Upgrade to 1.1.2 then can't sync - stuck on backup / restore screen

I have done the upgrade twice and the same results. It loads and activates the phone, but won't restore the backup or sync any content.

I answered my own question. I feel like a boob since the problem was the CONTINUE button was obscured from the window until I went full screen.

Similar Messages

  • After upgrading to 11.0.1, I can't sync my music or videos

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  • HT1414 I can not sync my iPhone after restoring it - my computer only gives me the restore (again and again and again) option.  I have no music and only a few aps now on my iPhone.  Any tips before I go to the genius bar?

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  • No app store after upgraded iPhone 4 to ios5. Can't sync apps in iTunes

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    Okay, so I tried something different... I deleted all of the music from itunes (but not the files themselves), then copied my entire music libray to a new folder, then reset the "sync history". I imported all of the music from the new location into itunes, then dragged it onto the iphone. I then got the message:
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  • My Ipod Classic is stuck on the restore screen but it won't restore when connected to Itunes, what can I do?

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  • I back up everyday and then my iphone synced before i could restore, how do I restore to a previous backup

    I back up everyday so that I can have piece of mind to restore, but my itunes synced and updated the backup to the way my phone was before I had the chance to do anything. How can I restore to a previous backup?

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  • Since upgrading to 10.6.8, I can't sync to my calculator and my ipod nano flashes yellow.   Could 10.6.8 have closed some ports needed?

    I have a TI-92+ calculator, and the TI Connect software to sync it.
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    But I tried that with TI Connect and it didn't help.
    I just got a bunch of software to put on the calculator and can't access it !

    It depends on what iMac you have. If it is an old PPC (G4 orG5) iMac then no further upgrades are possible. If it an Intel iMac:
    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    (NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
    http://support.apple.com/kb/DL1399
    Check via Software Update whether any further updates are required, particularly to iTunes.
    You should now see the App Store icon in iTunes, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac Mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    iCloud system requirements:
    http://support.apple.com/kb/ht4759
    If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    or Mountain Lion:
    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

  • After upgrading to 9.02, can't sync iphone, wants to restore it

    After i upgraded to iTunes 9.02, I went to backup my iphone and sync it etc, but instead of syncing, it brought me to a screen that says "An iPhone has been previously synced with this computer" and only offers me the options of setting it up as a new iphone, or restoring it from a previous backup. Unfortunately the previous backup does not have any of the new paid app's I downloaded directly to the iphone, nor does it have all the progress i've made on certain games. Is there any way of correcting this or am I doomed to have to restore everything?
    Thanks in advance!

    Hi... I have the same problem. Upgraded to iTunes 9.2 in order to download the iphone iOS4, and now I can't connect to the internet. Airport is connected, and there is an IP address, but Safari can't open pages and iTunes can't connect to the store.
    I've been through all the network diagnostics and rebooted all equipment several times, reset Safari, and run both spyware and virus detection with no results. My other computer and iPhone each connect fine using the same wireless connection just fine.
    Any ideas?

  • I upgraded to 6.0 and now can't get past the Q/A screen to get to my inbox.

    When I click on my Firefox desktop icon I go to a page that congratulates me for upgrading to 6.0. From there I cannot get to my email. I'm a technophobe and it's probably simple, but I don't
    need that initial page anymore. I want access to my email!

    I've got the same issue on two different iPhones. Mine, an original 8GB version and my wifw's, a newer 3G. I downloaded and installed 3.0 OS last night on mine and did same this morning for my wife's phone......both have the same issue....cannot initiate or respond to test messages....have to "clear" previous conversations before the keyboard allows message typing and sending....hard to agree with assessment that I need to retore to factory and reload on both sets because it didn't load properly the first time....a little too coincidental but I'll give it a try.

  • "Upgraded" to OS4 software, now I can't sync my music and iTunes freezes.

    I would tell you what the error says, but iTunes is frozen and won't open. I know it's trying to copy a m4v file or something like that. It's the album artwork.
    So now I have a seemingly slower software update and no music on my phone that is literally falling apart.
    Windows 7, iPhone 3GS, and the latest iTunes.

    Did you restore the iPod using this iTunes library/computer?
    Make sure that yo have the right boxes checked to sync the media
    iTunes: Syncing media content to iOS devices and iPod
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.

  • How can I Sync my iPhone before restoring?

    I tried to use something called DrFone to restore my calendar, which I had accidentally deleted on my iPhone 4. Didn't see the fine print that said the trial version didn't support back up. Now my phone is totally frozen. When I turn it on, the screen is black and tells me to connect to iTunes. When I do that, it tells me to restore - but then tells me I will lose all my data unless I sync it. When I try to sync it, I don't have the option. My summary screen only shows a grayed-out button for Software Update and a pushable button for Restore - nowhere does it have back up, sync, etc. It was bad enough losing the calendar, now I can't access my phone. I don't want to restore without figuring out how to get the info off of it first - photos, contacts, etc. Any help would be greatly appreciated!

    You don't have a choice at this point. Any data that was on the phone is most likely already gone.

  • Can you help me? iPhone 5 stuck on apple restore screen

    My phone just stopped working randomly two days ago, sice then i've been looking for solutions and haven't found any. Sometimes itunes will say the phone can't be restored with different error codes everytime, or it will get to the screen where there's a white line indicating the pace of the restore, but it will stay at 0% for however long i let it sit there before hard resetting it. Any ideas?

    Hi Larry Fishy,
    If you are having issues restoring your iPhone from iTunes where it gives an error number instead of completing, you may find the troubleshooting steps in the following articles helpful:
    Apple Support: Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Regards,
    - Brenden

  • Why can't I get past the restore screen to set up my iPhone?

    I had to get a new iPhone 4 today because I dropped the old one in water.
    When I go to set up the new phone, I have the option to restore from my backup from about a week ago. So I did that...it restores the phone and then usually it goes to the page where you can see the contents of your iPhone and sync music and apps. I can't get past the restore "Set Up Your iPhone" page. I called Apple Support and they do not understand what I'm trying to say and keep telling me to restore my phone. I DID 5 TIMES! It won't let me go beyond that option screen. HELP ME!

    Were they able to help you, I am having the same problem -- when I called, they told me to restart my computer (just completed that)... fingers crossed, I will let you know if it works!

  • My ipod 4th gen is stuck in the restore screen.  Itunes logo and usb plug.  have tried restoring and wont restore. what can i do?

    so i connected my Ipod touch 4th gen to my pc to try and update to latest software.  when i plugged it in and went through the steps and the ipod started extracting and installing sofware an unknown error came up and wouldnt do anything else.  have tried restoring multiple times and wouild not work.  a few days ago something similar happened to my iphone 4.  was updating apps and then all of a sudden wouldnt get any reception.  i attempted to restore and nothing. 

    OK, there are many different error messages and many different corresponding solutions.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

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