Upgrade to 8 - "Veryifying Access" help

OK so I've been trying to upgrade from 7 for quite a few months now and every time comes the same message when I try and INSTALL (Downloading is fine):
Error writing to file: C:\Program Files\QuickTime\QTSystem\QuickTimeAudioSupport.Resources\ru.lproj\QuickTimeAudi oSupportLocalized.dll.
Verify you have access to that directory.
I saw something about deleting that file but it won't let me.
Also, my firewall is down.
Please help

Thanks for the reply -
As for the Toolkits, it is fairly straight-forward - put the check in the box if you want it loaded. Our IT dept took screen shots of step to very proper installation. According to the screen shots, they have been loaded but are not part of my tools palette. I also discovered my Advanced Math toolset(Name may be wrong) is also missing - on two installs so far. I would say the only toolset i have found so far, thankfully, is the PID toolset.
As for the editing the tools palette lockup - the Edit Controls and Functions Palette Set window disappears leaving me with just the two controls and functions palettes. I can not close either of these windows therefore I must use the Windows Task Manager to close Labview so I can re-open it do more work. I have since stopped trying to edit the palettes. This is bothersome since I have many Vi's that I have created that help complete some of the tool palette functionality I enjoy.

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