Upgrade Prime Infrastructure v1.2.1.012 to v1.3.0.20

Hi,
is there any patch for upgrade from v1.2.1.012 to v1.3.0.20?
Or I can install upgrade directly?
St.

But there is:
IMPORTANT: You MUST patch your existing system prior to using this upgrade installer. See appropriate patches under Prime Infrastructure Patches.
And in the table:
f your existing system is...
Download this point patch file
Cisco Prime Network Control System 1.1.0 (1.1.0.58)
ncs_patch-1.1.0.58-upgrade-12.tar.gz
Cisco Prime Network Control System 1.1.1 (1.1.1.24)
ncs_patch-1.1.1.24-upgrade-12.tar.gz
Prime Infrastructure 1.2 (PI 1.2.0.103)
pi_1.2.1.12_update.tar.gz
Last row doen't match current version (1.2.1.012)
St.

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Cisco Prime infrastructure 1.2.1.012 -- HA issue

Hi All
I will explain the background before, our customer using Cisco Prime Infrastructure 1.2.1.012 and do HA. However I got error message wcss1 (in attaced file) from HA configuration. (First I had done HA configuration before and it worked. But I get error message wcss1 after i tested failover on cisco prime). I found bug case CSCud12229 that is same error message. But i still confuse with work around "Workaround:Change the database mode to Read-Write by executing query ?alter database open? or execute the shell script - /opt/CSCOlumos/bin/recover_HADeadLock.sh" anyone understand please help.
And another option I tried to upgrade with version 1.3 also but it have a bug no CSCud80157. It is the problem with HA registration fial so, i would like to ask you all that if i need to do HA on Cisco Prime infrastructure which version i should to install ? coz I saw 1.2 or 1.3 also have a bug with HA
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Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
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Upgrade Prime Infrastructure v1.2

Hello Support Community,
I want to upgarde my Prime Infrastructure which is in version 1.2 to a newer version (1.4 or 2.0) to be compatible with the version 7.5.102.0 of the contoller WLC.
Which version should I choose for the Prime infrastructure v1.4 or 2.0?
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Upgrading prime infrastructure 2.1.0.0.78 - 2.1 cannot do app backup

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Here you go ....
Initiating restore. Please wait...
Restore Started at 02/02/15 17:29:54
Stage 1 of 9: Transferring backup file ...
-- completed at 02/02/15 17:30:59
Stage 2 of 9: Decrypting backup file ...
-- completed at 02/02/15 17:34:00
Stage 3 of 9: Unpacking backup file ...
-- completed at 02/02/15 17:34:01
Stopping strongSwan IPsec failed: starter is not running
Stage 4 of 9: Decompressing backup ...
-- completed at 02/02/15 17:34:31
Stage 5 of 9: Restoring Support Files ...
-- completed at 02/02/15 17:34:32
Stage 6 of 9: Restoring Database Files ...
-- completed at 02/02/15 17:34:51
Stage 7 of 9: Recovering Database ...
Error while restoring and recovering database, please check the logs.

Upgradding Prime Infrastructure version 1.2 and LMS 4.x to Cisco Prime Infrastructure 2.0

Hello,
A customer currently have 2,500 Cisco Prime Infrastructure Lifecycle device license using Prime Infrastructure version 1.2 and LMS 4.x. the customer wants to upgrade to Cisco Prime Infrastructure 2.0.
Does anyone know if it is possible to upgrade to version 2.0 without additional cost? the licenses from
Cisco Prime Infrastructure 1.2 has to be upgraded or we need only to rehost the VUDI.
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thanks!

The two features you mention are two big missing ones. Another is full syslog capability. I don't believe CiscoView or day one support via package updates is included either.
Another is less tangible - the depth of experience and documentation available for LMS vs. Prime Infrastructure (particularly the wired management features). I agree for wireless PI 2.0 looks good. Some new features are coming for wired that look promising but they are new as of PI 2.0 so I'm taking a wait and see on them.
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Prime infrastructure nexus 5600 unknown device ?

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Hello,
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- Getting that one too, since running 2.2 (Failed Features) ; suggest opening a TAC case.
M.

Error in Prime Infrastructure 2.0 after Controller upgrade

Hello
I've got two WiSM and Prime Infrastructure 2.0. Last week I upgraded one WiSM to 7.0.250.0, plus a third controller. That worked fine, but since then, my PI shows one of the two controllers of the second WiSM as "Unreachable". I rebooted the PI and also rebooted the controller again, to no avail.
I tried now to update the snmp v2c credentials in PI, but receive an error.
The error message shown when I try to update the credentials is:
Error: Common-1: Some unexpected internal error has occurred. If the problem persists please report to the Tech Support.
Error:Detail: errorId=6 Invalid credential name: snmp_transport.
Any ideas?
I can normally access the controller through its webinterface and don't see any errors that would spring to the eye.
[edit]
Just manualy run the Task "Controller Operational Status" and received this error:
com.cisco.wnbu.server.common.errors.InternalException: COMMON-1
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Problem after upgrade a PRIME-NCS-APL-K9 from version 1.1.0.58 to Prime Infrastructure 1.2

I have upgraded a PRIME-NCS-APL-K9 from version 1.1.0.58 to Prime Infrastructure 1.2
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egghead/admin# ncs start
Starting Network Control System...
Unable to verify hardware.
This may take a few minutes...
Health Monitor is already running.
Failure during Network Control System startup. Check launchout.log for details.
In the launchout.log are this messages:
Starting Health Monitor as a primary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
Starting Remoting Service: Reporting Server
Checking for running servers.
00:00 Check complete. No servers running.
Starting Server ...
Starting Remoting Service: Reporting Server
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Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
The Report Server startup script is already running waiting for report server to start
Starting Remoting Service: Reporting Server
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have anyone an idea whats wrong?
thank you for your help
Kurt

i have the same problem
NCS/admin# ncs status
Health Monitor Server is starting.
Reporting Server is Starting
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is running ...
DA Daemon is running ...
Syslog Daemon is running ...
status
I try it
To get it back up and running do the following from the CLI.
1. Stop the NCS
2. Run 'ncs db reinitdb'
3. Start the NCS
but the status is the same

Cisco LMS 4.0.1 to Prime Infrastructure 2.x Upgrade

Hello,
we are using Cisco LMS and want to upgrade to Cisco Prime Infrastructure.
Now we have received the following license update: L-L-PI2X-100-U - LMS to Prime Infrastructure 2.x Upgrade 100 Device
and I wonder what is the best way to upgrade.
After a long search I found the following document on cisco:
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide-c07-729990.html#wp9000727
There is only the talk of the upgrade from 4.2 LMS to Prime.
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Hi Heiko,
Upgarding from LMS 4.0.1 to LMS 4.2 , you need a New Licesne . Are you getting that error..
Upgarding from LMS to PI is alomost like a new Installation of PI. because only thing you can IMPORT from LMS to PI is the device list .
you can download the software from the below link:
http://software.cisco.com/download/release.html?mdfid=284422771&flowid=45323&softwareid=284272932&release=2.0.0&relind=AVAILABLE&rellifecycle=&reltype=all
Installation link:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/install/guide/Cisco_PI_Hardware_Appliance_Installation_Guide/cpi_higmain.html
hope it will help
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Afroz
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Cisco Prime Infrastructure - Assurance. Upgrade from 1.2 to 2.0

Hi,
We had purchased Prime Infrastructure 1.2 with SAU smartnet. Before we deployed 1.2 now I see 2.0 version is out and we qualify for upgrade license. However when I login to CCO to download the OVA file, I see 3 different editions. Express, Pro and Standard. Which one do I qualify to install? I have purchased following part numbers with 1.2 version.
R-PI12-K9     -     Qty 1
L-PI12-LF-100-LIC     -     Qty 1
L-PILMS42-100     -     Qty 1
L-PI12-LF-100     -     Qty 1
Thanks in advance,
Sam

Hi,
Check the below link for difference between [ Express, Pro and Standard ]
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp46865
http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp75315
L-PI12-LF-100-LIC and
L-PI12-LF-100   :: Prime Infrastructure 1.2 - Lifecycle - 100 Device Lic PAK
are same as per my understanding and you can use these license to installed PI 2.0 with device count of 100.
Note: you can also add additional licenses(feature license ) for more Lifecycle (via R-PI12-K9 skus), which can be used for both Prime Infrastructure and LMS.
Thanks-
Afroz
[Do rate the post if you find it useful]

Upgrade NCS 1.1.1.24 to Cisco Prime Infrastructure 1.2

Having a problem installing the ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz patch file on a virtual NCS before upgrading it to Cisco Prime Infrastructure 1.2.
I've followed the Cisco Prime Infrastructure 1.2 Quick Start Guide and did not had the same success as described in the document (see below):
gmsncs/admin# dir disk:defaultRepo/
Directory of disk:defaultRepo/
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 1544204288 bytes total used
                27185573888 bytes free
                30293413888 bytes available
gmsncs/admin# patch install disk:defaultRepo/ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Local file not found
Anybody experience with this procedure.
Thank You
--- Update ---
Skipped Step 4 and followed Step 5 in the Quick Start Quide, however now I receive a diffrent error:
gmsncs/admin# dir disk:/defaultRepo
Directory of disk:/defaultRepo
926193986 Sep 26 2012 17:48:12 GRDbackup-120926-1736.tar.gpg
508376482 Sep 13 2012 05:38:25 backup-20120913-0530.tar.gpg
853768584 Sep 20 2012 05:40:17 backup-20120920-0530.tar.gpg
     127019 Sep 26 2012 16:40:58 ncs_patch-1.1.1.24-upgrade-pi_1.2.tar.gz
           Usage for disk: filesystem
                 2471309312 bytes total used
                26258468864 bytes free
                30293413888 bytes available
gmncs/admin# patch install GRDbackup-120926-1736.tar.gpg defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Patch installation...
% Manifest file not found in the bundle
gmsncs/admin#

Hi, Thank you again for your help, but I am still stuck. I have gathered the outputs from ncs start and a ncs status afterwards. Currently I am not able to access the web-UI of NCS..
deberncs01/admin# ncs startStarting Network Control System...This may take a few minutes...Dependency Check Failed: Matlab is not running.Dependency Check Failed: Ftp is not running.Dependency Check Failed: Tftp is not running.Failure during Network Control System startup. Check launchout.log for details.startdeberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin#deberncs01/admin# ncs statHealth Monitor is running, with an error.failed to start NCS on startup Health MonitorReporting Server is StartingFtp Server is FailureDatabase server is stoppedTftp Server is runningMatlab Server is runningNMS Server is stopped.SAM Daemon is not running ...DA Daemon is not running ...Syslog Daemon is not running ...statusdeberncs01/admin#
Anyone got a clue on that? and where can I find that launchout.log on NCS? Thank you

Upgrade questions about Prime Infrastructure 1.1.1.24 to 1.3

               My existing NCS is installed with the small deployment and I'll have a total of 94 AP's but we are installing a new data center and replacing the existing 2 WISM blades for 2 new 5508 WLCs and added 20 more AP'S which will total 114 AP's and 4 controllers. The old WISMs blades and new 5508s will be up together until we migrate exisitng AP's to the new 5508s, so do I need to install the medium deployment since Table for Scaling Prime Infrastructure states:
Medium: 500 Total. The mix of devices may included up to:
     Wired devices: 300
     Controllers: 5
     Autonomous AP's: 300
     Unified AP's: 300
Small Deployments are for a total of 250 devices "with up to" 100 Unified AP's and 2 controllers??
Also as part of the download of software for PI 1.3 it   includes Automated Deployment Gateway is this a required piece to install for PI?? We don't use Cisco works so I'm not installing the LMS piece.
thank you,
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Isn't it rediculous the message says:::
Error(s): You must correct the following error(s) before proceeding:
Error:Unknown Exception Occurred. If the problem persists send logs to Tech Support.
And the fix is to use a different browser?
BTW:: Good Idea to try a different browser. By the looks of the Error Msg, it just didn't look like a browser issue to me so I didn't think to do that but certainly will next time on this and probably many, many, many other issues I see-
We only spent about an hour chasing our tails around to see what the issue was.
Again good catch!
I was speaking w/ another customer today who mentioned if the application were re-written to use HTML 5 these type problems would go away.
Oh well.
Glad I could help you get all the way upgraded and all the way up and running and able to push templates to your lightweight APs.
Cya

Prime Infrastructure v1.3 License upgrade

Hi everyone
just wanted to know what version of Prime Infrastructure I can install up to if I have a license for PI v1.3,
Am I allowed to install v1.4, v2.0 or v2.1 or just v1.3
Regards
Pete.

The license files (base and lifecycle) will work as Afroz correct noted. If you have an Assurance license, it has to be re-generated for 2.0 onwards as the licensing scheme changed to per collector vs. per interface.
The right to use the earlier license files to upgrade requires you have a software support contract (SASU or the new PASS type)

Upgrade from Cisco Prime infrastructure verion 2.0 to 2.1

Request you all to please let me know if i have to install point patch before upgrading the cisco prime infrastructure 2.0 to 2.1.

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You should install that and the latest device package (4.0 as of this posting).
As always, the Release Notes are the best place to check the current available updates.

Upgrade Prime Infrastructure v1.2.1.012 to v1.3.0.20

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