Upgrade to 4.5 device software on Telus Pearl 8130: HTML Email viewer doesn't work
I just upgraded the software on my Telus Mobility (Canada) BlackBerry Pearl 8130 (from 4.3).
One of the main reasons I wanted to upgrade was to take advantage of the HTML email viewer (yeah! finally!).
My installation went fine, and the View Messages in HTML option is enabled (was by default, have verified it again).
On my first test email that I sent to myself from my Yahoo account to my default ISP email account, here's what happened. The Yahoo email uses a very simple "stationery" as background, consisting of two small graphic files, one in the upper left and one in the lower right. In between those two graphics is the text you wish to write. So I put the words "test test" in the text portion and sent it to myself.
When the email was received on the Pearl, indeed I saw the two graphics. However, the text was not displayed.
That was the first attempt. The second attempt produced no graphics at all.
I also tried sending myself an email using some formatting, like bold fonts, different text colors, underline and one jpg file. None of the formatting came through, and the jpg came through as an attachment (instead of in the the body of the email where it was placed). When I tried to open the jpg, by clicking on "1 Attachment", I got an error stating that it is an unrecognized file type and cannot be opened.
So it appears that the upgrade took 1 step forward and 3 backwards.
Anyone experience this, and if so, is there a fix, either now or in the works? Does RIM Support read these forums?
Telus Tech Support said that something is being done but they weren't too specific.
I have another upgrade-related question regarding Documents to Go, but I'll post that in a separate thread.
Message Edited by bwv565 on 12-16-2008 11:43 PM
hello,
about your Bluetooth problem, I suggest you one a new discussion on the decicated board called "BlackBerry Accessories". ou will find there experts about Bluetooth.
http://supportforums.blackberry.com/rim/board?board.id=accessories
about the third point : it usually takes a long time for the device to emerge after a battery pull. It's quite common, you can't do anything about it.
about the second point. In my opinion there at least one picture that is corrupted (or one index file).
in the folder containing that image, do you have many images ? Let's call that folder A.
I suggest you to move them one by one into another folder B, then scroll through the folder A.
it will certainly reset a few times, until at one point it wont' freeze, meaning the folder A does not contain the corrupted image anymore.
you then know that the last image moved from A to B is the culprit.
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