Upgrade Question CS3 win to CS4 Mac

With Photoshop CS3 working on the backside of a Mac with Parallels II can it be upgraded to Photoshop CS4 for Mac to operate on the front side (Mac side)

Yes. It is called a cross-grade and as far as I know it must be done directly through Adobe sales. There is a process to go through including a letter of destruction which usually entails you sending back the other copy to them or giving them something back proving the destruction process.
After that you get a full version disc for the upgrade price because you cannot use an upgrade version to cross-grade since the Mac serials are different than Windows serials.
Contact Adobe sales this week when they are back in the office for full details.

Similar Messages

Upgrade from CS3 Win to CS5 Mac is possible?

Quite a simple question:
Is it possible to make upgrade from CS3 Win to CS5 Mac?
If "yes", which are the steps I'll have to follow?
I would like to mention that I'll buy the upgrade software
in Romania, so I'll have to deal with a Romanian Adobe
software distributor.
Thank you!

All right. Thank you!
Which of the following numbers should I call?
Software activation
866-772-3623
Available 24/7
Licensing, registration, web subscription services
800-833-6687
7 days a week, 5am–7pm PST

If I upgrade from CS3 Windows to CS4 Mac , will my windows CS3 still work?

Subject says it all.
I would like to have photoshop CS4 on my mac but be able to retain the useage of CS3 on my windows machine. Is this possible or will upgrading cancel out my ability to use CS3?

Because i have two computers that i use simultaneously, 1 mac and 1 pc. I would not own a mac if I wanted to run windows on it hehe.
I have software I use on windows because it is more supported than the mac version of it. ( some companies shouldn't tease and say they have a mac version unless they actually have a tech squad capable of squashing bugs )
It is very convenient to have photoshop on my windows pc along with that software.
My PC and Mac are almost identical in specs ( 4gb ram, 2.13 ghz core 2 duo vs 2.4 ghz core 2 duo ) yet my mac can open files from my PC's desktop 10x faster than my PC can. - over the network. I keep my PC in top shape, i defrag, i run malware / antivirus cleaners, I check my registry regularly. Its just not close to being as fast as my mac.
I use my mac primarily for webdesign/development work and thats why I would love to have a permanent version of photoshop on it. the work I do on my PC is related to 3d and the software I use has very poor mac support.
So my question has been answered, I am unable to crossgrade to mac and retain a working PC version. so for now, i get to upgrade the PC version and wait for a few more $ until i can grab a full mac version. at which point i might even go all out and grab the $1700 suite.
Thank you for the help!

Cross-grading from CS3 (Win) to CS5 (Mac)

I've read some horror stories about people trying to cross-grade from one platform to another but I was wondering if the problem only really came about if you were trying to cross-grade between the same version numbers (i.e. changing a Windows CS4 to a Mac CS4)? Can I just purchase a Mac version CS5 suite upgrade and install it (on the Mac, obviously) if I have the qualifying Windows version suite? Will the Mac upgrade accept the Windows license number and let the install work?

Not without buying it directly from Adobe. The serial numbers and media are platform specific so your Mac upgrade won't recognize the Win serial number.
Another point. The upgrade from CS3 to CS4 is $200 less than CS3 to CS5. If this is something you want to do, I would strongly encourage you to call Adobe quickly and ask if you'll qualify for a free upgrade to CS5 if buy CS4 now.
It will be a complicated with the switching of platforms but it's worth looking into.
Bob

Upgrade from CS3 to CS5 on Mac

Our company just purchased CS5 and we were told that we should be able to upgrade from CS3 (we never got CS4). The box we received states it's an upgrade from CS4, but when we asked adobe, they said it should install. No such luck. Should we have received a different version or is there something we're supposed to do differently?

You most certainly should have. The upgrade from CS4 is (assuming Design Premium) is $200 less than the upgrade from CS2/CS3.
If you purchased directly from Adobe call them and get it straightend out.
Bob

Upgrade from CS3 Extended to CS4 (non-Extended) fails

Hello everyone,
I looked at the upgrade method from CS3 Extended to CS4 it tells me I need to contact Adobe via phone and purchase the upgrade. After receiving the upgrade, I attempt to install it and it informs me that it cannot find a valid Photoshop install and asks for version and serial number of my previous version. It only give me the options of Photoshop CS, Photoshop CS2 (all the languages), and finally Photoshop CS3. No option for CS3 Extended. So I give it CS3 and plug in the serial number and it says invalid serial number.
Called Technical support and spent 30 minutes waiting. They had me do 'Ctrl+Shift+Double mouse click" to get a "Challenge Number" which does not work. Then they said I had to call Customer support to get this Challenge number. Called Customer Support and spent 1hr waiting...and still waiting.
So, can anyone help on how I can upgrade? I'm guessing they were suppose to give me a serial number to upgrade.
I finally gave up with the phone support and filed a support case online...which said I should get a reply within 3-days.
Very disappointed with Support. After paying over $1k in products, I would expect good customer support...but that's for another forum
Thanks.

Well, after getting so fed up, I finally figured it out. But first I have to tell my story of frustration.
So, after calling Technical Support, their instructions to get the 'Challenge Number' by pressing Ctrl+Shift and double-clicking on one of the INSTALL screens did not work. So, after a total of 44 minutes (most of it on hold), I was told to call Customer Service at 800-833-6687. I called them and spent 55 minutes on hold. When someone finally answered, I told them the story, and they told me to do the exact same thing, press Ctrl+Shift and double-click to get a Challenge Number. I said, "Technical Support told me to call you guys to get my Challenge Number". They said "we are Technical Support. Please contact Customer Service at 800-833-6687 to get your Challenge Number". I WAS ANGRY!
I than asked to speak to a manager. 10 minutes later, the guy came on and said that his manager was busy on another line! He then promissed me that I should be able to get to "Customer Support" quickly this time. After being very direct, stating that I do not want to spend another hour on hold, I asked him that there must be something else that they can do to fix this problem...nope.
So (sorry if you've read this far), I called the number AGAIN and was on hold for 40 minutes...then it turned 5:00PM Pacific Time! ARG!
SO, THE ANSWER to the problem on getting a Challenge Number. You must install the software on a trial basis FIRST. (not during installation as Tech support tried to have me do.) After installation, start CS4 for the first time, and it will come to Software Setup and ask if you wish to continue using it on a trial-basis, or if you have a serial number for the product. Put in the serial number for CS4 and click Next. The next window labled 'Upgrade Check' is where you press Ctrl+Shift and double-click to the the "Challenge Code". Why Technical Support did not know to do this really bothers me.
Well, tomorrow, I will be contacting Technical Support at 6am to get this working.
And if it was a matter of pressing Ctrl+Shift and double-clicking, why was I required to purchase the software to be shipped? I could have saved on shipping and tax if I just downloaded it the way I wanted to in the first place.
Well, thanks for reading. Hopes this helps someone.

How can I get an Upgrade for PE8/Win to PE10/Mac?

I used PE8 on an Windows7 PC but changed all systems now to Mac - working mainly on an iMac. I would like to upgrade my PE8 to PE10 for Mac but I can't install the old version on my iMac. How can I get an upgrade then? Thanks for feedback

The upgrade is usually not a good deal, financially. If you look around you can almost always find the full version of PSE for less than/the same price as the upgrade version. Watch amazon and the big box stores, which often sell it as a loss leader. The boxed version of PSE 10 includes both mac and windows versions.

Simple upgrade question : CS3 to CS5

Which serial number do i pop into the box?...okokok, I'm overtired, maybe this is obvious...
Do I use the one that came on the CS5 upgrade package?...will that read my last version of photoshop and just install?...
Do I use the SN that came on my upgrade version of CS3?...
thanks
M
ps...I'm just trying to avoid the upgrade mini-nightmare I had when I installed CS3...an hour on the phone with people in india, one who had no clue what she was talking about, heavy accents leading to even more difficult communication...I really don't want to go through that again...

Hi,
Do you mean you are trying to upgrade from CS3 to CS5???
1> yes you can upgrade
2> if you have CS5 upgrade cop, in order to install you need to have obviously CS5 Srial Number + CS3 Serial Number and while installing CS5 that will take you to upgrade check as soon as you enter CS5 Serial Number. if you do not have CS3 serial number then you will have to contact Adobe for unlocking your CS5.
Hope this helps..!

Upgrade question CS3 E to CS5 E

Has anyone else noticed that CS3 Extended shows up as an eligibility in the chart for CS5 extended but doesn't show up on a version to select in the pre-order cart?
Here's the question. I know it's eligible but since it's not listed and the documentation says to be sure to pick the correct upgrade path to get the correct installer...would that mean to select Photoshop CS2, CS3, CS4 or go with CS4 Extended since CS3 Extended is placed in the same slot in the upgrade eligibility chart with CS4 Extended. To me it makes sense that it would be CS4 Extended but thought I'd ask if anyone else knows for a certainty.
I checked the cart for Photoshop CS5 standard and CS3 Extended is listed in cart for in the same version slot as CS4 Extended.

I take that to mean that I can check the upgrade that says from Photoshop CS3 to CS5 Extended. The fact that I have CS3 Extended shouldn't matter...same price anyway was just confused that CS4 Extended had it's own upgrade path while CS3 Extended wasn't listed.

Upgrade from CS3 Windows to CS4 Macintosh

Hello,
it's going to look weird and like a question coming back from a few years ago but it would help me a lot if any one had the answer...
I have a WebDesign Premium CS3 for Windows and an upgrade from any CS3 to Design Premium CS4 for Macintosh.
But, the CS4 set up assistant doesn't accept the serial number from the CS3...
I know that you can cross-upgrade to CS5 with a regular upgrade but is it the same with former versions ?
Ay suggestions ?
Thanks
Nicolas

You can cross-grade from different versions, but you need to give sign documentation from Adobe that you have destroyed the disks. The reason you may have had trouble and why you still may have trouble with a cross-grade is that when you buy an upgrade there are different upgrade disks that MUST be used depending upon the software you are upgrading from. Before you start, you might be best off calling customer service with your two serial numbers and see what is what. You want to make sure you buy an upgrade that will work.

Upgrade from CS3 extended to CS4 problem

I own CS3 Extended. I just purchased and download CS4 (not extended). Before I made the purchase, I contacted customer service (via chat) and was assured I could upgrade to CS4 from CS3 extended. When I try to register the product as an upgrade, it does not recogonize my CS3 extended serial number. Did Adobe steer me wrong?
Thanks

bulldog6217 wrote:
I own CS3 Extended. I just purchased and download CS4 (not extended). Before I made the purchase, I contacted customer service (via chat) and was assured I could upgrade to CS4 from CS3 extended. When I try to register the product as an upgrade, it does not recogonize my CS3 extended serial number. Did Adobe steer me wrong?
Thanks
I recall you have to get some kind of code from them to unlock the upgrade.
It was discussed here on the forum a few months back.

Upgrade of CS3-CS5 from old Macs to new Macs...

Hi there,
We currently have four Macs all running CS3.
We are looking to buy two new machines to replace two of these (for the faster operators).
I want to hold on a bit for CS5 to be released and then upgrade.
How do i go about the changeover?
Do i deactivate CS3 on both old machines (these machines will be put in to storage and no longer used), install it on the two new macs and then buy an upgrade package for CS5 for both machines?
I was just unsure about the changeover to new machines and licensing issues!
Can anybody shed any light on this?
Or is the above a completely long-winded way to go about the upgrade?
Or, am i going to have to buy two brand new copies of CS5 outright?
I'm sorry to be so long-winded!
Best regards,
Graham Robins

Hi Graham, you may find this thread to be of some assistance:
http://forums.adobe.com/message/2730764#2730764

Upgrade Question CS3, (instaled once)

I have located a person who bought a CS3 upgrade, not realizing it was an upgrade. He has said the store would not take it back because he had tried to install it. He now wants to sell it so he can use the money to put towards the full version.
If he tried to install the upgrade, is it registered during that process, even if he had to stop at the point Adobe asked for proof of a previous version?
I'm wondering if I buy this if we will have to go through the whole transfer "transfer of ownership" process?

it registers after the install, where you give it a whole bunch of info like your name and address. if he didn't do that, he probably didn't register. you can call adobe and confirm it by giving them the serial number. if they say it's not registered, there'd be no reason to go through the transfer (imo).

Student Upgrade from CS3.3 to CS4?

Hi,
I had to buy this for class, which has already started... I purchased it at the end of August. Am I going to have to pay an upgrade fee??? It took MONTHS to save the money for CS3.3 already. :(
I hope the answer is no.....
Thanks.

As an update, I did call. I spent over an hour on the phone with a very nice lady who assured me that she would help me out with my situation, and would grant me an "exception". She told me I would receive an email asking for my POP "Proof of Purchase" (Dated August 25, 2008, I might add). I emailed it. I received another email asking me for a *scan* of my POP (which I had received by email. I sent it in. I received back a response that "they would be checking into my eligibility and if I was deemed eligible then I'd receive the product. Nothing else. They provided a case number, but I have no idea how to find out the status, and there was no indication of anything I need to do from here.
So, I don't know what is happening, as that was a week ago. All I can say is, 150 fellow students, a professor and the 600 people a week who frequent my blog are all waiting to hear the results of this.
In the kind of economic conditions we are in, this makes me very sad. I am older and went back to school specifically to learn these tools, and I've lost some of my motivation.

Upgrade from CS3.3 to CS4 Web Premium but Flash CS4 doesn't install

I just installed my new version of CS4, and almost all the applications installed properly. All but Flash, that was greyed when I tried to make a "personal installation" and did not install at all when I used the "automatic" installation.
And there is something else : I had a beta version of Soundbooth, and Soundbooth neither was not installed. So, I presume I should uninstall it before trying again.
But what is it with Flash ?
Thanks for any help,
Gilles

Please could you be more specific ?
How do I find this script ? On the installation disk, I suppose ?
Or is it a way to launch the installation package ?
Thanks for your reply, Buko
Gilles
P.S. I checked on the disk 1 and there is 4 scripts into the resources/common/scripts/ directory :
ContainerProxy.js
localization.js
silentWorkflow.js
utils.js
P.P.S OK I found it : on the Lisez-moi file, there is a link to the CS4 support page (http://www.adobe.com/support/creativesuite/) and there is a link to the clean script. So I'll have to uninstall all of it...

Upgrade Question CS3 win to CS4 Mac

Similar Messages

Maybe you are looking for