Upgrade NI-PAL or missing something else?

I cant seem to find information on NI-PAL anywhere. No downloads, no information page, nothing.
I have been tasked with getting an acquisition computer working which does not have a documented configuration. This system was working last week but the o/s was reloaded. The person who originally set it up no longer works for the company nor can he remember the exact component we are missing.
We are using a MXI 4 (used to be a 3) with several PXI-5112 cards. The cards seem to be installed fine. We are using Nidaq 6.9.3 and Niscope 2.1.4. I installed PXI Platform services that came with the MXI4 as well as IVI 3.2.
Our software is having a problem with the digitizer cards. MAX reports they are working properly and they appear working on the test panel but our software returns the Niscope error code for "Maximum time exceeded before operation completed". This software was working last week on the same NI setup.
Before the system crash however I took a dump of MAX's System Information window. I have matched it with this new setup except for the version of NI-PAL. The version that was on the previously working setup was 2.30. The version I have installed is 1..5.6f0. I dont know which package it came with, nor can I find an updated installer.
Can someone offer any advice as to what I may be missing or where to download NI-PAL? I have attached the MAX System Information screen cap. Thanks 
Attachments:
newconfig.png ‏10 KB

Hello Mark,
Thank you for using NI forums.  NI-PAL is an underlying driver and is not something that can be downloaded directly.  You can think of it as the translator from your driver (DAQ or Scope) to your computer.  One way to upgrade it would be to upgrade your DAQ and Scope drivers, which is what I was going to recommend anyways.  Here is the link to the driver download page.  Search for Scope or DAQ in order to find an updated driver of the one you already have.  Be sure to take a look at the readme though to make sure that it is compatible with your device.  Please let me know if you have any additional questions.
Regards,

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    I was really happy about not having to transcode in PP like I used to have to do in FCP 7.  That was until I realized how the audio worked, and for the latest scene of this documentary  had to go through every clip/camera download to figure out how the audio had to be set-up before I could start editing.  Transcoding a big job used to take me a day.  Configuring the audio in PP for this one scene took two. 
    I would be the happiest person on the planet to find out that I've been wasting my time and that there is a simple solution for all of this.  Hope someone can point me in the right direction and thanks for any help!

    I'm not suggesting any of this as a model, and your needs are different than mine.
    1) Go to Preferences -> Audio.  Under "Default Audio Tracks", Set "Mono Media: Mono".  Set "Stereo Media: Mono"  (Choices from the pull-down for both are Use File, Mono, Stereo, 5.1, Adaptive)
    You can change these, but I don't. I am using both mono and stereo tracks. I set up a custom sequence with the particular combination of stereo and mono tracks I want.
    2) Set audio for clips by selecting all clips and going to Modify Clip -> Audio Channels Tab.  Under "Number of Audio Tracks" there should be a "1".  Under Channel Format it should read "Stereo".
    I am not sending the audio to anyone else to edit further. I am doing a final stereo mix. If camera one is set up to record 2 mikes as a stereo track, then I leave that unchanged and put it onto a stereo track. If camera two is set up to record one mike onto channel 1 as ambient sound and channel 2 is a mono feed from a sound board, then I modify those clips as Preset Mono, 2 audio tracks, Channel format Mono, and that puts the left source channel (or whichever I choose) onto Audio track 1, channel 1 (of one), and right source channel onto audio track 2, channel 1.
    4) Delete all the existing audio tracks in the sequence and replace them all with mono tracks, so all tracks in the sequence are mono.
    I modify the tracks while creating the sequence, and ultimately use a custom sequence.
    Under my Effects Controls panel there is only Channel Volume, and nowhere to adjust the pan.
    I'm using the mixer, not the effects control panel.

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