Upgrade to App World 3.1.0.58

Upgrade to App World 3.1.0.58 has caused my BB Curve 8530 to have  an "Uncaught exception:java.lang.NoClassDefFoundError"...  I can't seem to go back to any previous versions App world and have now lost the App World Icon.  I am trying to sync my BB to a playbook but without the App world I'm stuck....
Any help here anyone????

Hi there
Doesnt work, cos when you select AppWorld you are immediately told there is a new version for Blackberry Identity available and you need to install it, choose yes or no.  I dont get the option of going to the menu.  I deleted appworld, re-installed it and still getting the same thing.  I have a 9000 bold and kids have 8520's, all the same....

Similar Messages

  • Frozen after reboot after upgrading Blackberry App World

    Hi my phone is the Blackberry Curve 8900 and i am on the o2 network.I recieved an upgrade message tonight from Blackberry App World for the newest version of the app.I downloaded and then let the phone reboot.Since then the load up screen gets about halfway then freezes.I have removed the battery and left for 10 mins but no luck.I left the phone to reboot for around an hour but no luck.I have also tried connecting it to the PC but it says the device is not recognised as it is rebooting?
    Any suggestions please

    That happened to me, what you have to do is take out the battery and hold down the back space button while it restarts. Then it is in safe mode now you need to delete the upgrade.
    I hope this works  

  • HELP: I downloaded upgrade for App World to BB 8900 and now the App World icon is gone!!

    Hi
    I downloaded BB App World 1.1.0.33 for my Javelin 8900 yesterday and just realized today that my App World icon is gone/ hidden!
    I hav searched all folders and it is not there.
    When I checked my applications in options it is very much there as being fully installed!
    How do I 'unhide' or find App World please??
    Solved!
    Go to Solution.

    jmrmb80 wrote:
    Is it hidden on the home screen? Did you check if it was hidden in either the Downloads or Applications folder?
    No it is not hidden on the home screen as i set it to show all. It wasnt located in the downloads folder either. I had mentioned earlier that when I checked on the list of Applications installed it was listed there as being installed on the system.
    My solution was to delete the installment from the Applications list, reboot the device then re-install it once more (I did this twice btw). When I did that the second time I checked the downloads folder and it was finally there! I hope this helps @ rcorai.
    Though I had pretty much preferred if I could have located the previous app rather than delete n re-installing it!

  • Freezed after upgrading BB App World...pl​ease help

    I have just updated my BB App World....and now my device wont started.
    I have pull out the baterry and insert it again...but the reboot process seems stopped...the progress bar are stopped at about 3/4...and keep freeze even if i waited for about an hour.
    Can somebody help me.....thank you.

    Hello funkpunk8624, 
    Welcome to the forums. 
    Can you please explain your issue a bit more? What is the exact error message you are getting after installing BlackBerry App World? With a bit more info we should be able to help you out. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • App World not Workign since upgrade

    We upgrade Blackberry app world to my daughter’s Curve and registered, now she cannot download anything, it keeps taking her to her profile page. We went to the closest blackberry provider and we were told there is a problem with App World after it upgrades?? Is this true?

    I have the same issue. Details:
    Model: Torch 9800
    Providor: Telus
    Other: Connected to my company's BES
    Issue: When attempting to launch Blackberry App World, nothing happens when clicking on the application. The application does show that it is currently running, but when attempting to switch to it nothing happens.
    Troubleshooting:
    -Rebooted Blackberry twice
    -Pulled battery from Blackberry
    -Reinstalled Blackberry App World from the web site download
    -Refreshed the service books as suggested in the earlier post
    Unfortunately when using the desktop software, it's not listed as an application that you can remove or else I would try that as well. I've done a backup, but I really do not want to wipe my device unless absolutely necessary.

  • App world not useable after upgrade

    Hope someone can help me.since I have upgraded my app world iam no longer able to use it.it allows me in then brings up.A blackberry identity update is needed.would you like to install it now.you say "yes"then says contacting to blackberry I'd server.then brings up. blackberry identity installation failed.please try again later.(80003).then it kicks me out.

    I have the same issue. Details:
    Model: Torch 9800
    Providor: Telus
    Other: Connected to my company's BES
    Issue: When attempting to launch Blackberry App World, nothing happens when clicking on the application. The application does show that it is currently running, but when attempting to switch to it nothing happens.
    Troubleshooting:
    -Rebooted Blackberry twice
    -Pulled battery from Blackberry
    -Reinstalled Blackberry App World from the web site download
    -Refreshed the service books as suggested in the earlier post
    Unfortunately when using the desktop software, it's not listed as an application that you can remove or else I would try that as well. I've done a backup, but I really do not want to wipe my device unless absolutely necessary.

  • How to upgrade App World?

    I have a Torch 9800 with BB 6. When I try to install an app through App World it says:
    "To continue using BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support"
    There I found this article saying that
    "You can download the BlackBerry App World storefront or manually update your existing version of the BlackBerry App World storefront by visiting www.mobile.blackberry.com from your device"
    http://docs.blackberry.com/en/smartphone_users/deliverables/47218/1232110.jsp
    If I visit that website, there's a link to download BlackBerry App World, but it takes me to
    http://appworld.blackberry.com/webstore/
    So, please, how can I upgrade the App World app?

    That screen tells you nothing about the status of the Mobile Network radio being on or off...it merely tells you the state of what it "sees" and is configured to do. But that screen does not control the Mobile Network radio itself. Rather, there should be a tic box (or similar) on the Manage Connections screen itself, before you get into the detail screen that you quote here.
    Sorry I can't give you precise instructions...I don't have an older device like yours, and as such have a newer OS and things are quite different.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry 9320 Error after upgrading app world, bbm, blackberry id

    Hi,
    I am a newbie and need some help here. I just bought a blackberry 9320 to replace my old 9700. After bought it, I upgrade the app world application to the newest version from app world website and bbm to bbm 7 from appworld app (9320 originally has bbm 6). When activated bbm, before running the bbm 7 it request to update blackberry id app to the newest. Then I managed to restore my bbm contact list through my blackberry id (previously I have bbm 7 on my 9700).
    After upgrading then I did the pull battery to clear the memory (hard reset), but after put the battery back and my blackberry booting, it load until displayed "JVM error 517". What went wrong? JVM error 517 refer to hardware software conflict. I tried to hard reset again but the result still JVM error 517. Then I reload the software OS 7.1 downloaded from blackberry website (OS 7.1 for Telkomsel, wireless service provider in my country, Indonesia). And then I upgraded again my blackberry app world & bbm same as I did at the first time I bought 9320, did the hard reset, and JVM error 517 appear again.
    Then I gave up and  just reload the OS 7.1 without upgrading any app on my blackberry 9320 and I cannot restore my bbm contact list since it is stored with my blackberry id (bbm 6 doesn't has feature to restore through blackberry id and I never back up my bbm contact list.
    Is there any way to restore my bbm contact list through blackberry id on bbm 6? Why after upgrading blackberry app world, bbm app from 6 to 7 and updating to the newest blackberry id app my blackberry went "JVM error 517"?
    Please help me to solve this so i can do upgrading without having any JVM 517 error again or restore my bbm contact from blackberry id on bbm app 6.
    Many thanks in advance.
    Regards,
    Stevanus Colonne
    If want to thanks click "Like", if problem solved by this post then click "Solution" so others can find it

    Hi Stevanuscolonne
    Sorry to hear about your bad experience with your previous BlackBerry !
    As a BlackBerry lover myself , I 'm glad you chosen BlackBerry again and Bold 9900 is indeed a good device . Its has a good processor and a huge internal memory and ofcourse some good features. 
    Regarding your Battery drainage problem,  Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device . A regular battery pull restart is always advised for our BlackBerry . If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) we should always look if any other apps. are running.
    Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open on any active webpage when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at these Article I am sure it will help you a lot in overcoming your problems :
     KB14320 : How to maximize battery life and free memory on the BlackBerry smartphone.
    Good luck and enjoy your new BlackBerry
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • I can't upgrade BlackBery ID when i open BlackBerry App World

    when i just upgrade BB app world version 4.3.0.3.2, i'm asked to upgrade new BB ID. when i click update it says "The software upgrade was interrupted. Please try again" i click retry, but it always shows like that. and when i close, there's a notification "[!] BlackBerry ID installation failed. Please try again later (80002)"
    please help me to solve it.

    Hey nanda_octa,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    I would suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download and then restart the BlackBerry Torch 9810 smartphone and connect via Wi-Fi and then try to access BlackBerry World.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Blackberry app world upgrade error 10707

    Can anyone help I've downloaded the upgrade for app world an now it won't even open an is sayin error 10707 can anyone help plz!!!! Can't even delete it from menu screen plz HELP ME

    go to http://mobile.blackberry.com
    find BlackBerry App World and get it download in your phone.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Upgraded app world - login problems

    I've upgraded my app world. But now when I go into app world, it says a blackberry id is needed. But when I click yes. It says there is an error connecting to the app world server and I must log in. But it doesn't give me the option to log in so I cannot access my world or download any apps. I have already re-installed the app world but nothing helped. I have a Curve 9300. Please help, how do I fix this?

    Hey bron86,
    Welcome to the BlackBerry Support Community Forums.
    Try clearing your App World cache as shown in http://t.co/NJTF9J2 and reboot your device by pulling the battery.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Upgrading App World

    I'm having problems upgrading my App World it keeps on failing, how do I fix this? 

    Is there an upgrade available for your App World?
    Use your BlackBerry browser to navigate to www.blackberry.com/appworld and download/install if an upgrade is available for you.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App World Inaccessible after Upgrade to 3.1.0.60

    Upgraded to App World 3.1.0.60 but now the App World icon is gone and no way to get it to run.  What is the fix?  On a Bold 9700 running v 5.0.0.296 (Platform 5.1.0.83)

    I have same problem with u..I use bb storm 9520.how to fix it?

  • Cant open bb app world

    Hi there. I upgraded my blackberry 8520 smartphone tuesday, then I got a email message to upgrade blackberry app world 3.0. So I did. After downloading the new bb app world and want to sign in,it gives me a msg: A blackberry identity update is needed. Would you like to install it now?, I will go yes. Then it will try contacting bb I'd server, then another msg comes up saying blackberry identity installation failed. Please try again later (80003) Please just help me!!!!! I don't know what to do! I try to reboot, everything. Please see if anyone can help me. Thanks.

    Read this for instructions to reset your BlackBerryID password:
    KB26361How to reset a BlackBerry ID password
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • App world keeps giving me the error message

    I have a blackberry Q10 and everytime I try and download something from the app world it keeps giving me the error message of ' an error has occured. Please try again later' this started happening when I upgraded my app world.

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive
    2) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support. Also check your BB10 OS level to be sure it also is up to date.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for