Upgrade OS to 10.9.1 leads to loss of internet connection
Last week I downloaded OS10.9.1 onto my iMac. Before the download I used the iMac with use of airport wireless. I also used the same wireless service for my MacBook, iPad and iPhone 3 GS. After completing the OS10.9.1 download, when the iMac was on the internet (using airport wireless), my wireless internet service WAS NOT available for my other Mac products. The other iMac products showed they were receiving a wireless signal, however no internet service was available through Safari and I was unable to connect to iTunes. However once I turned off the iMac, the wireless internet became available for the other Mac products. Once I turned the iMac back on, the wireless service again WAS NOT available for the other Mac products. I read through other discussions, however none seemed to match my situation. Any suggestions to correct the situation? Thanks ahead do time!
Check if Internet Sharing as been enabled with the update, if so turn it off.
This shows how to turn it on, just disable it to turn it off.
http://support.apple.com/kb/PH13855
Similar Messages
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Loss of internet connectivity after upgrading to windows 8.1
Hi, After upgrading to windows 8.1 from windows 8 i am experiencing major problems , loss of internet connectivity for no reason both I.E. and G/CHROME are now taking an age to open there are no virus issues as far as i can see.
I have uninstalled and re-installed windows 8.1 about four times over the past 9 months or so and the same thing happens after all the updates are in it runs like a dream for say 6weeks or so then i get the same faults as described above then i uninstall/ re-install ok for 6 weeks .
I would apprieate any help or advice thanksHi @BMATH
Thank you your query.
I understand that after updating to Windows 8.1 about every 6 weeks you loose wireless connectivity for no reason and the web pages are very slow to open. If you uninstall and reinstall Windows 8.1 it works fine again for about the same amount of time. You have done this about 4 times with the same result each time.
Do you know if there is any changes at that time , perhaps an update?
You stated you do not believe you have any viruses. Just to be sure here are two links that will help confirm that.
Microsoft Malicious Software Removal Tool
Microsoft Safety Scanner
After updating to Windows 8.1 have you checked for Windows updates?
Have you ran HP Support Assistant ?
Here is a link to Troubleshooting Wireless Network and Internet (Windows 8) that may also help.
If the issue should remain please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
Loss of Internet connection after software upgrade
After carrying out a software upgrade last weekend which included iTunes 10.4.1, Remote Desktop 3.5.1 I'm finding that my internet connection stalls and the iMac hangs after unspecified periods of time. Sometimes I can carryout a restart, other times I require a hard reset to get the iMac running again.
All will be fine and then once again Internet will stop working and eventually the iMac will hang again.
I've tried a number of actions to see what's going on, there are no processes hung or taking up huge ammounts of CPU. If I try to refresh the IP address of the Ethernet connection from the router this is possible, but you still can't browse to a page.
I've also tried deleting some of the .plist info from the System Prefs area and having Lion re-build them but that hasn't worked either.
My next thought was a complete re-build of Lion from scratch, but before I start down that road, has anyone any other ideas?
System specs are;
iMac 2.8GHz C2Duo
4GB Ram
Running Lion 10.7.1
Many thanks,
Stuart.Hi Larry,
If you go to Control Panel -> Network Connections (For Vista and Windows 7: Network and Sharing Center) -> Double click on your Network Adaptor (Vista and 7: Top left hand corner of the Network and Sharing Center, click on 'Change Adaptor Settings' and double click on your adaptor. Click Properties and scroll down to 'Internet Protocol Version 4 (TCP /IPv4), click Properties and make sure that 'Obtain an IP Address automatically' and Obtain DNS server address automatically' are ticked. Click Ok, then OK, then finally close. Check to see if you have connectivity. If you don't, go to start, in Run (Or in the search bar) type 'cmd'. Once Command Prompt opens, type 'ipconfig /flushdns'. Close Command Prompt and check again. If you still don't have Internet connectivity, go to Internet explorer and click Tools -> Internet Options (If you have Internet Explorer 7 or 8, press Alt before looking for tools. This will make the bar appear). Go to the Connections Tab and click on 'Lan Settings'. Make sure that you do not have 'Use a proxy server for your LAN' ticked. Also make sure that you have 'Automatically Detect Settings' ticked. Once you have done this, click Ok, Apply and Ok and check again for connectivity. If this didn't resolve your problem please post back
Sorry for the long answer
Cheers
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution. -
I upgraded to ios7 and now it says I have no internet connection.
I upgraded to ios 7 and it says it was successful. Problem is, anytime I try to connect to an app, check my email, etc., it is saying I have no internet connection. It will connect to wifi, but it still says I have no internet connection. I can't open anything. Can't sign into app store or any other app. Won't work connected to wifi or LTE. Very aggravated right now. Have rebooted phone, reset network settings. Nothing is working. Messages won't connect to iMessage. My phone is basically worthless right now. Anyone else having this problem? How do I fix it? Getting frustrated.
I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?
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WiFi self assigned IP and no internet connection after OS & iTunes upgrade
I have two likely related issues that started as a direct result of upgrading to OS X 10.8.5 and/or iTunes 11:
Starting tonight, after upgrading my OS and iTunes I am no longer able to use Home Sharing between my iMac and Apple TV. Apple TV is logged in to my network and Home Sharing is on, on both devices (signed in to the same account), but Apple TV says Home Sharing is not connecting to my iMac. My iPhone 5 is also not showing a Home Sharing connection.
I've restarted both my iMac and Apple TV several times. Logged in and out several times. Turned Home Sharing off/on several times, power cycled and reset my network modem once.
While trouble shooting my Home Sharing connection I noticed that under my Network settings, Wi-Fi is yellow instead of green and reads "Self-Assigned IP... Wi-Fi has the self-assigned IP address xxx.xxx.xxx.xx and will not be able to connect to the Internet.".
When I go back to Apple TV I've found that althought it's connectted to my iMac through WiFi and I can see my purchased movies I can't view them becasue there is no connection to the iTunes Store (no internet coinnection through WiFi). But my actual network connection on my iMac is just fine.
So it seems that my new OS or iTunes upgrade has caused my WiFi to no longer allow an internet connection across teh wireless network.
Can anybody here tell me why that would happen and how can I fix it?
Any help is greatly appreciated,
DavidBack up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Just upgraded to Lion an am discovering that I cannot send email photos from within iPhoto. Error message says bad Internet connection or server not working, when that's not the case. Never happened in Snow Leopard! Help!!!
what email service - Yahoo mail have been acting up lately
you can try setting Mail as your email client - it resolves this pfoblem for some people
LN -
Hi
I am experiencing wireless connection problem on 4s after ios 8.1 upgrade. The wireless icon appears showing that it's connected but webpages do not load. I have checked my internet connection with other devices and seems to be alright. what to do?
I have tried reseting the network settings and forgetting my wireless connection and re-connecting to it. I even backed up my phone on itunes and restored it, factory reseted it. Nothing seems to work.
Also after my upgrade to ios 8.1 my personal hotspot option under cellular data has disappeared.
Would you please help me out? I would really appreciate it.Hi..
Restart your router then restart the iPhone to test.
If that doesn't help, try this support article > iOS: Troubleshooting Wi-Fi networks and connections -
HT5569 Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S
Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S
No, it is not a known issue. It is a known non-issue. Try resetting your IMAP login ID and password. Both the incoming and outgoing. If that fails delete the account reboot the phone, and add it back.
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After upgrading to Lion my internet connection doesn't work
Hey folks,
MacPro 2010, wired connection through Verizon FiOS, upgraded to Lion (via App Store) back in July, but now my wife says she can't get on the Interent
on her account, even though all connections are good, she has an IP, subnet, DNS are good, the ethernet settings say she is connected, but using Chrome (13.0.782.122) or Safari, just hangs on browser launch. No URL will resolve no matter what site I enter. But when I log out of her account and into mine I can connect using the same Chrome browser just fine.
The only thing I can come up with is Chrome has had issues for quite some time on Snow Leopard and Lion when trying to update. About Chrome will display there is a new version and hitting the Install button will result in a "Update Server not available Error Code: 12". Any workaround by the Chrome Blog was not helpful, and uninstalling and reinstalling the program would sometimes work. But every so often when I would manually check About Chrome it would mysteriously be updated all by itself, and I was fine. Eventually though, every so often I would check and it would say there's a new version and I would get the infamous error. I could never seem to update the program myself. I would have to wait until it did it on its own?
I don't know if fooling around with Chrome's insides (using AppTrap to get rid of Chrome, manually deleting Preferences.js files, etc) corrupted something on my wifes account, which is a limited account and had some Parental Controls enabled - although she had Allow Unrestricted Access to Internet Sites checked off. I DID, however, have the Apps section restricted at some level, and I believe certain Chrome features were blocked ( like google updater), because while logged into her account, chrome would pop up: "you don't have access to GoogleUpdater...etc" and another one named "xml or xmd" something or other, I can't remember exactly so I apologize. But while troubleshooting the no internet issue, I hit "Always Allow" for both messages, put in my password and she still couldn't get on the web, even when I turned off Parental Controls altogether. I couldn't even do a Software Update, it would just not move.
I even opened a Terminal window and Pinged www.google.com and was receiving replys at a steady rate, so I don't know what else to try. Safari is also exhibiting this same behavior, so I'm thinking its a common issue with both browsers since both use Webkit? I could be wrong obviously...
I'm at a loss as to what it could be or what to test out. Any help would be welcomed.
PhilipI had this problem on SL and on Lion as well, and it occures for WiFi and Ethernet connections.
In fact the internet connection was not broken as I could ping the destination usin the IP (not DNS name).
In this case the problem was related to mDNSResponder task which handles all dns queries.
It was the most frequent problem in my day to day work with SL and now Lion. It was never fixed by any patch from Apple. I tried almost all voodoo including fresh install, all possible config changes - no solution.
The only version with no problems related to network was 10.5.8. All the other versions had issues of different kind (WiFi instability (lost signal), DNS problems (for wireless and wired connection) sometimes associated with machine sleep and wake up and sometimes with no reason.
QUESTION: Is your problem independent of the access point / router you connect to.
I must say networking was (and still is) the weakest part, besides the other OS X weaknesses I experienced during 4 years of OS X usage.
No problems in the same network with Linux or Windows beeing ran natively on my iMac So hardware is OK.
Software is of poor quality. Not much more to say in this matter.
I found a very interesting article dated 1996 about programming which I think is still valid.
Link to the article: http://www.fastcompany.com/magazine/06/writestuff.html
Below the fragment (with some connection to Apple)
Software is everything. It also s***s.
"It's like pre-Sumerian civilization," says Brad Cox, who wrote the software for Steve Jobs NeXT computer and is a professor at George Mason University. "The way we build software is in the hunter-gatherer stage." -
I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connection is fine Safari works and I can access all sites. I have an iPad 2. Any help on this will be greatly appreciate. iPad 2, iOS 8.3
This is an ongoing problem as you will see by searching the forum.
Out of curiosity, do you have 2 step verification enabled? It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing. -
HELP ! HELP ! HELP ! "An error has occurred while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." appears while attempting to upgrade or install BlackBerry Device Software. upgrading my Z10 OS to 10.3 on both (link & web). but facing same problem again and again. plz help. internet speed is 1mbps and working fine.
I suggest you try the very clean and very forceful AutoLoader method:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
WiFi Internet connectivity problems after upgrade to 10.8.4
After upgrading to MacOS 10.8.4 I am facing regular interruptions to my WiFi internet connectivity. Periodically the internet connectivity is lost and the only way to fix the problem is to turn WiFi off and on again. This happens frequently when I am downloading files at using big bandwidth (more than 1.5-2 MB/s). If I use assist me on the Network preferences tab, it displays an ISP error when the connectivity is down, however I am certain that I do nota have any kind of ISP or router issue since at the same time I have WiFi internet connectivity from my iPad mini, iPhone 4S and Samsung Galaxy S3. Therefore it should be a 10.8.4 issue
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4) -
Problems with your internet connection after upgrading to iOS 7.1.2
After upgrading to iOS 7.1.2 on my iPad Retina display does not connect to the internet more. Recognizes the Wi-Fi network but can not connect to the internet. The same thing happened to my wife's iPhone 5s, while my had no problems ...
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Aperture 3 keeps crashing on me, consistently. More frequently after using Burn tool or skin smoothing - and even more often when I feather. What can I do? I already upgraded my RAM. I'm at a loss!
4) When my computer crashes, once it starts again, it says "repairing" ... but I am not familiar with reparing permissions -- can you explain how I might do that?
If you are running OS X Lion, then you can restart your computer and then press and hold the 'Option' key immediately after you hear the start up 'gong' (usually heard when grey screen shows as it restarts).
You should see at least two Disks to choose from. Choose 'Recovery Disk' and wait for it to load, then choose 'Disk Utility' option in the Utilities dialog.
Once Disk Utility loads, do the following:
1 - In the left hand pane, choose your system partition (usually called either 'Macintosh HD' or 'Macintosh SSD'). Note - don't choose the actual hard drive listed above the partition when using Disk Utility in OS X Lion as this doesn't offer options for repairing due to it including the Recovery Disk you have loaded in memory.
2 - Click the 'First Aid' tab
3 - Click the 'Repair Disk Permissions' button in lower portion of main pane and allow to complete. Ideally, you will get a final message in main pane saying Disk Permissions are repaired.
4 - At lower right of same pane, click the 'Repair Disk' button and allow to complete. Ideally, you will get a final message indicating that Disk Repair is completed and all appears to be good.
5 - Quit Disk Utility > Close Utilities dialog window > Click 'Restart' button (confirm as needed).
You should boot straight into the system partition when complete.
Note - any red text in the main pane text while running the repairs will be issues and you will need to follow the advice given or post back.
If you are running Snow Leopard; then (as David mentions) boot from your first OS X reinstall disc and run the Disk Utility the same way; except you select the actual hard drive listed at top of left pane (not the partition below it). This is because Snow Leopard does not use a 'Recovery Disk' partition and repairs can be run on the HD or SSD itself.
Hope that helps. -
Apple programs will not recognize Internet connection after Tiger upgrade
In January, I posted the question below. I wanted to update it, but this site has archived it and will not allow responses. In the hope that I may help someone else, I am repeating my question, now that I have the answer.
===============================================
ORIGINAL PROBLEM
Last week, I upgraded from 10.3.9 to Tiger. Ever since then, I have had trouble using Apple's programs that require internet usage: Safari, iTunes, Software Update, etc. All of these programs think I am not connected to the Internet. But I am; I can use Netscape, Internet Explorer, and other non-Apple programs on the web.
Furthermore, it's not consistent. Sometimes Safari will recognize the connection. I'll be using Safari, looking up websites, when suddenly it will quit connecting, giving me the message, "Cannot connect to the server," no matter what server it is, even apple.com (so I have to use Netscape to access my .Mac and this Support screen).
How can I resolve this?
==============================================
The problem was that my Earthlink Access software was setting a proxy on my connection. Netscape & Firefox worked because they ignore any proxies; the Apple programs (plus Shiira and Internet Explorer) didn't connect because they use the proxies.
Why did it sometimes work? Well, if I first used Safari to go to a secure website of my bank, somehow that opened up the connection and then I could continue to use the Internet and Internet based programs like iTunes and widgets. However, if I tried to use an Internet-based program before going to the secure site, then it wouldn't work.
After months of phone calls and e-mails and sending data packets and all such stuff with Apple Care, they finally stumbled upon this answer: Uncheck the proxy box. And that did it. At first I had to uncheck it every time I started up the computer, but now it stays unchecked and I can use my Apple programs with no trouble.
I just wanted to share this with you in case you also had trouble with Internet connections after upgrading to Tiger, because I did see several other people had this same trouble.
Movable flat-screen iMac G4 Mac OS X (10.4.6) 1.25Ghz processor, 256 MB memory (DDR SDRAM)For the record, could you state each Proxy box you ended up unchecking please? I'll attempt to submit a user tip with credit to you for finding this solution.
Maybe you are looking for
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Hi, please let us know what you use the most. please give a description for each tool. thanks you very much. i hope i/you can find a lot new tools that i/you can use in the future I'm using: 1. firefox (browser) 2. irssi (irc chat client) 3. gajim (j