Upgrade to Different Suite Question

Hi all.
If I were to purchase the cs5.5 Master Suite and in the future upgraded to say cs6 getting the Design Suite. Would the remaining programs that were not in the Design Suite (After Effects, Southbooth etc) remain on my computer (as the previous version of course)?

As far as the use of previous versions, there should be zero restrictions. About the only thing to be concerned about would be that if one had stand-alone licenses to several Adobe programs, and then upgrade to a suite, the old upgrade path for the single licenses, for programs now in the suite, have been lost, and from then on, only suite upgrades can be done.
Let's take the CS2 Production Studio as an example. It had PS, AI, AE, PrPro, Audition, EncoreDVD 2.0, and On-Location. I upgraded to it from AI. Later, I wanted to ONLY upgrade PS CS2 to CS4-Extended. Though I had owned licenses to all versions of PS from 2.5, once I got that suite, I could ONLY upgrade to CS4 Production Premium, or Master Collection. No single product upgrade paths were available. Now, with my other stand-alone licenses, for programs NOT in that Production Suite, I could do individual upgrades, even if those programs had later been rolled into one of the suites. This came as a bit of a surprise to me, but so be it.
As for running individual copies of, say PS, at one time I had PS 4.1 (for the way that it handled one particular type of Spot Color for one client), PS 7.0.1 (the previous current version), and my new PS CS (which I was learning). When I was 100% comfortable with PS CS, PS 7 went away, and I still kept the old PS 4.1 around, until that client retired, and I no longer needed the one thing that it could do, that underwent a major change with PS 5.0 and later.
Hope that helps, and good luck,
Hunt
PS - I always keep an older version of about all of my upgrade programs, just in case a client calls with a big rush. I do not want to be fumbling with a new GUI, and a program, that I do not know well yet.

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Upgrading from different Suite?

I bought CS5 Design Standard upgrade for a client to upgrade from CS2. It turns out the client only has a CS2 Suite which included InDesign, InCopy, and Acrobat 7.0 Professional. Is there a way for him to use the CS5 Design Standard upgrade to update the applications he has?

No such suite. If all he had were individual apps, you can buy an upsell. This is the version you need: http://amzn.to/igxVtJ
Bob

Uprading to a different Suite: Will the programs of the old suite still work?

I recently thought about upgrading from CS4 Design Premium to CS5 Production Premium.
The CS4 Design has about 2 Programs I almost never use: Dreamweaver and Fireworks
The CS5 has 3 Programs which would be new: Premiere, After FX and Soundbooth.
But I will still need InDesign. There's not so much new in InDesign CS5 that I would really need (most of it is do produce interactive stuff, well I still use it acutally for print).
The question now is:
Can I upgrade to a different Suite and still use old Programs that are not part of the new Suite?
Example: I upgrade from CS4 DP to CS5 PP and still want to use InDesign CS4 - is this possible?

So it seems that it would actually work. I will still be able to use InDesign CS4.
But it seems that I can't upgrade InDesign seperately as a "single product" when it was part of a Creative Suite before.
The Master Collection is just much too expensive (in Europe we have to pay almost twice the price for that!), so that would be my choice.
If I had MC CS5, the next update then would be also super-expensive, because it's always like 1000+ €
So jumping between different types of suites could be a way to get most of the products although some of them are one version behind. Which shouldn't be a big problem, because some new features and improvements don't really justify a full paid upgrade (like in InDesign... most of it is about creating Flash-stuff)

Upgrade from creative suite 5.5 design standard

How much does it cost to upgrade to 6? And how do I do it?

You do not have to install all of those versions if you ultimately only plan to use CS5.5. You can just install CS5.5 and use CS5's serial number to activate as the qualifying product.
Since CS3 is a different suite (Design Standard) than the other two (Design Premium) that might be the source of the problem. Maybe there was some special arrangement needed to get thru activation the first time around. What you can do is contact Adobe support thru chat and see if they can assist.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

PROBLEM Acrobat X Suite upgrade to eLearning Suite 6.1

I am a user of Acrobat X Suite. I just purchased the eLearning Suite 6.1 upgrade for $599, as offered at:
http://www.adobe.com/products/elearningsuite/buying-guide.displayTab2.html
I left Acrobat X Suite installed, assuming that the eLeraning Suite needed to see it for the upgrade.
When I go to install the eLearning Suite, it asks for my serial number. I enter the new serial number that was emailed to me for my eLearning Suite purchase.
It then opens a windows titled "Serial Number Upgrade", which states the following:
"Serial Number you provided is valid, but a qualifying product could not be found on this computer".
"To use this serial number you must own one of the qualifying products. Please choose the one you own and enter its serial number."
The window provides you with a drop down box that lists elegible products that you can use the eLeraning Suite upgrade with, and a place to enter your old serial number.
THE PROBLEM IS THAT ACROBAT X SUITE is NOT listed in the list of products!!!!!
It appears to me that Adobe Sales/Marketing is NOT communicating with their Engineering Department on the products they offer for upgrades.
HELP! What can I do! Its a Saturday night and Adobe customer support does not open until Monday.
Thanks in advance for any help you can offer.

Mylenium,
I'm having a similar problem. I'm upgrading from elearning suite 2.5 to 6.1, subscription, not an outright purchase.
I am able to download the installer correctly and unpack all the necessary files, directories are created, etc... BUT, when I get the message listing all the modules that are going to be installed. The installer tells me Acrobat Pro XI will be installed as a trial version, then the installer goes on and does what it says it will.
All the modules install correctly and are verified on the Adobe web site. Alas Acrobat Pro XI will not verify as part of the subscription, and the serial number provided for the subscription, on the Adobe web site, will not activate Acrobat Pro XI, which doesn't suprise me.
I've been in contact with both customer sepport and technical support, over 12 days and about 9 hours of my time. going round and round within multiple departments with multiple support personnel. Still no solution. But finally I got a single point of contact and an email address so I could ignore all the calls and emails I was getting on this issure, all asking me to start again from the begining. Finally this support individual has been able to replicate the problem on their machines. So some progress has been made. But ........
I understand that Adobe want to figure out what is going on, but my need is different, I just need to get the software registered so I can move on. At my billing rate, I've probably spent $1,800 working with Adobe, as opposed to working with my clients, when all they need to do for me, is give me a valid serial number for Acrobat Pro XI, then when they, on their time, figure out what is going on, send me a patch. Then we can all be happy
As a tech support professional for over 20 years, in my company, I always have an escelation path for issues such as this, the objective is always to keep the customer happy, something I have NEVER experienced with Adobe Support.
Any thoughts on how one resolves an issue such as mine within Adobe?
As I've said to anyone who will listen, if (and when) a vendor bundels all the elearning needs I have, such as Adobe has done, I will switch in a minute. Over the long years I've worked with Adobe products, this type of support experience has been the norm, not the exception.
I really like your products, but your support really really really sucks.

Upgrading to FCP Suite 2...

Ok, so I got the crossgrade thing that Apple offered a while back and they sent me the whole FCP Suite. It's awesome, but they now have a $499 offer for FCP Suite 2 if you send them the previous Suite. When you click to buy FCP Suite 2 it says, "The upgrade version requires a valid serial number from a commercial version of Final Cut Studio, Production Suite, or Final Cut Pro 1, 2, 3, or 4. Academic and not-for-resale versions are not eligible for this upgrade."
The Suite I have says Crossgrade on the discs, but it also has its own serial #s. So I'm confused. Am I eligible for the $499 upgrade? I'd call Apple, but I'm at work, so I thought I'd ask on here while I slave away

Wouldn't they want my previous version like with my crossgrade situation?
The crossgrade was a unique situation, so I wouldn't use it as a point of reference. Namely, they won't ask for your crossgrade discs back.
And, unlike other companies, Apple is not in the habit of asking for serial numbers when you purchase upgrade versions of non-server software.
Sorry if these questions are dumb, I just can't find information on how to get this upgrade. Does the new version use my old serial # or something?
Hardly dumb questions, man. If you're installing over an existing FCS installation, the FCS2 installer will see your existing FCS apps and it should pull the relevant serial numbers from there.
If, on the other hand, you are installing on a fresh drive - after you performed an Erase and Install, or because you're going for a dual-boot setup - previous versions of FCS have asked for earlier serial numbers.
However, I've seen some folks who've crossgraded since the first of the year receive Retail serial numbers - meaning that no serial numbers were/would have been needed when installing fresh.
Do you know what you have? It would say on the sheet of paper with the FCS serial numbers as to what type of crossgrade it is - From FCP, From Production Suite, or Retail.
Does that help any? (I hope I didn't confuse you more, not sure if I'm explaining things right...)

If I upgrade to Lion do I have to buy the upgraded i Work suite? The one I have is only 3 months old.

If I upgrade to Lion do I also have to buy the upgraded i Work suite? I just bought I Work from Apple three months ago.

You don't have to buy the new version and you aren't forced to apply the updater 9.1
It would be useful to read the thread :
https://discussions.apple.com/message/15964963
Yvan KOENIG (VALLAURIS, France) jeudi 18 août 2011 23:16:35
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

What is the procedure when upgrading to Creative Suite 5 Production Premium?

Hello!
In 2006 I bought the Adobe Creative Suite Production Studio Premium. The procedure when activating the installation I don't remember exactly. The computer on which the Suite was installed doesn't have an internet connection (I thought that was the simplest and safest thing to do; I have another computer for that purpose).
Now, if I want to upgrade to Creative Suite 5 on a newly bought i7 computer, what is the procedure? What do I need to prove to Adobe that I'm eligible for the upgrade? Please tell me the serial number on the box is enough... my old editing computer doesn't start at all so any info contained there is unobtainable at the moment.

The serial number of the old version - is that, by any chance, something you get from Adobe via internet or is it stuck on the box with the manuals and DVDs?I can't remember myself.
I kept the following (I don't even know if it is from Adobe) on my other (internet) computer. Someone recognizes this as specifically relating to Production Studio, when it comes to the serial number format for example? L is a letter and N is a number.
Below are your Serial and Authorization keys.
Enter them in the "Enter registration keys" window, which can be found at:
"Help menu" -> "Enter registration keys".
Serial-key: NNLL-LLLN-LLLL-LNLL Auth-key: LLLN-NLNL-NLLN
As I said, I can't access info on my old editing computer. Any help would be appreciated.

I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?

I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?

If you have the Education version you do not qualify due to the LARGE Education discount

I bought the upgrade to Creative Suite 6 Standard, but during the installation I receive the message that the serial number of my previous version (CS 5.5) is uncorrect.

I bought the upgrade to Creative Suite 6 Standard, and the installation system asks me the serial number of my previous version (CS 5.5). I insert it, but it tells me it is uncorrect.
The machine where I'm trying to install the Creative Suite Standard CS 6 uses Windows 8 and no Adobe programs are installed here. When I bought the Creative Standard CS 5.5 I registered it for Mac platform, but I have also a serial number for Windows and it doesn't work.
I tried to register a new product in my Adobe account, using the Windows Serial number that I received when I bought CS 5.5, but it doesn't work.
Thank you.

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

I would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

i would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

There are no upgrades for student editions. You simply buy a fresh license at the discounted price.
Mylenium

Upgraded to Creative suite 5 from photoshop CS5

Hi, I bought Photoshop CS5 standalone a while ago but have now bought creative suite CS5 production which comes with photoshop extended version. During the install it said it wouldn't reinstall photoshop, but is there much of a difference between standard and extended versions? Will it just install the extra bits which as far as I know have something to do with video work?
Basically should I have reinstalled photoshop to get the extended version?

CS5.5 is no longer available. You may have some luck in finding leftover
stock but this is a dangerous game unless that the seller is an
authorized reseller of Adobe software.
You can find all of the current Adobe special offers here, including the
option of moving to Creative Cloud, which will also get you CS7 in the
spring: http://www.adobe.com/products/creativecloud.html
Bob
bwhitewhs <mailto:[email protected]>
Wednesday, December 19, 2012 11:31 AM
>
Can I still upgrade to Creative Suite 5.5 from CS 4?
created by bwhitewhs <http://forums.adobe.com/people/bwhitewhs> in
/Creative Suites Macintosh/ - View the full discussion
<http://forums.adobe.com/message/4933504#4933504

Please ask Adobe to re-think upgrade options for Suite owners

I have sent emails, called and tweeted this same message and I hope you will too:
Adobe please stop locking us into Suites. Please let us upgrade from a suite to an individual product if we choose.
I own CS3 Design Standard and I only want PS CS5 and AI CS5. I don't need all the other programs that come with the suite and I can save over $100 by purchasing them separately at upgrade prices.
As it stands now, I will not be upgrading to CS5 because of this policy--it is too expensive.
If you are in the same position, please let Adobe know that they are losing sales due to this policy.

BobLevine wrote:
I disagree with you but I understand your feelings. This has been discussed since Adobe introduced the suites in 2003.
If you have a CS3 suite, you might want to read through this article on my website which might help you save a few bucks on the suite upgrade.
http://www.theindesignguy.com/purchase-advice.shtml
If you don't feel like reading the whole thing, scroll down to the "What's the Bottom Line?" section.
Bob
Although I am not personally interested in updating a single program from a suite, I believe it could be in Adobe's best interest to do so.
Adobe could handle a single or two 'suite' program update to the individual programs in exactly the same way they handle a cross platform exchange/upgrade, i.e. one relinquishes all claim to the original suite by certifying that it has been destroyed and is issued the 'upgrade' in a full package. With a single program or even a two program 'upgrade' of this sort from the 'suite' of programs Adobe would have income they may not otherwise receive and the customer is happy. If it were a three or more single program upgrade then updating the suite would generally be cheaper--as it should be--that's what suites were designed for.
I agree that updating without relinquishing the original suite is not in Adobe's best interest for several reasons.

Can I upgrade from Creative Suite 3 to Photoshop CS5?

I have purchased Photoshop CS5 upgrade expecting to be able to upgrade from Creatvie Suite 3 Web Premium, but it doesn't accept the serial number. I don't need or use the other products in Web Premium anymore, but do use photoshop. Is this not possible??

From the doc:Upgrade, upsell paths | CS5, CS5.5 | Single-user products
"Adobe doesn't offer an upgrade from a suite product to a single point product. If you purchased a point product upgrade, and your previous version is a suite, contact us for assistance. (The point product upgrade won't recognize the serial number from the suite.)"

Upgrade to Different Suite Question

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