Upgrade to 6.0.4 lost All purchased music et al...
went to 6.0.4 from some flavor of 5 and now No purchased music At All,
also about 1/3 of my library is gone also
curious that....
tried the usual trashing prefs etc to no avail
Are the lost tracks still listed, but with a question mark? If so, you could try a script like iTunes Track CPR v1.3 to have iTunes see them again.
If they are completely missing from itunes, check to see if the music is truly lost. Use Spotlight to search for mp4 files to look for your purchased music or mp3 to search for your mp3 files. You could also manually look through ~Music/iTunes/iTunes Music to see what files are there.
Similar Messages
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I recently lost my phone, and I lost all my data. When I got it back and signed on the iTunes store, it showed that I did not purchase any music, although I did. The two e-mail addresses used to purchase the music won't work. How can I get my music back?
Had the same problem. Go to the home page on iTunes. Click "Account" (Under Quick Links). Scroll down to "iTunes in the Cloud" and click "Manage" under the Hidden Purchases. Every purchase should pop up after that.
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My brother updated our iTunes, so I'm not exactly sure what happened during the install process, but now I've lost all of my purchased music. I can go to my purchase history and see everything I bought, but there is no longer a purchased subsection in my iTunes. I didn't have the music on my iPod when he updated it, so I have no idea how to get my music back. Help?
First of all check your computer to see if the files are still on your hard drive. If they are still there use the File>Add File to Library option in iTunes to add them back into your library: iTunes Music Store: Finding missing music and video downloads
If the files are no longer on the computer and if you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive -
I upgraded to 5.01 and lost all my CD music files. Worse, I have had to change my computer and while I can see a list of files in Itunes on the new machine I cannot download them. What's to be done?
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything on the new computer.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipad- without syncing : File>Transfer Purchases
In some countries you can redownload some itunes content.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I upgraded to iOS 5 and lost ALL of my apps even though they were backed up to Itunes during the process. Whenever I plug my ipad into my computer the apps that appear in Itunes are from my ipod touch. How can I get my apps back without purchasing them again?
On your iPad and iPod touch tap Settings > Store
Make sure Music is switched On under Automatic Downloads.
Now restart your iPad and your iPod touch.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
You can re download iTunes purchases for free if necessary > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I upgraded to iOS 5 and lost all my apps on my iPad. They are in iTunes, but will not sync "because the pairing record is missing." Please help!
On your iPad and iPod touch tap Settings > Store
Make sure Music is switched On under Automatic Downloads.
Now restart your iPad and your iPod touch.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
You can re download iTunes purchases for free if necessary > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have music loaded from cd's. They were intact after each sync. After a iTune upgrade, I lost all the music at sync. Can I restore them from old backup in iCloud ?
Unless you'd signed up to iTunes Match then they won't be in the Cloud, only music purchased from iTunes (if you are in a country where music can be re-downloaded) will be there. Have you not still got it on your computer and/or on a backup which you can use to sync it back to the iPad ?
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I lost all my music that I purchased from Itunes. I would like to know how to get all the music that is purchased back? I do not have anything backed up but I have the invoices for all the songs.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.
Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck! -
I updated my 3g iphone to the ISO 5.0 & now i lost all the music that I had downloaded from CD's, but all the music i purchased is still there. How can I get my CD music back on my phone?
for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer. -
After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R -
Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
I recently tried to update my iPhone 3 software via my mothers Mac book comp - during the upgrade I lost all my music and calendar dates and now the iTunes on my phone has my mothers iTunes detail - how do I get all my info back on the phone?
Restore it using the computer you normally sync with.
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Upgraded to iphoto 11 and lost all pictures
Perhaps my question has been answered in another area, but I couldn't find it. I, like others who have upgraded to iphoto 11 have lost all my pictures. They are not on the new iphoto version nor in any of the picture library files. Are they gone? If not, where do I start looking for them? Never had a problem like this before. Any Advice?
Thanks.What system are you running and what version of iPhoto do you currenty have? How did you perform the upgrade? From an iLife disc or from the App Store?
Is there an iPhoto Library package in your Pictures fodler? If so what is its size as shown in the Finder?
Is that size large enought to include your photos?
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Reboot lost all purchased songs
When I downloaded the new version of iTunes, it started downloading songs I didn't have, then my computer crashed and didn't turn back on so I had to reboot it. I lost all my music, especially the ones I actually care about like my purchased music. Is there any way I can get them back without paying again? I have the receipts, so I have proof of purchase.
PLEASE HELP ASAP
thank you for your time,
-MrSmithClick here and use the form to request it. Aside from that, no.
(46675)
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