Upgrade to Elements 11 and Premiere 11 for Windows

I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
"The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
I restarted and tried to install again. Same error message.

Hi BigJake68,
Please refer to the following help document on Error "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologie
few more help articles...
http://forums.adobe.com/message/4952981
http://feedback.photoshop.com/photoshop_family/topics/not_again_failed_installation_of_pur chased_software
Hope this helps.
Regards,
Sumit Singh

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