Media Smart to another file

Hi, I've recently uploaded my photos on different days, from my camera to my HP Paviliion Entertainment PC using the HP Media Smart upload& edit photos function. But now I want to put all those photos together in one file in 'My Pictures'. I also want to take some of those photos and send to a memory stick.
But... I cannot find any option to select All, cut, move or copy my photos to do the above!
Can anyone help please...
Cheers Fav1961

To the first poster: Tell us then. Don't keep us in suspense.

Media smart DVD stopped playing blue rays and no longer responds

I have a DV5z-1200 cto, os win7. i watch a lot of blue rays on it. i just purchased the new tron bluray and half way thru it froze. i tried to shut the machine off but it wouldnt respond. i was able to get into set up and noticed i had a new update (4.something). so i did it and now i get nothing. the drive just keeps rereading the same spot. i have uninstalled the update and when this happened Mediasmart stopped working all together. i reinstalled all the older versions but i couldn't find my original version 3.8 or something like that. i could then get a blu ray to start but now the message about you need to contact your firmware provider on the disk keeps popping up and the disks no longer play. can some one please help.

Uninstall your present Media Smart with Revo Uninstaller, use the trial.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
Restart and install CCleanr and run it's registry cleaner and repeat until it finds nothing. When it finds nothing restart the machine. It will give the option to save a back up of the registry files you are about to delete, save these all as a precaution and note where they have been saved.
Personally I have never had to reinstall the files, but I like to save them anyway, and when you are satisfied that everything is fine, then you may delete them.
http://www.filehippo.com/download_ccleaner/
Here is the Media Smart DVD file. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-87326-1&lc=en&dlc=en&cc=us&...
Save this to the desk top and right click to go to properties, and in the "Generals" tab it should read Size: 55,380,920 bytes and Size on disk: 55,382,016 bytes. If this is incorrect then you must disable Webroot Internet and try again.
If it is correct down load 7-Zip and right click to "extract files" open that folder and find the "src' file. Open that and look for "Setup" the sixth one from the bottom. Click on that to install.
http://www.7-zip.org/download.html (the one at the top of the list, type exe for 32 bit W7)
Before following this procedure for installation, make sure that you have disconnected from the internet and that your Webroot security is totally disabled. Remember to restart your machine after installing Media Smart and when it says "Press Play to Play" do not do this, it should load by it self.
This is a slightly older version, but I have tested with Tron and Harry Potter with ATI graphics and I know it works. The most recent on your support page is having a problem with some of the ATI graphics cards.
This procedure was discovered by another member on the forum, DavidPK, and so far has been the most successful. I am also hoping that disabling WebRoot will solve the problem here.

Windows 7 Home Premium Upgrade Media 32-bit DVD Unreadable!!

Referring to the upgrade kit that I have bought few years ago, the Windows 7 Home Premium Upgrade Media DVD is Unreadable, since I need a clean installation on my laptop.
Part No. 586198-371
Product Key: WY879-X3BFB-FC2TF-G7PHH-7PQBD
I was referred by Microsoft support tech to the OEM (which is you) eventhough they provided me with a link to their software recovery.
However, it seems that my Product Key was invalid, and I was unable to download the copy of windows provided by the link.
The Message Displayed:
Unsupported Product
The product key you entered appears to be for software that was pre-installed on a device. Please contact the device manufacturer for software recovery options.
So, Please help me to solve this problem asap, as I urgently needed to use it.
Thank You
From: Furious User

jiyilee5000
First, I would remove the key from your post as if it is usable, someone can now steal it.
Since this is a volunteer only forum, you are better off contacting HP Support directly for help with a usable key.
Here is a link to various contact numbers depending on what country you are in.
Hope it helps.

My HP MEDIA SMART missing the "MEDIA SMART DVD" option.

I've been having trouble with my cd/dvd drive not reading disks. I notice that HP Media Smart is missing "Media Smart DVD" option.
How do I fix?

MrManFan,
Do you get the same error message using a non-copied commerical DVD or commerical CD?
Look over the tips under this post and see if they help are useful.
What model HP PC are you using?
Go into Device Manager and find the optical drive. What model is it?
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Media smart tv stopped working properly

I get this error message :media smart tv stopped working properly. Cant find the software, can anyone help.?

I'm not even sure if I am to use the YouCam or media smart software. This is confusing, it worked the first time I used it then you cam wanted to update system andf now it says I have no webcam....it's built in.
I have a pavilion dv7

Since a sys recovery my hp dv6-2111tx wont recognize digital transmissions in media smart

first-the mouse stopped working. before warranty could be accessed, i had to perform a system recovery.
mouse didnt come good. and hp media smart stopped recognizing digital reception. only analogue was present.
mouse was fixed under warranty. (motherboard needed replacing). still the digi trans issue was present.
made numerous requests to hp. they say my warranty is expired. i give them my ext. number and get a different response each time. (not the issue here).
the latest response is that I'm not under warranty. they won't help. (again, not the issue).
i just want to watch TV on my laptop. it was one of the reasons i chose this model.
(i have since found out that it is an american model).
i have been struggling for close to 6 months. i have made no progress.
can anyone help?....

Hi Greg,
The product key on your COA label will only work for the version your notebook shipped with - ie Windows 7 Home Premium - but with the correct Image, it may be the best option considering the problem with reading the recovery media
The image file for Windows 7 Home Premium 64bit can be downloaded from the link below - the source is Digital River.
Windows 7 Home Premium SP1 64bit.
Also, you'll probably need to use the 'Phone Method' detailed in the link below to complete activation after installing the OS.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Regards,
DP-K
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HP Media smart won't stay open

I'm trying to upload video using HP Media Smart. When I click on the HP media smart icon the program opens and stays open for about two seconds and then closes itself. Several months ago I used it and it worked just fine. How can I get it to function properly now?
--thanks, Andrea

Hi adens26,
Welcome to the HP Forums!
I understand that you are not able to use the HP Media Smart software on your computer, and I would be happy to guide you towards a resolution! To begin, I will need to ask you a few questions:
What is the Product and Model Number of your desktop computer?
What version of Windows do you have installed on your computer?
Have you installed any new software or hardware recently to your desktop?
Has your computer completed all of its important Windows Updates?
Please re-post with the necessary information, and I look forward to your reply!
Cheers
MechPilot
I work on behalf of HP
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Copy pictures from HP media Smart photo to computer

Hi,
How do I copy pictures from HP media Smart photo to my computer? I've tried right clicking and dragging. I don't normally use the MediaSmart Program and I'm not sure how I ended up with my pictures there....
Thanks for any help you can give me!
Sincerely,
KLG

Kgro, welcome to the forum.
Here is a guide that may help you solve your problem. Watch the videos to see what they have to say.
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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Upgrade media smart

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