Upgrade to Cisco Active Advisor tonight at 9pm CDT

Hello CAA users,
Cisco Active Advisor will be upgraded tonight at 9:00PM CDT.
During this time, we expect a brief downtime, of up to 5 minutes, so please excuse the interruption and try us again a few minutes following.
Thank you,
The CAA Team

If you want to maniuplate the update process you need to use the manual process over the automated. If you use the automated process we attempt to do the following. One host in each Cluster managed by the Nexus 1000V will be chosen for upgrade. This host will be put in maintenance mode, upgraded, removed from maintenance mode, and then move to the next host. I'm not sure how we choose the host in the cluster but in my setup where I use IP addresses as host names it uses the lowest number IP address first.
I can talk to engineering and see if it's possible, but we are constrained with what can be done based off the APIs that VMware makes available. Again if you want to control which ESX hosts are updated and when I would highly recommend using the manual method.
louis

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Upgrade of Cisco Active Advisor on Wednesday, Jan 8th at 8pm CST

Hello Cisco Active Advisor users,
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During this process, a downtime of up to 5-10 minutes may be experienced in which the service may not be available. Please try to log in a few minutes later, should this happen.
We apologize for any inconvenience this may cause.
As always, please send us your thoughts and comments about the service. We'd love to hear your thoughts!
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Hello Cisco Active Advisor users,
Cisco Active Advisor will be upgraded tonight, January 8th, at 8pm CST.
During this process, a downtime of up to 5-10 minutes may be experienced in which the service may not be available. Please try to log in a few minutes later, should this happen.
We apologize for any inconvenience this may cause.
As always, please send us your thoughts and comments about the service. We'd love to hear your thoughts!
Thank you,
The CAA Team

Upgrade of Cisco Active Advisor on Wednesday, Dec 18th at 8pm CST

Hello CAA users,
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We are expecting a downtime of up to 10 minutes, and apologize for the inconvenience this may cause.
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Hello CAA users,
The Cisco Active Advisor Portal will be upgrades this Wednesday, December 16th at 8pm CST.
We are expecting a downtime of up to 10 minutes, and apologize for the inconvenience this may cause.
We would also like to take this opportunity to wish you and yours a very Happy Holiday!
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Cisco Active Advisor Upgrade Wednesday Morning, April 23rd, at 6:30am CDT

Hello Cisco Active Advisor Users,
Cisco Active Advisor will be upgraded Wednesday morning, April 23rd, at 6:30am CDT.
During this process, a downtime of up to 5-10 minutes may be experienced in which the service may not be available. Please try to log in a few minutes later, should this happen.
We apologize for any inconvenience this may cause.
As always, please send your thoughts and comments about the service to [email protected]
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The CAA Team
www.ciscoactiveadvisor.com

Yet another "victim" of BT's incompetent Indian call centre,
I think more a victim of BT's totally incompetent internal systems; and probably initially of Openreach's outsourcing to installation to companies that often provide untrained and lazy installers.
The mods should get things sorted. at: http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy. That is pretty poor in your situation. They have a good record of getting things solved once they are on the case.
Good luck.

Cisco Active Advisor Upgrade on Thursday June 5th, at 6:30am CDT

Hello Cisco Active Advisor Users,
Cisco Active Advisor will be upgraded on Thursday June 5th, at 6:30am CDT.
During this process, a downtime of up to 5-10 minutes may be experienced in which the service may not be available. Please try to log in a few minutes later, should this happen.
We apologize for any inconvenience this may cause.
As always, please send your thoughts and comments about the service to [email protected]
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Yet another "victim" of BT's incompetent Indian call centre,
I think more a victim of BT's totally incompetent internal systems; and probably initially of Openreach's outsourcing to installation to companies that often provide untrained and lazy installers.
The mods should get things sorted. at: http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy. That is pretty poor in your situation. They have a good record of getting things solved once they are on the case.
Good luck.

Cisco Active Advisor Upgrade on Tuesday July 8th, at 8:00pm CDT

Hello Cisco Active Advisor Users,
Cisco Active Advisor will be upgraded on Tuesday July 8th, at 8:00pm CDT.
During this process, a downtime of up to 5-10 minutes may be experienced in which the service may not be available. Please try to log in a few minutes later, should this happen.
We apologize for any inconvenience this may cause.
As always, please send your thoughts and comments about the service to [email protected]
Thank you,
The Cisco Active Advisor Team
www.ciscoactiveadvisor.com

Thanks very much... I can't even say its a pain... 8.0(1a) at least sort of works... 8.5(1) absolutely does not... I would be hard pressed to even believe they tried an outbound call or even any call with it before they tossed it out for release... As you mentioned in base 8.0(1) variable passing didnt even work... does Calabrio have like one utopian demo system they use it on with like a single dialer port for testing?
I think Cisco needs to do a better job of holding ther OEM partner to some continuing standards rather then certifying version 4.x and saying the rest are good. At least Cisco could test it at a minimum!
I know there are plenty of VAR's that would happily do regression testing on behalf of the CCBU if asked
Chad

Cisco Active Advisor to be upgraded on Monday, January 5th at 11:00pm CT

Dear Cisco Active Advisor Users,
Cisco Active Advisor will be upgraded to a new version on Monday, January 5th, at 11:00pm CT.
During this time, the site will be unavailable for about 30 minutes.
We apologize for any inconvenience this may cause.
Thanks,
The Active Advisor Team

The PC does support 4Gb of ram, although it's the max it supports, it does support it. I have read quite a bit about other people having this issue with other systems and I've gone all through my bios looking for SOME sort of option that I can at least play around with, but there's nothing there. I've also upgraded the bios thinking that "maybe" it could be something with that. The video card I'm using is a Nvidia Quadro NVS 420 512 Mb. I've tried disabling IndirectMemoryAccess in my xorg.conf thinking that might be messing with it somehow, but it did nothing. I just tried removing the video card altogether and running w/ the onboard video and alas! I recovered 512Mb, which I would be pleased with, but when I add the card back, the available ram disappears again. So now my question is this... Why would the kernel be reserving 512Mb of system ram for a card that has 512Mb of ram built in (at the same time not visibly acknowledging the fact that it exists)? Is this maybe a kernel option that I can pass at boot to disable it from reserving the system ram?
I'm sorry about the lack of the bbcode tags btw, I'm a first timer to the forums (however an arch user for some time now).
Thanks again for any input, it's much appreciated!

What's New in Cisco Active Advisor?

Hello folks,
A new version of CAA is up, with a bunch of new features and bug fixes. Here’s a glimpse of the new features added recently.
1) Delete devices
Devices on your inventory list can now be deleted.
Simply select the devices to delete and click the Trash icon at the top of the list.
You will be asked to confirm your delete request.
2) Enabled Features
Quickly discover your devices’ enabled features using CAA! All IOS devices that enter your inventory list are now scanned for their enabled features.
In the device’s window, you’ll find a new tab named ‘Enabled Features’
Clicking this tab will show all the features that are enabled on your IOS device, ordered by Technology and Features.
Clicking on the various Technology names will open up a new window that shows all available features under that category.
3) Line cards and modules
Good news! Now line cards and modules on your switches and routers will be discovered and displayed in CAA.
In the inventory list, some devices will have the line card and modules icon
This indicates that CAA has discovered line cards or modules on your chassis.
Clicking this icon will lead you to the list of discovered modules. There you will see its status information, as well as relevant lifecycle data.
When you go into the device overview window, click the same icon to see the line cards and modules list.
Please note that there is a color code to the line cards and modules icon.
Red indicates that CAA has found lifecycle alerts on one or more of your modules
Blue indicates that no lifecycle alerts have been found.
Please let us know what you think of these feature additions and of Cisco Active Advisor in general!
We'd love to hear your thoughts and feedback!
Thanks,
The CAA Team

Bug fixes.
Type "ios 6.0.2" into the search bar at the top of this page by Support and read for yourself.

Upgrading ACE , redundant active-active context

Hi,
We have 2 ACE's running in our network, and we would like to upgrade the ACE software.
To minimize any disruption to existing network traffic during a software upgrade or downgrade, deploy your ACE modules in a redundant configuration. For details about redundancy, see Chapter 7, Configuring Redundant ACE Modules. The following steps provide an overview on upgrading a redundant configuration used in conjunction with the procedures in this appendix:
1. Upgrade the active module first.
2. Reboot the active ACE after the software installation. When you reboot the active ACE, it fails over to the standby module and existing traffic continues without interruption.
3. Upgrade the new active module.
4. Reload the active ACE after the redundant module is up and the high availability (HA) state is hot. A similar failover occurs when you reboot this ACE and once again the existing traffic continues. The original active ACE is active once again.
http://www.cisco.com/en/US/docs/interfaces_modules/services_modules/ace/v3.00_A1/configuration/administration/guide/upgrade.html
This section describes the methods and CLI commands that you can use to troubleshoot redundancy issues in your ACE.
1. Ensure that the software versions and licenses installed in the two ACEs are identical. A software or license mismatch may generate the following syslog message:
%ACE-1-727006: HA: Peer is incompatible due to error str. Cannot be Redundant.
http://docwiki.cisco.com/wiki/Cisco_Application_Control_Engine_(ACE)_Module_Troubleshooting_Guide,_Release_A2(x)_--_Troubleshooting_Redundancy
Following those step, is there any problem would happen after step 2 , having a different software version on the first and second module?
also on step 4 ' Reload the active ACE after the redundant module is up and the high availability (HA) state is hot. ' , is that possible with both module use a different software version ?

Hi,
When you upgrade or downgrade the ACE software in a redundant configuration with different software versions, the STANDBY_WARM and WARM_COMPATIBLE states allow the configuration and state synchronization process between the peers to continue on a best-effort basis. This basis allows the active ACE to synchronize configuration and state information with the standby even though the standby may not recognize or understand the CLI commands or state information.
In the STANDBY_WARM state, as with the STANDBY_HOT state, configuration mode is disabled on the standby ACE and configuration and state synchronization continues. A failover from the active to the standby based on priorities and preempt can still occur while the standby is in the STANDBY_WARM state. However, while stateful failover is possible for a WARM standby, it is not guaranteed. In general, modules should be allowed to remain in this state only for a short period of time.
http://docwiki.cisco.com/wiki/Cisco_Application_Control_Engine_%28ACE%29_Module_Troubleshooting_Guide,_Release_A2%28x%29_--_Troubleshooting_Redundancy#About_WARM_COMPATIBLE_and_STANDBY_WARM
Siva

After upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T to the latest release the ASA-SM module is not recognized

after upgrading ios Cisco Catalyst 6500 Series Supervisor Engine 2T to the latest release the ASA-SM module is not recognized it is disabled. the FPD
is not recognized any more. reverted back to previous ios with no luck

Duplicate post.
Being discussed actively in this thread.

Upgrade from Cisco Prime infrastructure verion 2.0 to 2.1

Request you all to please let me know if i have to install point patch before upgrading the cisco prime infrastructure 2.0 to 2.1.

After moving to 2.1, there is a 2.1.1 point patch currently available.
You should install that and the latest device package (4.0 as of this posting).
As always, the Release Notes are the best place to check the current available updates.

Yesterday after upgrading the Cisco AnyConnect app, it stopped working; Today, the app is not available anymore from the apple store, what happened?

Yesterday after upgrading the Cisco AnyConnect app, it stopped working; Today, the app is not available anymore from the apple store, what happened?

There is an explanation in the following link in the section "What's new in version 3.0.09440" that there was a problem with the update. It's available again now. https://itunes.apple.com/us/app/cisco-anyconnect/id392790924?mt=8

Upgrading from cisco LMS 3.0 to a latest version

Hello,
Upgrading from cisco LMS 3.0 to a higher version.
Whatdoes it require?.
What is the current version?
What do we need for upgrading?
Are there specific codes or new need to buy new products?
In case of buying new products, which are the configurations?

H Malik,
You are correct! Latest version is Cisco prime LMS 4.2. There is no direct upgrade from LMS 3.x to LMS 4.x.
The procedure is simple:
Take backup orf old LMS --> Un-install (if same machine)--> Install new LMS --> Restore backup to get old data.
You would need to purchase new license for it.Cisco Prime LMS is now part of the Cisco Prime Infrastructure bundle and is not orderable separately. Cisco Prime Infrastructure bundle follows a size-based incremental licensing model. Device licenses can be combined and added when applied to a single server installation instance. Customers have the option of adding incremental licenses for additional devices as their network grows.Refer to the Cisco Prime Infrastructure Ordering Guide located at http://www.cisco.com/go/primeinfrastructure for the exact part number that matches your requirement and placing the order.
Currently even SmartNet or SAS contracts does not cover major upgrades from LMS 2.x and 3.x; an upgrade part number will need to be purchased to move to Cisco Prime LMS 4.2. These upgrade part numbers reflect a significant discount to protect customers' investment in the Cisco Prime product line.
The data migration process will vary depending on the LMS version from which the data need to be migrated. Migrating data to LMS 4.2:
• LMS 4.2 supports local upgrade or direct inline upgrade only from LMS 4.0.1 and LMS 4.1.
• LMS 4.0 customers are encouraged to install LMS 4.0.1 before doing inline upgrade to LMS 4.2.
• LMS 3.2 and LMS 3.2 Service Pack 1 customers can do a remote upgrade through the LMS backup and restore mechanism.
• LMS 3.1, LMS 3.0, LMS 3.0 December 2007 Update, LMS 2.6, and LMS 2.6 Service Pack 1 customers need to do a remote upgrade to LMS 4.0.1 and then upgrade to LMS 4.2.
-Thanks
Vinod

Upgrading to Cisco Prime 2.1

Hello;
I am trying to upgrade my Prime 1.3 to Cisco Prime 2.1, I have the patch "PI_1_3_0_20-Update.4-16.tar.gz" installed but when I try and upgrade to Cisco Prime 2.1, I recieve this message:
********-****NCS-****/****# application upgrade PI-Upgrade-2.1.0.0.87.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
Stage 3 of 7: Executing pre-install ...
[ERROR] Upgrade from version 1.3.0.20 to Prime Infrastructure 2.1 is not supported.
Aborting application upgrade ...
% Pre-install step failed. Please check the logs for more details.
When I then try and install 1.3 patch:
********-****NCS-****/****# application upgrade PI_1_3_0_20-Update.4-16.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ? yes
Generating configuration...
Saved the ADE-OS running configuration to startup successfully
Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
% This version of the application is already installed. Remove first if reinstall is desired.
********-****NCS-****/****#
Any ideas would be much appreciated.

Hi John,
Please check this post:
http://rscciew.wordpress.com/2014/08/23/prime-infrastructure-1-3-to-2-1-upgrade/
Regards
Dont forget to rate helpful posts

Hello, can someone tell me where i can find a document how to upgrade a cisco 6880 running vss

I copied the ios to bootdisk, but when I change the boot system and reload my standby peer de standby peer starts up in rommon mode. I need the correct parameters for the boot command for a 6880. On the cisco site I can only find how to upgrade a 6500 with vss,but I need the documentation how to upgrade a cisco 6880. Can someone please help me to find this . Thank you.

There are several methods. Both methods has downtime. One method is FSU/eFSU, which I will NOT go into, is an "automated" method of upgrade. The automation, if it works, include booting each chassis one at a time.
The second method works well for me. Before I begin, it is very, very important that you check the MD5 hash value of the IOS file you've downloaded against the MD5 hash value found in the Cisco website.
1. Copy the IOS to the sup-bootdisk:.
2. Copy the IOS to the slavesup-bootdisk:
3. Change the boot variable string to point to the IOS of your choice. Additionally, you can specify a second boot variable string to point to your OLD IOS. This is very handy/important if your chassis attempts to boot the new IOS you've copied and failed. It is important to remove the old boot variable string before changing.
4. Ensure your config-registry is 0x2102.
5. Save the config first and copy the startup-config to an external media: CF or TFTP
6. Reboot the chassis.
Hope this helps.

Upgrade to Cisco Active Advisor tonight at 9pm CDT

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