Upgrade problem w/Wingding symbols in paragraph tags

We just were upgraded from 7.2 to 8. One manual created under 7.2 has a paragraph tag formated with a wingding symbols of a large black circle. In 7.2, this symbols was copied in from the character map in Windows XP.
In 8, the large black circle symbol translates as a hand. We tried other circle symbols and none work as circle symbols - they appear as other symbols in the character map. The original circle symbols was part of the Character map WingDing 2, but I've tried it using Wingdings, WingDing 2, and Webdings.
Has anyone else had this problem - Is it a known bug with a patch available? Does anyone have a fix?
Upgrading to Windows 7 or Frame 9 or 10 is not an option.

The difference you're seeing is almost certainly because of the change in FM8 to use Unicode font encoding. I seem to recall that a few popular Wingding characters are actually are actually "unavailable" in FM after the switch, and folks have had to either change the symbol they use, or change to a different Wingding version (usually a purchased one) in order to get the desired character.
First, though, be absolutely certain that you're using the latest update available for FM8, as shown in Help > About, and listed here:
http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows
as I believe there were some character location changes in the patches.
Also, using the tool to search FM forums on the upper right of the main FM page,
you should find quite a lot of info about the character change searching for "Unicode"

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Problems Exporting WingDing Symbols to PDF Files

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Changing FM paragraph tags appears to break TOC import to RH

Hi,
I'm using TCS 2 with all the latest updates applied to RH and FM. I had a project with a linked FM book that worked with no problems. I updated the paragraph tag definitions in FM, by deleting the old tags and importing a new set (with the same names), and now I can't import the TOC to RH. The TOC is fine in FM. If I include Heading levels 1 - 3 in the TOC in FM I get a blank TOC in RH, if I include levels 1 - 4 in the TOC in FM I get only Heading level 4 in RH.
If I revert to an lder copy of my FM book with the old paragraph tag definitions everything is fine.
I'd be grateful for any suggestions.
Thanks
David

Hi David.
This sounds like a bug to me. Maybe someone else can confirm this. The fact that the mapping hasn't changed apart from the tag defintions seems to indicate that something more than just the style name is being mapped. Would I be right that if you re-map your styles again that all is OK? If so, I suggest submitting this as a bug.
The RoboColum(n)
@robocolumn
Colum McAndrew

Extra and unwanted paragraph tag after text inset

Using Framemaker 7.2 -- we maintain a number of manuals which reference a group of common sections, each of which is a separate .fm file.
The ratio is one-to-many: for example, there is an .fm file called "Bob" which contains information common to multiple manuals. The contents of "Bob" is then imported by reference into other .fm files which reside with the rest of each manual.
By way of description, the entirety of the in the target document is selected when clicked anywhere; double-clicking causes the Text Inset Properties dialog to appear. "Updating of Imported Flow" is set to Automatic.
The problem is that each time "Bob" is updated and the changes are populated out to the dependent sections of the manuals, an empty paragraph is inserted at the end of the imported text. By default, this empty paragraph receives a tag which causes it to show up in the TOC of the manual in question.
This behaviour is annoying until the erroneous TOC sneaks through the editing process -- my fault! -- at which point it becomes embarrassing. Is there a way to prevent this behaviour from happening in the first place?

> We would like to insert the text inset between two topic titles.
> When we do this, an empty paragraph tag appears under the text inset.
Well, not really. A text inset has to be anchored to a paragraph.
This is the paragraph in which the cursor is placed when you
import the inset. If you anchor it to an empty paragraph, then
that paragraph will still be there, empty except for the inset anchor.
(There is no "anchor" symbol associated with an inset)
> When we delete the paragraph tag, it seems that the last topic
> title becomes a part of the text inset.
No, it doesn't. The topic title is placed in the same paragraph as
the inset anchor, that's all.
> When you update the FM book, go to the TOC and click on the link
> of this last topic title, the whole title and text inset is selected,
> not only the title as it used to be.
And why is this a concern? The inset should work as expected.
The reason is that if you follow a TOC link, the whole paragraph
becomes selected, including the inset anchor and the inset.
If this bothers you for some reason, you need to anchor the inset
in a VERY small paragraph between the two topic titles, say 2-pt
font size with zero space above/below.
/Thomas Michanek

10.9.4 upgrade problems

10.9.4 upgrade problems, first with file system, second with Time Machine.
...first, time machine stopped working, second, I believe that an alias of a folder I had in my left margin of the finder window disappeared, along with the original folder, and all its contents. Both of these are serious problems. Can anybody help?

So here's the one pertaining to the time machine backups to my external LaCie drive:
Process:         LaCie Backup [8722]
Path:            /Applications/LaCie Backup.app/Contents/MacOS/LaCie Backup
Identifier:      com.LaCie.LaCieBackup
Version:         1.1.1 (1.1.1)
Code Type:       X86 (Native)
Parent Process: launchd [576]
Responsible:     LaCie Backup [8722]
User ID:         503
Date/Time:       2014-07-24 11:54:30.490 -0500
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 0F51A155-53D8-4CB0-2C88-08222B1BB6CA
Sleep/Wake UUID: 97433EC1-0B83-436F-96AE-1D6D59CD4F3E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000017160c20
VM Regions Near 0x17160c20:
    MALLOC_LARGE           000000000ae37000-000000000af37000 [ 1024K] rw-/rwx SM=PRV
-->
    __TEXT                 000000008fe89000-000000008febc000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: setCanCreateDirectories:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               0x933174b4 objc_msgSend + 36
1   com.apple.AppKit               0x973844bf _NSNavCreateChooseFolderDialog + 506
2   com.apple.NavigationServices   0x931e74ff NavCreateChooseFolderDialog + 84
3   com.LaCie.LaCieBackup         0x0000ddc4 0x1000 + 52676
4   com.LaCie.LaCieBackup         0x0001446b 0x1000 + 78955
5   com.LaCie.LaCieBackup         0x0002743a 0x1000 + 156730
6   com.LaCie.LaCieBackup         0x00063bfe 0x1000 + 404478
7   com.LaCie.LaCieBackup         0x0006617e 0x1000 + 414078
8   com.LaCie.LaCieBackup         0x0008d000 0x1000 + 573440
9   com.LaCie.LaCieBackup         0x00051ede 0x1000 + 331486
10 com.LaCie.LaCieBackup         0x0003f050 0x1000 + 254032
11 com.LaCie.LaCieBackup         0x000402a9 0x1000 + 258729
12 com.LaCie.LaCieBackup         0x00007ccb 0x1000 + 27851
13 com.LaCie.LaCieBackup         0x000e86b3 0x1000 + 947891
14 com.apple.HIToolbox           0x99d98d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
15 com.apple.HIToolbox           0x99bec34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
16 com.apple.HIToolbox           0x99beb668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
17 com.apple.HIToolbox           0x99bfe811 SendEventToEventTarget + 88
18 com.LaCie.LaCieBackup         0x00058850 0x1000 + 358480
19 com.apple.HIToolbox           0x99d98d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
20 com.apple.HIToolbox           0x99bec34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
21 com.apple.HIToolbox           0x99beb668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
22 com.apple.HIToolbox           0x99bfe811 SendEventToEventTarget + 88
23 com.apple.HIToolbox           0x99c1f962 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3046
24 com.apple.HIToolbox           0x99bec795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
25 com.apple.HIToolbox           0x99beb668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
26 com.apple.HIToolbox           0x99bfe811 SendEventToEventTarget + 88
27 com.LaCie.LaCieBackup         0x000e258d 0x1000 + 923021
28 com.LaCie.LaCieBackup         0x001321b6 0x1000 + 1249718
29 com.LaCie.LaCieBackup         0x00103e67 0x1000 + 1060455
30 com.LaCie.LaCieBackup         0x00103dce 0x1000 + 1060302
31 com.LaCie.LaCieBackup         0x0000b44d 0x1000 + 42061
32 com.LaCie.LaCieBackup         0x00001c7a 0x1000 + 3194
33 com.LaCie.LaCieBackup         0x00001b95 0x1000 + 2965
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x91149992 kevent64 + 10
1   libdispatch.dylib             0x932fd899 _dispatch_mgr_invoke + 238
2   libdispatch.dylib             0x932fd532 _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib         0x911496f2 getdirentriesattr + 10
1   com.apple.CoreServices.CarbonCore 0x9af27e83 FSMount::getattrsbulk(void*, unsigned long, unsigned long*, unsigned long, unsigned long, FSAttributeInfo*, unsigned char*, unsigned char*) + 603
2   com.apple.CoreServices.CarbonCore 0x9ae47970 PBGetCatalogInfoBulkSync + 1064
3   com.apple.CoreServices.CarbonCore 0x9ae4750f FSGetCatalogInfoBulk + 60
4   com.LaCie.LaCieBackup         0x0000e978 0x1000 + 55672
5   com.LaCie.LaCieBackup         0x0000e8a2 0x1000 + 55458
6   com.LaCie.LaCieBackup         0x0000e8a2 0x1000 + 55458
7   com.LaCie.LaCieBackup         0x0000e8a2 0x1000 + 55458
8   com.LaCie.LaCieBackup         0x0000e8a2 0x1000 + 55458
9   com.LaCie.LaCieBackup         0x0000e8a2 0x1000 + 55458
10 com.LaCie.LaCieBackup         0x0000ec22 0x1000 + 56354
11 com.LaCie.LaCieBackup         0x0000a3c1 0x1000 + 37825
12 com.LaCie.LaCieBackup         0x000943e1 0x1000 + 603105
13 libsystem_pthread.dylib       0x98ae95fb _pthread_body + 144
14 libsystem_pthread.dylib       0x98ae9485 _pthread_start + 130
15 libsystem_pthread.dylib       0x98aeecf2 thread_start + 34
Thread 3:
0   libsystem_kernel.dylib         0x91149046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x98aeadcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x98aeecce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib         0x91149046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x98aeadcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x98aeecce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0106f830 ebx: 0x973842d6 ecx: 0x975a8576 edx: 0x05c48155
edi: 0x000406c4 esi: 0x57e58955 ebp: 0xbfffe838 esp: 0xbfffe734
   ss: 0x00000023 efl: 0x00010206 eip: 0x933174b4   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x17160c20
Logical CPU:     2
Error Code:      0x00000004
Trap Number:     14
Binary Images:
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0x9a990000 - 0x9aa05ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9aa06000 - 0x9aa2afff libJPEG.dylib (1043) <257BE460-DFB1-3398-8AC5-A2E50FBED794> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9aa2b000 - 0x9aa57ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9aa58000 - 0x9aa60ffe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9aa61000 - 0x9aa64ffb libutil.dylib (34) <B496031E-E763-3DEB-84D2-85C0F3DF2012> /usr/lib/libutil.dylib
0x9aa65000 - 0x9ab72ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <3AA4C524-1B31-39AC-A641-189D0D6EA427> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9ab73000 - 0x9ab74fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x9ab77000 - 0x9ab7aff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9abcd000 - 0x9ae3cff2 com.apple.security (7.0 - 55471.14.8) <8AF3BEF0-0EF9-32CD-A316-F9C6325E3491> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9ae3d000 - 0x9b13effb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9b13f000 - 0x9b305ffb libicucore.A.dylib (511.34) <9588FA53-7801-3A44-8E5A-1365586A4918> /usr/lib/libicucore.A.dylib
0x9b325000 - 0x9b325ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <9515158F-3A33-39CF-AD5A-201C2B121F33> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b326000 - 0x9b33aff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <06C2834A-91E9-3DCC-B7D0-9EAC592CE1C5> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9b45e000 - 0x9b467fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9b468000 - 0x9b66afff com.apple.CoreFoundation (6.9 - 855.17) <E382BBB6-4F41-3959-ADC7-238BE49A2155> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9b66b000 - 0x9b66cffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9b66d000 - 0x9b671ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9b672000 - 0x9b672fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b673000 - 0x9b68bff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x9b68c000 - 0x9b698ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x9b6a4000 - 0x9b787ff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x9b7ef000 - 0x9b88bfff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9b88c000 - 0x9b902ff3 com.apple.securityfoundation (6.0 - 55122.3) <6E1412EF-2E22-3C9D-851C-9534903D926A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9b903000 - 0x9b907fff libheimdal-asn1.dylib (323.92.1) <DD8BAEED-28AC-389E-9DC4-E32DA60CB05A> /usr/lib/libheimdal-asn1.dylib
0x9b908000 - 0x9b909fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x9b93d000 - 0x9b97aff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9b97b000 - 0x9b9a9ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9ba00000 - 0x9ba09fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9ba0a000 - 0x9baa9ff7 libCoreStorage.dylib (380) <78F0E11F-D040-31DD-BD5E-6AC0EC8FD0D4> /usr/lib/libCoreStorage.dylib
0x9baaa000 - 0x9baceff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x9bacf000 - 0x9bbaaff7 com.apple.LaunchServices (572.28 - 572.28) <2DEA5B87-80AC-3ACD-9F60-4BC61353B66E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9bbab000 - 0x9bbabfff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib
0x9bbac000 - 0x9bbb7ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9bbb8000 - 0x9bccaffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9bccb000 - 0x9bfb5fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9bfb6000 - 0x9bfc1fff libcsfde.dylib (380) <821ACD5D-E4BD-3626-B7AC-8EE2637268C3> /usr/lib/libcsfde.dylib
0x9c1b6000 - 0x9c1bffff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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VM Region Summary:
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Why does my paragraph tag for images get repositioned AFTER the image?

I have TCS2 and link my FM docs to RH.
I use a paragraph tag in FM called "figure" for my imported images. I noticed there is too much space after the images in RH and discovered the "figure" tag is BELOW the images. So even if I map the tag to a RH style, it won't do any good. Any suggestions?

This might fix your problem. Look at how your anchored frame appears in the FrameMaker document. It's probably like this:
┴ ¶
Which is simply the anchored frame marker followed by the paragraph marker.
Now try this. Before the anchored frame marker, add a forced space (CTRL-Space).
|_| ┴ ¶
When RoboHelp interprets this, it appears to place the paragraph before the anchored frame, not after it.
This is assuming you've got the anchoring position set to"Below Current Line," as suggested earlier.
Hope this helps!
Jason

Some paragraph tags are not printing when document is printed from Framemaker 10.

So this is really odd. I have a situation where I have a document that I am developing in Framemaker 10 several different paragraph tags are intermittently not printing when the document is physically printed. When I go to print the document from Framemaker 10 to a physical piece of paper some tags are printing partially or not at all. What makes this stranger to me is that when I print the document to a PDF, all of the content and tags show up in the PDF. Then when I try to physically print from the PDF, the tags do no print from that document as well.
Typically the tags that are not printing are those that have been bolded, but are across several different tags. Also the problem is sometimes only to the first line of a tag, where if the tag carries over to a second line in the document, the text on the second line prints. Another quirky instance that shows up is where the text a line will print only parts of the text. The document uses the same type font for the entire document, Helvetica 55 Roman. The font size varies and the coloring varies as well, but this issue is happening for all sizes and colors.
I'm not sure what additional information is important here, but if you need additional information please request it and I will supply it to the best of my ability. I'm a content developer with an intermediate amount of experience with Framemaker.

I'm not sure if this is the same problem, and you didn't mention your
OS, but there was a widespread problem with dropped text in PDF with
Windows XP. A hotfix was issued to fix it. If on Windows XP, you should
install it:
http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
Also, you mentioned that it was "bolded" text that tended to have the
problem. Bolded text is artificially bold and does not use actual bold
fonts. (If I recall, text is double printed at a slight offset to give
the appearance of a bold font.) So there is no bold font to embed. Be
sure you install and use an actual bold font, rather than using the
bolded characteristic, or you could see problems.
This is a stretch, but you also mentioned that some of the problem
sections have colored text. Check the printer properties of your Adobe
PDF virtual printer to make sure someone didn't reassign the driver (on
the Advanced tab). It should be set to use the Adobe PDF Converter
driver (or Acrobat Distiller in older Acrobat versions). Years ago,
people sometimes changed this setting to use other drivers for various
reasons, not realizing that they limited themselves to the capabilities
of that driver. So, if they chose an HP LaserJet PostScript driver, for
example, their documents might no longer be able to be 11"x17" or
color-- because the printer couldn't handle it. The driver was limited
to 8.5"x14" and black-and-white. Perhaps there is a driver set that is
choking on the colored text-- though I would think it would merely
convert it to B&W.
Okay, I've grasped at enough straws.

FrameMaker Paragraph tags not consistently mapping in RoboHelp

Hello, I have a FrameMaker book, which i have linked to a RoboHelp project. I successfully mapped all the paragraph tags from FM to RH. However, when i compile my help some of my headings do not appear correctly. For example, my Heading 1s have a different appearance from topic to topic. I looked at my FM source files and there are no paragraph or character overrides on any of the affected headings. When I open the topic in RH, i can see that the paragraph symbol at the end of the heading is the correct size, but the text itself is smaller than it should be. I discovered a way to fix this, but it is VERY time consuming. (i.e. In FM, highlight each heading, reapply the paragraph tag, apply the default font character tag) This fix is not a viable option since i have thousands of topics. Any suggestions?

Apparently RH also ignores FM styles that only appear in
tables. Weird. If I add text using the parapgraph styles into the
body of the FM file, the styles are imported by RH (I had to add
text to the pgf for RH to see it). But if the style is not used in
FM anywhere but a table, RH ignores it.
Another show-stopper: Rows in tables are ignored by RH if
multiple conditional tags are applied to the row. For example, a
row is conditionalized with "A' & 'B' and you import the FM
file applying the 'B' condition, the row will not show up in the
table. If the row is only tagged 'B', it will show up. Other
straddled rows that are tagged with a condtion other than the one
used to import into RH will cause misaligned columns in the
table.

Unwanted paragraph tag after text inset

9.0p255 on XP ... Just searched the forum for a reminder, as it's not every day I need to work with insets. A couple of posts towards the top of a long thread gave the tip of leaving a special space between the anchor for the inset and the end-of-paragraph marker; "ah, that sounds familiar!" I thought, and tried it. Well, it may sound familiar ... but it doesn't work. Yes, I've already tried a special paragraph style with space above and below set to -2; no luck there either. All the more annoying since I'm fairly sure I did manage to do it in another file-set/on another PC last year. Thanks in advance for any tips!

Niels -
I am stuck in Frame 7.0p577 on Mac (having not yet invested in emulators etc.), so what I say here may not apply to Frame 9 on Windows – but it probably does. I am very familiar with the iceberg of an issue whose tip you have encountered. As I see it, here's what's up:
When Frame imports a text inset, it takes the end-of-flow and turns it into an end-of-paragraph (displayed with ¶ at its end, assuming you have Display Text Symbols turned on in View Options). Provided that the inset is followed by another paragraph, then all is well. However, the creation of this extra paragraph is insidious in cases where the inset lies at the end of a flow.
First, if the inset ends a document, an extra line results; that extra line is troublesome if it pushes over a page boundary. The workaround is to increase the height of the page frame, to make room for the line without spilling onto a new page, but that's messy because the manual height adjustment needs to be adjusted again if subsequent editing changes the placement of the extra line.
Second, it seems that the extra paragraph takes the paragraph tag – and therefore, the paragraph formatting – of the FIRST paragraph in the inset. If the first paragraph of the inset's source flow has an autonumber, then the stray paragraph after the inset will appear with ANOTHER autonumber of that style.
Third, if an inset is placed in a table cell, the extra line causes the height of that cell to increase. In the common case that the cell then exceeds the height of other cells in the row, the height of the entire row will increase, leaving undesired space. Workarounds such as manually limiting row height are a pain.
Fourth, if the inset is placed in a footnote, the extra line causes the footnote height of that cell to increase, leaving unwanted space between footnotes of at the bottom of the page.
Over the years I have adopted the following technique: At the front of flows liable to be used as inset sources, I have an empty paragraph tagged BOF. I set the BOF format in both the source document and the host document to Run-In. Any autonumbering in the first functional paragraph of the source will then be prevented from being carried into the referring document. You might think that a comparable paragraph at the end of the inset source – EOF, maybe – would defeat the insidious behaviour that I describe, but too much of this and things start to fail.
I have one or two additional ideas in case anyone who made it this far wishes to contact me directly. In fact I'd be delighted for anyone who understands any of the above to contact me!
I would be delighted if someone at Adobe would follow-up on this, but honestly don’t expect too much.
- Charles,
www dot Poynton dot com

Missing closing paragraph tags

Well this is a conundrum. The closing paragraph tag (i.e.
</p>) which is considered optional and which Dreamweaver does
not automatically insert at the end of a paragraph makes a
difference to Internet Explorer (at least version 7.0 which I
previewed the page in). Without the closing tag, IE does not add
space btw paragraphs. I created many web pages recently and
previewed everything in Firefox. I wasn't sure what the client was
talking about when they complained that I was removing spaces btw
paragraphs. I had to go back by hand and insert the missing tags.
Has anyone else run into this problem? Why would a tag that
is so essential be considered optional? Any way just make sure that
you close your paragraphs!
Tom

> Here is the doctype code from one of the problem
documents
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01
Transitional//EN"
> "
http://www.w3.org/TR/html4/loose.dtd">
>
> (Is there a recommendation for which doctype to use?)
You should choose a doctype that's consistent with your
coding ability.
This one is fine unless you are an advanced coder.
> This seems like a loophole that Dreamweaver should try
to fix. I only say
> this
> after having spent several hours having to fix this.
Normally it wouldn't
> bother me.
I have confirmed your finding. I'll submit it. Wouldn't hurt
if you did
too!
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"TSemmes" <[email protected]> wrote in
message
news:gqr5lv$5s6$[email protected]..
> Here is the doctype code from one of the problem
documents
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01
Transitional//EN"
> "
http://www.w3.org/TR/html4/loose.dtd">
>
> (Is there a recommendation for which doctype to use?)
>
> Actually I did a test with Dreamweaver to see if it
would automatically
> add
> the closing tag.
> This is what I found.
> If the text that is being editing does not have a
paragraph closing tag,
> when
> that text is broken into paragraphs, each paragraph does
not have a
> closing
> tag. It seems that Dreamweaver picks up its decision to
include a closing
> tag
> or not, by the paragraph that is already there.
>
> This seems like a loophole that Dreamweaver should try
to fix. I only say
> this
> after having spent several hours having to fix this.
Normally it wouldn't
> bother me.
>
> Tom
>

HTMLDataSet paragraph tag in header not allowed?

Anything I am doing wrong?
Spry’s HTMLDataSet (SpryHTMLDataSet.js - version 0.25 - Spry Pre-Release 1.6.1) doesn't seem to give the data in any column in which the header is enclosed within a paragraph tag.
Snippets demonstrating this are below. The first column of data does not display. Take out the <p></p> from the 1st column and all works as expected.
Strangely, the data may be enclosed without effect.
As a new user of CS5 and DW, I encountered this while going through the CS5 CW Classroom in a Book sample in chapter 14. Had to spend of bit of time narrowing down the source of the original problem, which was that only the headers display in Live View or IE. My apologies if this something most people already know.
<script src="SpryAssets/SpryData.js" type="text/javascript"></script>
<script src="SpryAssets/SpryHTMLDataSet.js" type="text/javascript"></script>
<script type="text/javascript">
var ds1 = new Spry.Data.HTMLDataSet("MySimpTbl.html", "SimpTbl");
</script>
</head>
<body>
<h1> My Temp Page Test </h1>
<div spry:region="ds1">
<table>
    <tr>
      <th spry:sort="HC1">HC1</th>
      <th spry:sort="HC2">HC2</th>
      <th spry:sort="HC3">HC3</th>
      <th spry:sort="HC4">HC4</th>
    </tr>
    <tr spry:repeat="ds1">
      <td>{HC1}</td>
      <td>{HC2}</td>
      <td>{HC3}</td>
      <td>{HC4}</td>
    </tr>
</table>
</div>
<p> end of page </p>
</body>
Within MySimplTbl.html:
<body>
<table id="SimpTbl">
<caption>
    Simple Table
</caption>
<tr>
              <th><p>HC1</p></th>
    <th>HC2</th>
    <th>HC3</th>
    <th>HC4</th>
<tr>
    <td>r1c1</td>
    <td>r1c2</td>
    <td>r1c3</td>
    <td>r1c4</td>
</tr>
<tr>
    <td>r2c1</td>
    <td>r2c2</td>
    <td>r2c3</td>
    <td>r2c4</td>
</tr>
<tr>
    <td>r3c1</td>
    <td>r3c2</td>
    <td>r3c3</td>
    <td>r3c4</td>
</tr>
</table>
</body>

Thanks for your reply.
Re:
In the same way I am confused why you should want to use a p-element for a heading.
Excellent question. I'm all for the - if it hurts, don't do it without good reason - philosophy. The authors of the book I am using to learn Dreamweaver, "Adobe Dreamweaver CS5 Classroom in a Book", had the p-elements in their lesson 14 file for learning HTMLDataSet use. I couldn't tell you why they chose to have p-elements in the headers. The rest of the book, which has versions for CS3 and CS4, has been without significant flaw. So as a newbie, I assumed I might have the incorrect .js or done something wrong.
Lacking vision of a positive return on effort required to pursure this further, I'll mark this question as answered and benignly assume that an undocumented and unsupported feature of supporting p-elements in the headers of previous versions of the HTMLDataSet has been removed.

Difficulty in applying paragraph tags in FM9

Ok, i create a new tag from Heading1 and type some text and go to paragraph catalog and click in the new tag--no problem--text is changed. Now i go down to some other text and using the paragraph catalog and select it and the text does not change . Why not? What's going on? Thanks.

If I understand you correctly, I've seen similar behavior on rare
occasions. Selecting the whole paragraph and clicking on default font in
the character catalog got things working again, so that clicking in the
paragraph catalog would change the paragraph tag. I'm not sure why this
happened. Perhaps there was a character tag accidentally assigned to the
whole paragraph that was acting as an override and kept the new
paragraph tag from working.
Also be sure you have all four FM9 updates installed.

Paragraph tags in status bar window

My laptop just crashed and I am in the process of setting up Framemaker 9 on my desktop and then on the new laptop. Previously, when I pressed F9 to enter a paragraph tag, a window opened in the status bar. Now, the entire list of tags appears as a pop-up.
The problem is that I used to be able to enter bu for bulleted. Now I have to go through the full list of b's to get to it.
Anyone know how to set it like in previous Framemaker versions?
Susan Bush

Hi Arnis -
Apparently I wasn't properly patched. I think I have them all now because
when I do Help > Update, I am told there are no more patches.
And, you are correct, the feature for which I was looking is now available.
I do know it is a bit buggy. I have solved the problem with File >
Preferences > Interface. I switch back and for between Tooltips = Fast and
Tooltips = Hidden. Do you know a better way?
Many's the time I long for the solid performance of V7.1 and earlier. I
wonder if they really did make it easier for new users. Anyway, I like
enough of the V9 features to have stayed with it, problems and all.
Thanks so much.
Susan

Iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.

iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
Any help would be greatly appreciated.

Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks

Make new paragraph tag available in all documents in a book

I'm very new to FM10, so please excuse my ignorance.
All I want to do is make a custom paragraph available in all the chapters
of my book. I created a variation of Heading2 (and gave it the paragraph tag
of H2), in one chapter and use it extensively there.
I checked the "add to catalog" box when I created it, but when I'm working on
the other documents (chapters) in the book, H2 doesn't show up in the
paragraph catalog .
After failing to make "import format" work, I even tried to re-create the same H2
paragraph from scratch in one of the the other chapters.
But to add insult to injury, after typing in all the custom H2 characteristics in that
other chapter, and attempting to put in the catalog (which was not showing
an H2 in that chapter), FM told me that it couldn't do it because there was already
a paragraph tag of that name in the catalog.
At that point I decided to throw myself on the mercy of the forum.
Cheers,
JP

JP,
Open the file in which you created the H2 tag. In the book file, select all. Then with the book file selected, select File > Import > Formats. In the dialog, deselect all and then select paragraph formats. From the dropdown at the top, select the open file. Click OK, or whatever. This copies all the paragraph formats from the open file into all the selected files of the book. IF an H2 tag already exists in any of the files in the book, it is overwritten. No tags NOT in the open file are deleted.
After failing to make "import format" work, I even tried to re-create the same H2
paragraph from scratch in one of the the other chapters.
But to add insult to injury, after typing in all the custom H2 characteristics in that
other chapter, and attempting to put in the catalog (which was not showing
an H2 in that chapter), FM told me that it couldn't do it because there was already
a paragraph tag of that name in the catalog.
The second paragraph implies that the import format DID work. What do you mean by failing to make import format work?
Van

Upgrade problem w/Wingding symbols in paragraph tags

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