Upgrade rights for adobe creative cloud
Can you upgrade from Adobe Design standard cs6 to creative cloud full subscription?
As a CS6 customer, you can sign up for the discounted rate for the first 12 months (offer ends May 29)
Creative Cloud pricing and membership plans | Adobe Creative Cloud
After 12 months, the contract auto-renews (unless you cancel beforehand) and you pay full price.
Similar Messages
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I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6991257#6991257
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
hello i need help for adobe creative cloud...when i launch application adobe cc 2014 for photoshop or illustrator.....the apps launch and i can see the workspace and menu bar for a while and suddenly this application close automatic
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.
Welcome to Adobe Forum,
You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
Regards,
Rajshree -
We are an IB / WASC certified international school located in Korea. When our multinational students buy a student plan for Adobe Creative Cloud, which country should they choose?
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.
Hi I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID, I want to install each membership in one different computer, how I do it?
One Adobe ID can be used to activate any CC subscription twice. So you need to have three different Adobe ID for each of the pre paid subscription so that they can be used.
If you keep the same ID for three CC, it will not activate the third time & ask you to de activate it from the previous one.
You can return two of the subscription & buy them under different ID.
Regards
Rajshree -
I just bought 3 anual pre paid memberships for adobe creative cloud, I need to know how to install each membership in one different computers.
VivianSchumann, I have replied to your query in Urgent: I just bought 3 anual pre paid memberships for adobe creative cloud, with the same Adobe ID.
Regards
Rajshree -
How do I de-activate my free trial for Adobe Creative Cloud?
I recently activated the trial for Adobe Creative Cloud, but, I don't want to waste my trial.
How can I de-activate the free trial?Hi There,
I would like to inform you that once the trial is activated it is good for 30 days.
Unfortunately, there is no way to deactivate it.
Thanks,
Atul Saini -
Help me cancel the 30-day free trial period for Adobe Creative Cloud
HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
Please, assure me you won't start charging me after the free trial period.
Thanksalexacaesco wrote:
HI, I want to cancel my 30-day free trial period for Adobe Creative Cloud.
The customer support should be better. How are we supposed to contact you guys if there is no phone number for the USA?
Please, assure me you won't start charging me after the free trial period.
Thanks
Oh!! just stop using it and after 30 days, it will expire. No need to to take any action. It is free so anyway so why bother?
They cannot start charging you because they don't have your credit card details. They need to have your express permission to take out a full contract of 12 months. -
RemoteUpdateManager for Adobe Creative Cloud on Mac OSX
I am trying to get RemoteUpdateManager working on a Macintosh OSX machine with Adobe Creative cloud, so we can remotely update Adobe CC for a user, as his account does not allow him to run updates.
When I run RemotUpdateManager from terminal (or by double clicking on it), it gives me a popup screen saying:
Last login: Fri Oct 4 09:44:00 on ttys001
ILH04:~ kevincommerford$ /Applications/Utilities/Remote\ Update\ Manager/RemoteUpdateManager ; exit;
Starting the RemoteUpdateManager...
RemoteUpdateManager exiting with Return Code (1)
logout
[Process completed]
The update did not take place, and no remote Update Manager log file at ~/Library/Logs/.
Any suggestions why this is happening, and how I can run get RemoteUpdateManager working to get Adobe CC updated ?Have you tried to run as ROOT (user)?
sudo RemoteupdateManager -
Submitting academic proof for Adobe Creative Cloud Student and Teacher Edition
I was contacted to validate my academic status for a Creative Cloud Student and Teacher Edition I purchased via adobe.com on May 14, 2014. The Education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education-faq.html) states:
"Submit your proof of eligibility when you place your order. If you have a pending order, go to My Orders in your Adobe account, and click Submit Proof."
However, when I go to My Orders page, there is no link saying "Submit Proof". I do have my proof readily available, but I am not sure how else I can submit it.
I was told my subscription would be canceled in if I could not prove my academic status within 14 days (it was sent on July 2nd), and am still awaiting a response from Adobe Customer Support. So any help would be greatly appreciated.Thank you! This page helped.
I also read through another thread (Where to submit proof? No submit proof button) that provided a link where I could send proof. -
Hi where can i find serial numbers for Adobe Creative Cloud
hi i want join with Adobe Creative Cloud, But the system buy it is want serial numbers i don't know where i find it ,i have trial version 30 day i want buy Complete — Special Offer but i can't
If the 30 days of trial are over then it will ask you to buy it or not allow you to use it.
Some important links to buy CC are:
Adobe Store | Online order and payment FAQ
Manage your membership and payments | Creative Cloud
Having trouble activating your Creative Cloud subscription in trial applications?
You can also contact Adobe Support for purchase
http://adobe.ly/yxj0t6
Regards
Rajshree -
Free trial for Adobe Creative Cloud?
Hi there,
I saw a free 30 day trial for the creative cloud, but it appeared not selectable. I'm wondering if I can still get the free trial anywhere.
PS: If it's no longer available, you should remove it from the lineup. Here's the link:
https://creative.adobe.com/plans
Thanks,
kh108Are you by chance already signed in with an existing Adobe ID? If so the Free Plan will be grayed out.
If you are not signed in the please try clearing the cache and cookies on your browser, or even try a different browser. -
Advice for a new PC configuration for Adobe Creative Cloud, please?
Dear sir or madam,
For the moment I have an old PC (buy in April 2008) and perhaps if you help me I could have a more powerful machine.
Here is the resume of the configuration of my desktop
--------[ Operating System ]---------------------------------------------------------------------------------------- ----
Operating System Properties:
OS Name Microsoft Windows 8.1 Professional
OS Language Français (France)
OS Installer Language Anglais (Royaume-Uni)
OS Kernel Type Multiprocessor Free (64-bit)
OS Version 6.3.9600.16452 (Win8.1 RTM)
OS Service Pack -
OS Installation Date 21/02/2014
OS Root C:\WINDOWS
Components Version:
Common Controls 6.16
Windows Mail 6.3.9600.16384 (winblue_rtm.130821-1623)
Windows Media Player 12.0.9600.16384 (winblue_rtm.130821-1623)
Windows Messenger -
MSN Messenger -
Internet Information Services (IIS) -
.NET Framework 4.0.30319.33440 built by: FX45W81RTMREL
Novell Client -
DirectX DirectX 11.0
OpenGL 6.3.9600.16384 (winblue_rtm.130821-1623)
ASPI -
Operating System Features:
Debug Version No
DBCS Version No
Domain Controller No
Security Present No
Network Present Yes
Remote Session No
Safe Mode No
Slow Processor No
Terminal Services Yes
--------[ Motherboard ]---------------------------------------------------------------------------------------- ---------
Motherboard Properties:
Motherboard ID 06/19/2009-P35-ICH9-6A89OG0PC-00
Motherboard Name Gigabyte GA-EP35-DS4
Front Side Bus Properties:
Bus Type Intel AGTL+
Bus Width 64-bit
Real Clock 333 MHz (QDR)
Effective Clock 1333 MHz
Bandwidth 10667 MB/s
Memory Bus Properties:
Bus Type Dual DDR2 SDRAM
Bus Width 128-bit
DRAM:FSB Ratio 12:10
Real Clock 400 MHz (DDR)
Effective Clock 800 MHz
Bandwidth 12800 MB/s
Chipset Bus Properties:
Bus Type Intel Direct Media Interface
Motherboard Physical Info:
CPU Sockets/Slots 1 LGA775
Expansion Slots 2 PCI, 3 PCI-E x1, 2 PCI-E x16
RAM Slots 4 DDR2 DIMM
Integrated Devices Audio, Gigabit LAN, IEEE-1394
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset P35
Extra Features Dynamic Energy Saver, SATA-II, RAID
Motherboard Manufacturer:
Company Name Gigabyte Technology Co., Ltd.
--------[ CPU ]---------------------------------------------------------------------------------------- -----------------
CPU Properties:
CPU Type DualCore Intel Core 2 Duo E8400, 3000 MHz (9 x 333)
CPU Alias Wolfdale
CPU Stepping C0
Instruction Set x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1
Original Clock 3000 MHz
Min / Max CPU Multiplier 6x / 9x
Engineering Sample No
L1 Code Cache 32 KB per core
L1 Data Cache 32 KB per core
L2 Cache 6 MB (On-Die, ECC, ASC, Full-Speed)
CPU Physical Info:
Package Type 775 Contact FC-LGA8
Package Size 37.5 mm x 37.5 mm
Transistors 410 million
Process Technology 45 nm, CMOS, Cu, High-K + Metal Gate
Die Size 107 mm2
Core Voltage 1.113 - 1.225 V
I/O Voltage 1.113 - 1.225 V
Typical Power 65 W @ 3.00 GHz
Maximum Power 91.9 W @ 3.00 GHz
CPU Manufacturer:
Company Name Intel Corporation
Product Information http://ark.intel.com/search.aspx?q=Intel Core 2 Duo E8400
Driver Update http://www.aida64.com/driver-updates
Multi CPU:
Motherboard ID OEM00000 PROD00000000
CPU #1 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU #2 Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 MHz
CPU Utilization:
CPU #1 / Core #1 0 %
CPU #1 / Core #2 0 %
--------[ Windows Video ]---------------------------------------------------------------------------------------- -------
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
[ NVIDIA Quadro 2000 ]
Video Adapter Properties:
Device Description NVIDIA Quadro 2000
Adapter String Quadro 2000
BIOS String Version 70.6.41.0.6
Chip Type Quadro 2000
DAC Type Integrated RAMDAC
Driver Date 29/09/2013
Driver Version 9.18.13.2739 - nVIDIA ForceWare 327.39
Driver Provider NVIDIA
Memory Size 1 GB
Installed Drivers:
nvd3dumx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvwgf2umx 9.18.13.2739
nvd3dum 9.18.13.2739 - nVIDIA ForceWare 327.39
nvwgf2um 9.18.13.2739
nvwgf2um 9.18.13.2739
Video Adapter Manufacturer:
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/page/products.html
--------[ Physical Drives ]---------------------------------------------------------------------------------------- -----
HDDs :
. 2 HDDs 2 x 1 TB SATA-II RAID 0 for Editing video with Premiere Pro CC
. 1 HDD 2 TB SATA-II for backups
. 1 HDD 2 TB SATA-III for backups off site + Archive
[ Drive #1 - Intel Raid 0 Volume (1863 GB) ]
#1 (Active) NTFS 1 MB 350 MB
#2 NTFS C: 351 MB 1907380 MB
[ Drive #2 - WDC WD20EZRX-00D8PB0 (1863 GB) ]
#1 MS Reserved 0 MB 128 MB
#2 Basic Data G: (Archives) 129 MB 1907600 MB
[ Drive #3 - Hitachi HDS722020ALA330 (1863 GB) ]
#1 NTFS D: (Backup) 1 MB 1907727 MB
--------[ Memory ]---------------------------------------------------------------------------------------- --------------
Physical Memory:
Total 8190 MB
Used 3334 MB
Free 4856 MB
Utilization 41 %
Swap Space:
Total 9470 MB
Used 4131 MB
Free 5340 MB
Utilization 44 %
Virtual Memory:
Total 17661 MB
Used 7465 MB
Free 10196 MB
Utilization 42 %
Paging File:
Paging File C:\pagefile.sys
Current Size 1280 MB
Current / Peak Usage 243 MB / 700 MB
Utilization 19 %
Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU Yes
Active Yes
--------[ SPD ]---------------------------------------------------------------------------------------- -----------------
[ DIMM1: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM2: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM3: GeIL CL5-5-5 DDR2-800 ]
Memory Module Properties:
Module Name GeIL CL5-5-5 DDR2-800
Serial Number None
Manufacture Date Week 44 / 2009
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-15 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 333 MHz 4-5-5-13 (CL-RCD-RP-RAS) / 20-43-3-5-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 3-4-4-10 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
[ DIMM4: GeIL CL5-5-5DDR2800 5 ]
Memory Module Properties:
Module Name GeIL CL5-5-5DDR2800 5
Serial Number 00000005h (83886080)
Module Size 2 GB (2 ranks, 8 banks)
Module Type Unbuffered DIMM
Memory Type DDR2 SDRAM
Memory Speed DDR2-800 (400 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh
Memory Timings:
@ 400 MHz 5-5-5-18 (CL-RCD-RP-RAS) / 23-51-3-6-3-3 (RC-RFC-RRD-WR-WTR-RTP)
@ 266 MHz 4-4-4-12 (CL-RCD-RP-RAS) / 16-34-2-4-2-2 (RC-RFC-RRD-WR-WTR-RTP)
@ 200 MHz 3-3-3-9 (CL-RCD-RP-RAS) / 12-26-2-3-2-2 (RC-RFC-RRD-WR-WTR-RTP)
Memory Module Features:
Analysis Probe Not Present
FET Switch External Disabled
Weak Driver Supported
Memory Module Manufacturer:
Company Name Golden Emperor International Ltd.
Product Information http://www.geil.com.tw/products
Microsoft told me with Microsoft Update Advisor that I could upgraded from Windows 7 Pro 64 bits to Windows 8 Pro 64 bits and after one year with another Microsoft Upgrade Advisor from Windows 8 Pro 64 bits to Windows 8.1 Pro 64 bits. But Gigabyte does not give the drivers on their website for this motherboard that support Windows 8 and Windows 8.1.
I think I should purchase a new motherboard, a new CPU and new RAM. Do you agree? If yes, so can you tell me what king of CPU and motherboard to choose for Creative Cloud, please? I had followed Adobe advices to use a Nvidia Quadro 2000 graphic card and HDDs in RAID 0 for editing video.
Moreover Microsoft recommend to use a SSD for Windows 8.1. So, do I really need a SSD, with which capacity and which brand?
Thank you if someone can help me.
Yours faithfully
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.Hi Isidore,
Please refer the link: http://www.adobe.com/products/creativecloud/tech-specs.html with system requirements to run the CC app's.
Regards,
Romit Sinha
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