Upgrade Software Version WLC 5508

Dear,
i try to upgrade the software from 6.0.199.4 to 7.5.102
can we do it directly or we shoud upgrade gradually first from 6.0 to 7.0 then 7.5 ?
when we try from TFTP it give error [code file error disconnected- unknown error]
tru FTP error is [cont send replay disconnected]
Can you Help me Please

addition to Sandeep & Scotts feedback,
When you do the upgrade, make sure your 5508 FUS also get upgraded to latest version 1.9.0.0. Here is the release notes for that
https://www.cisco.com/en/US/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.pdf
This process will take 30-40min & do this within a sufficient outage/maintenance window.
Here is the release notes for 7.4.121.0(7.4MR2) the one I would recommend
http://www.cisco.com/en/US/docs/wireless/controller/release/notes/crn74mr02.html
Also refer the compatibillity matrix to see which product it will support depending on the products that are available at your environment
http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html
HTH
Rasika
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Im a beginner in sense of using my ipad, Iphone 4s. although i've had both for over a year. if i upgrade software version do i loose any of my music, video or contacts on any of my devices?

You shouldn't lose anything at all under normal circumstances, but you should be proactive and backup your iPad with iCloud (if you use iCloud only) or if you use iTunes, transfer purchases, backup and sync before you update your device.
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regards,

But I would recommend you going to the latest 7.0.230.0.
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Can we upgrade IOS in WLC 5508 through CISCO prime?

I have CISCO prime 2.0 and CISCO WLC 5508 HA SSO pair.
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Can I do through the CISCO prime ......
As per the link :http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html#pgfId-43571
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Please check this link to upgrade wLC software in HA setup.
http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/7-5/High_Availability_DG.html
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Upgrade software version for wireless controller

Hey
Does anyone knows or recommend the best stable bug free (or less bugs) software version for Cisco controllers models 5508's and WISM2 .
Thanks
Sent from Cisco Technical Support iPad App

If you have Windows 8 machines, 7.3.101.0.
If you don't, then 7.2.111.3.
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CUCM 8.5.1 to 8.6.2 Upgrade Software Version license is missing.

We upgraded a demo system which was running CUCM 8.5 to Version 8.6.2 as a dry run before installing our actual 8.6.2 servers and we can no longer register phones. The GUI tells us " Software Version license is missing. Service will not start. Please upload SW Feature license file.
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Brian

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CSCtr77210 - Feature demo-license is removed after minor upgrade to 8.6
✓Save To My Bug Watch
Description
Symptom:When doing a minor upgrade to CUCM 8.6 the demo license still works, however the feature demo-license does not work anymore. It shows as "Missing".
Conditions:Minor upgrade to CUCM 8.6
Workaround:
Request new demo licenses
Details
First Found in:
More
Less
Status:
Open
Last Modified:
Apr 02,2012
Known Affected Versions:
More
Less
Fixed in:
More
Less
Product:
Cisco Unified Communications Manager (CallManager)
Platform:
Dependent
Severity:
4 - minor
Cheers!
Rob
"Everything is broken" - Bob Dylan

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Field Upgrade Software (FUS) for 5508 controller

All
I would like to know the Field Upgrade Software can be uploaded along with the IOS : AIR-CT5500-K9-7-0-230-0.aes . please suggest
Controller : AIR-CT5508-50-K9
IOS : AIR-CT5500-K9-7-0-230-0.aes
FUS : AIR-CT5500-K9-1-7-0-0-FUS.aes
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Lerner

You don't need to but if you want, go ahead.

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That warning is mainly for BES users. You will be fine. Upgrade away!
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Upgrade WLC 5508

I'm trying to upgrade my Cisco WLC 5508 with 125 AP's from 7.0.116 to 7.4.110, so it can support the new AIR-CAP2602 and the old AIR-LAP1142 at the same time, but for some reasons the AP's will not accept the new software.
(Cisco Controller) >show boot
Primary Boot Image............................... 7.0.116.0 (default) (active)
Backup Boot Image................................ 7.4.110.0
I have tried to predownload the new image to all AP's from the WLC, and it sucses, but the predownloaded image was not copied into the Backup image.
(Cisco Controller) >show ap image all
Total number of APs..............................   125
Number of APs
        Initiated........................................... 0
        Predownloading................................ 125
        Completed predownloading................ 0
        Not Supported.................................. 0
        Failed to Predownload....................... 0
                                                 Predownload     Predownload
AP Name            Primary Image Backup Image   Status          Version        Next Retry Time Retry Count
AP-xx-01               7.0.116.0      7.0.116.0      Complete        7.4.110.0      NA               NA
When I then re-boot the WLC on the new software (7.4.110), the AP's just show up in the GUI as "downloadning" and the the AP's re-boot. This going on and on, so I had to force the WLC to reset on the old software (7.0.116).
I think my problem is, that the AP's have the same image atached to both Primary and Backup, so my question is:
How do I clear the information about the Backup image in the AP's and downlod the new image to the AP's?
Can I ftp/tftp the new image direct to the AP's and Then do any configurations at the AP's to make it the Backup image?
THX Frank

Hi Frank,
(Cisco Controller) >show bootPrimary Boot Image............................... 7.0.116.0 (default) (active)Backup Boot Image................................ 7.4.110.0
Since your controller backup image is 7.4.100.0, when you pre-download the image to AP use the following ("backup" keyword instead of "primary")
(Cisco Controller) >config ap image predownload backup all
Then check "show ap image all" to confirm that new image version shown as pre-downloaded image version in your APs.
Then you can go ahead & swap the image on all your APs using
(Cisco Controller) >config ap image swap all
Then you can change the boot image on WLC to pointing to 7.4.110.0 & reset your controller.
(Cisco Controller) >config boot backup
(Cisco Controller) >show boot
Primary Boot Image............................... Code 7.0.116.0 (active)
Backup Boot Image................................ Code 7.4.110.0 (default)
(Cisco Controller) >reset system
Let us know how it goes
HTH
Rasika
**** Pls rate all useful responses ****

2 Cisco WLC 5508 controllers and software upgrade 7.6.130 + FUS 1.9

Hi
I have two WLC 5508 controllers that need 7.6.130 and FUS 1.9 installed. (Current version 7.3 and FUS 1.7)
Configuration: One controller is at Site A and the other controller is at Site B (two different states..)
They're configured so that if Site A goes down, Site A AP's will failover to Site B and vice versa ..
- What would be the recommended approach for upgrading the software to 7.6.130.0 (from 7.3) and also upgrading FUS 1.9 (from 1.7)?
My plan was to download 7.6.130.0 to both controllers and pre-download the software to all AP's (about 100 total between both sites) and then reboot the controllers at night at the same time? Or one before the other?
Step 2. Install FUS 1.9 to each controller.
I'm concerned over what might happen during the upgrade and AP failover etc..
Thanks

This is what I would do:
Upload v7.6.130.0 to all WLCs and then use the pre image download to push the image to all access points.
Dont reboot the wlc
Image swap in the access points so that v7.6.130.0 is primary
Move all access point to one of the WLCs (A)
Enable ap AAA authentication on the WLC that has no access points and the one you will work on first. This prevents access points from joining
Reboot the WLC (A)
Upload the FUS 1.9.0.0
Reboot WLC (A) this takes up to 45 minutes
When the WLC (A) comes back online, uncheck ap AAA authentication
Move access points from WLC (B) to WLC (A)
Enable ap AAA authentication on WLC (B)
Perform all the other task you did earlier on WLC (A)
That's it.
-Scott

WLC 5508 Software Upgrade

Hi There,
I have upgraded the software version of a WLC 5508 that was running version 6.0.182.0 to 7.0.235.0 version. Looking at the show sysinfo on the controller (as shown below), I notice the Field Recovery Image Version has the previous version. As far I understand that image version will kick in if the 'ESC' character is hit during the boot up process.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
Can someone please explain if the FRIV should be upgraded, if yes what is the best way? or otherwise if it should be ok to leave as is?
Best Regards,
egua5261

Thanks for the info. I've upgraded it.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.235.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 7.0.112.21
Firmware Version................................. FPGA 1.7, Env 1.8, USB console

WLC 5508 FUS+Software upgrade

Hello,
I have 2 controllers 5508 (7.0.98.0) and i want to upgrade to version 7.4.110.0.
What is the recommended sequence for software upgrade and FUS ugrade to 1.7.0.0?
First to upgrade the FUS,reload the controller and then the upgrade the software or the opposite?
Is possible to download both files and reboot the controllers later?
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.98.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... N/A
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name...................................... WLC-5508-A
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Thanks.

"Field Upgrade Software (FUS) is a special AES package that contains several system related component upgrades. These include the bootloader, field recovery image, and FPGA/MCU firmware. Installing the FUS image requires special attention because it installs some critical firmware. The FUS image is independent of the runtime image"
Yes, this is highly recomended to do this upgrade. Otherwise you may have wired issues of APs are not working as expected.
Here is a document explain this process
https://supportforums.cisco.com/docs/DOC-23757
Here are some reference post FUS upgrades helped
https://supportforums.cisco.com/thread/2250073
https://learningnetwork.cisco.com/thread/63054
HTH
Rasika
*** Pls rate all useful responses ****

Upgrade Software Version WLC 5508

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