Upgrade software for torch 9800

I have BB Torch 9800. I m living india and carrier is Airtel. Can anybody help me to how to upgrade software.

Hello,
The simplest way is to, on a PC (you cannot do this on MAC):
1) Uninstall, from your PC, any BB OS packages
2) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
3) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
5) Launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC. If, during the process, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Don't forget to backup.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop software for Torch 9800

Hi there
Have downloaded the desktop software for Torch 9800 for use on new PC with Windows 8.1 and each time it synchronises (only doing calendar and contacts one way from device to PC in outlook) the desktop programe crashes half way through. Help please.

Hi and Welcome to the Community!
I've seen multiple posts from folks on Windows 8.1 having various issues. My suspicion is compatibility...refer:
http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
As you can see, it states Windows 8, but not 8.1. Hence, my suspicion is that the current versions of the Desktop Software are not compatible with 8.1, and hence cannot be expected to provide proper functionality.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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Updating Device Software For Torch 9800

Every time I try to update my device software it backs up Ok and the gives me the following message:
An error has occurred while downloading software for your device. Please verify your Internet connection or try again later, if the problem persists.
I have an internet connection through my desktop. Does it need to connect through my Blackberry device or does my desktop connection suffice.
I would appreciate anyones help with this.

Hey col253col253,
Welcome to the BlackBerry Support Community Forums.
Have you tried performing the update through www.blackberry.com/update?
If not, I would suggest trying.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Whatsapp problem for Torch 9800

Hello,
I have a problem with my phone. I downloaded this app from the official website, installed and working fine for a couple of days. Then, it starts to lag and freezes for no reason, especially when I'm scrolling down looking at my contacts in favourites. I did a soft and hard reset and doesn't work at all. So i ended up deleting this app and reinstall again and the problem is still happening.
Any comments?

denizua98 wrote:
which the latest version for torch 9800
I want a new software up to 7.0 version
is there new update?
Hi @denizua98! Welcome to the BlackBerry Support Community Forums!
No, you cannot install Os 7 on your Torch 9800.
OS 6.0.0.756 was the last update.
Cheers!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Confirm Upgrading Software for VPN 3060E Concentrator

Maybe I have the steps wrong, but my upgrade didn't work. See below to confirm my instructions to upgrade VPN 3060E concentrator
UPGRADING SOFTWARE.FOR VPN CONCENTRATOR
1. Go to Administration/Software Update/Concentrator
2. You will see the current software revision, below that you will see the current image file.
3. Enter the complete pathname of the new image or click Browse to search for the file. File must be accessible by the workstation you are using to manage the VPN Concentrator.
4. Once you have the pathname of the new image entered, click the upload button.
5. You will see the Software Update Progress window appear.
6. Continue to wait until the update progress window completes and says that update was a success or you can stop the file transfer that is progress by clicking cancel.
7. After the update, the manager returns to the Administration screen where you may see a message that a file upload is in progress. Click the highlighted link to stop it and clear the message. The manager will also verify the new software.
8. A reboot of the concentrator is needed once the update is complete.
9. To reboot the concentrator go to Administration/System Reboot. In the action field select reboot. In the Configuration field, choose to reboot without saving the active configuration. In the When to Reboot/Shutdown section, choose Now.
10. The Software Update Error Screen will appear if there was a problem with the upgrade.

Hi,
Yes, you pretty much summarized what needs to be done in order to upgrade the VPN3000.
So, what is the error that you got while upgrading. Also, when you download the image from cisco.com, make sure that the file size matches.
http://www.cisco.com/en/US/products/hw/vpndevc/ps2284/products_administration_guide_chapter09186a00800bd91f.html
Regards,
Arul

Os version 7.1 error in downloading software for torch 9860

hi,
i need help on how i can successfully download the new version 7.1 for torch 9860. its always showing "an error occured while downloading software for your device". it's really **bleep** me off. please help me.
thanks in advanced.
peachytot

Hi and Welcome to the Community!
Given your short description, I cannot tell exactly the method you are attempting to use...there are several. OTA on the device? Direct with Desktop Software? USB connected using the RIM update website? Loader.exe? BBSAK? Some other method?
Nevertheless, I recommend this method. At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for each model. Please use those as reference as you proceed.
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Browser configuration is not visible in options of browser for Torch 9800

I have recently bought Torch 9800 and I have upgraded my plant to use browser services.
Problem arised when I tried to upgrade Blackberry App World, while downloading my phone automatically rebooted.
After reboot there was no icon for Blackberry App World and also I couldnt browse.
So I checked with my service provider and they asked me to check my browser settings,
to my misery now there is no 'Browser Configuration' in option menu.
Please somebody help me with this...I am really stuck as SP says nothing they can do about it.

Hi. I tried it, but it did not help. :(
It is strange. Before I had the error in log:
Unable to rename '/appl/ucm_cluster/server/weblayout/resources/schema.work' to '/appl/ucm_cluster/server/weblayout/resources/schema' while publishing schema.
When I looked into the 'schema' dir there was old doctypes in js file
In 'shcema.work' which was supposed to be renamed to 'schema' there was my correct document type in js file.
Now in /server/weblayout/resources/schema/views/doctypes/all.js file there is only my correct document type but i still have in gui the old wrong doctypes! :(

Hot spot for torch 9800

Hi All
Can I upgrade a torch 9800 to enable hotspot?
I have done it with the torch 9810 - but seem to have trouble with the 9800 - any thoughts?
Thanks

Hot spot on blackberry is only available for device running on os 7.1 upward

Problem after installing new software on torch 9800

Hi,
after installing the new software version 6.0 Bundle 3159 my blackberry tells me that:
uncaughtexceptation:
Application
net_rim_bb_nabsync_114(261) is not responding;
process terminated
but also there is an e-mail that doesn't work when I wan´t to open it fist of all it doesn't open then suddenly the screen turns white and it tells me something and below it there is a button to reset. If I click on the button the phone restarts

Friend should do an update again your team blackberry.
Remember to make a backup with Desktop Manager and the BlackBerry protect
Having BBSack to apply wipe, factory reset wipe more, following which you do a software update via Loader.
Software For BlackBerry® Torch™ 9800 smartphone
BlackBerry Handheld Software v6.0.0.3170 (Multilanguage)
Package Version: 6.0.0.3170
Consisting of:
Applications: 6.0.0.756
Software Platform: 6.6.0.252
File name: 9800M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain.exe
File size: 171.22MB
https://swdownloads.blackberry.com/Downloads/entry.do?code=15D4E891D784977CACBFCBB00C48F133
Regards.
Kudos ** Do not forget to give those people who help and advise you regarding your questions ** Can
Accept as Solution to ** Comments **
@gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

MEP 0 LEFT FOR TORCH 9800

Please unlock my Torch 9800
provider : AT&T
Thank you
Edit: Personal information removed (IMEI). At no time should you provide any personal information to any other community member. Check out the User Guidelines for details.

After the ten attempts have been used, you must get RIM to unlock the device.
There are two routes, and only two, to achieve this.
* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Changing user for Torch 9800

I did get a new phone to myself and will give my well served Torch 9800 too my wife to replace even older Nokia E71. But what is the best way to change user for phone? I am not worried about leaving any data to phone, but I want to change all e-mails addresses, phone set-ups etc.
Solved!
Go to Solution.

Whenever you give your phone to someone else, do a security wipe. That way, it'll be like they're getting a new phone right out of the box with no data left over from you.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

New battery for Torch 9800

I need a UK supplier for a NEW torch 9800 battery - having amazing difficulty finding one.
Blackberry do not seem to provide one.

Amazon is always a first thought. Have you already checked? Is it an option for you?
I expect an online purchase is going to be your only recourse. I don't know best sources for UK, however. See what others say.
- Ira

Sun Java Virtual Machine for Torch 9800

Hi All This is my first message on Blackberry Forum. Hope I can resolve my problems easily. Most of the Java games not working in my Torch 9800. All of them can install but getting errors. Apps are working well but games are not working. How can I fix this?
I used Sony Ericsson K300i before. Games and apps are working perfectly. But I can't understand why Blackberry doesn't support? Hope someone's help on this matter.
Thanks

This maybe old but i have the same question.

Port number for torch 9800

I want to run an ip camer through my Blackberry Torch 9800 thorugh an app which needs the port number of my device which i don't know. Please guide me how to find the port number of my device

That is the workspace URL, do you mean workspace ?
it will usually be http://<workspace_server>:19000/workspace/index.jsp or http://<workspace_server>/workspace/index.jsp
FR web port is usually 8200
Cheers
John
http://john-goodwin.blogspot.com/

Simplified Chinese for Torch 9800

I have exhausted all possibilities. Help , please.
I have downloaded the file on my media card, cannot use it.
there is no Language and Input Support
in my application on desktop manager.

Hi and Welcome to the Community!
From what you have described, you are going about it all wrong...your media card is irrelevant. Start here please:
KB05305 Localization support for BlackBerry smartphones
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
As you choose OS files to use, please keep in mind the information from KB05305 (linked above)...you must choose OS files that include the language(s) you desire
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue. During the process, there also will be a screen to choose the components to install to your BB...review ALL of these very carefully and be sure to INCLUDE any that are specific to the language(s) you desire to be available on your BB.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Upgrade software for torch 9800

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