Upgrade to FCP 5 won't recognize DVX100A

I just upgraded from FCP 4.5 to 5. With 4.5 I had no issues with FCP recognizing my DVX100A as a capture device.
When I opened FCP 5 with my DVX100A connected (& appearing just fine in system profiler at the firewire 400 port), powered on, and set to VCR mode, I was alerted that the program could not find my external device (sorry if my wording is not precise but I tend to glaze over these windows after seeing them so many times).
I have thrown out my old Quicktime receipts as was advised by the FCP help website. I have also thrown out the Final Cut Pro User Preference folder. Neither of these procedures have helped.
My A/V settings are those that were recommended on the FCP "Qualified Devices" list which is the regular Firewire DV NTSC setting. When I ignore the external-device-not-found window and open up the log and capture window the capture window reads "VTR OK" and, if I hit play, the timecode starts rolling in the tc window, but I get no image nor any sound.
Anyone encountered this weirdness? Thanks.

I captured a short clip of video (the same video that appeared to be tearing in the log/capture window), and it captured without any trace of that tearing weirdness on the captured clip...played smooth as butter.
The "tearing" occurred whenever the subject moved quickly in the frame, leaving a trace of split lines at the places of movement. It did sort of look like dirty head tearing, but like I said there was no trace on the actual video tape itself nor on the captured footage. Apparently it only shows up in the log/capture window, which is disconcerting, but if it's not affecting capture, I guess I can live with it.
Yes, DV/NTSC 48K setting.
Got any ideas? Thanks.

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Welcome to the forum!
You'll get good advice here and it's worth a visit even if you don't have a problem - you'll learn a lot from reading the posts.
This is a good workaround for curing your camera recognition problem:
First, check that your Easy Setup / Timeline / Camera or Deck Settings are all exactly the same, then making sure your camera or deck is in VTR mode, try to capture again.
FCP uses a different form of QT than iMovie for capturing, so if the camera works in iMovie (or if it's listed in System Profiler) but not FCP, it obviously means your Mac can see the VTR but FCP can't, so you need to do this QuickTime fix.
http://docs.info.apple.com/article.html?artnum=301852
Follow the instructions carefully and you should have things running in no time but note that if you have QT Pro, you’ll have to re-purchase it.
If the Camera / Deck isn't recognised by iMovie or System Profiler, try resetting the Firewire Bus . . . Turn off the Mac and disconnect the power and all Firewire cables. Leave it for 30 mins then connect back up.
Still not working? Try a different Firewire cable.
Failing all this, try resetting the PMU (Power Management Unit). The method varies from machine to machine, so visit the Apple site and search for it in support.
Don't use iMovie for capturing - it doesn't give you a timecode and that's very important.
Let us know how you get on!
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When I got an iPhone, I had to upgrade to OS 10.5.8, as well as upgrade Safari (to 4.0.3) and iTunes (to 9.0.1) for everything to run smoothly, and it does.
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Obviously, I know it has to do with my computer.
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Hello,
I've been trying to capture some video onto an G5 iMac, OS 10.4.11, but whenever I go to log and capture, FCP won't recognize the video. Occasionally, an image will pop up and then freeze, but most of the time I'm just looking at the "preview disabled" window. The timecode will show up, but it will stick at one number instead of counting upwards when I hit play on the tape.
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1.
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Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
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Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos

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Upgrade to FCP 5 won't recognize DVX100A

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