Upgrade to fibre 38 mbps question

Hi, I am considering upgrade from 4mbps to 'up to 38 mbps fibre' (I am an EE customer). I've read that some people had to wait up to 2-3 weeks to get their upgrade working. My question is: am I going to be disconnected from current broadband when I order the upgrade? or will I still be able to use my internet on current speed and then they will swtich the speeds one day? Thanks in advance

Having recently switched from ADSL to fibre here what happened with my connection (though I'm on Sky):
Day 1 - ordered the fibre upgrade.
Day 2 - I was given my fibre activation date.
Day 10 - new router arrived (with Sky the router works with both ADSL and fibre so I plugged it in straight away and it worked on my ADSL connection.  I don't know but I suspect EE are the same).
Day 16 - my ADSL connection went down around 16:00 and approx. 15 mins later the fibre connection kicked in.
The average fibre activation time is approx. 14 days regardless of your ISP and is based simply on how busy BT Openreach are in your area.  Your ADSL should carry on working right up to your fibre activation date.
Th engineer has to switch your ADSL connection from within the exchange to the fibre cab your telephone line is linked to.  Engineers are no longer needed to visit your home for fibre activations.

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  • When is my BT cabinet being upgraded for fibre?

    Hi,
    I live on a new build estate with about 100+ houses and whilst everywhere around us seems to be able to get fibre our cabinet has not been upgraded for fibre.
    I'v registered my interest on the BT site to be kept informed of fibre availability in my area several times and have not heard anything from BT.
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    Your exchange maybe FTTC fibre broadband enabled but to be able to get Fibre broadband such as BT Infinity your green telephone street cabinet will also need to be upgraded with a new FTTC Street Cabinet. Not all of these street cabinets in an exchange area are upgraded.
    You can check if WBC FTTC fibre broadband such as BT Infinity is available to your landline number/address by going to the BT Wholesale Database.
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    If you do not have a BT recognisable number then you can check using your address by going to BT Wholesale Database http://dslchecker.bt.com/adsl/ADSLChecker.AddressOutput .
    Click here to see an example of what your looking for in the BT Wholesale Database.
    If there is no mention of WBC FTTC when checking the BT Wholesale Database then unfortunately it looks like your cabinet isn't currently in Openreach's fibre broadband rollout plan. 
    Unfortunately BT Retail (a communication provider/ISP who operates this forum) does not have much say as to when and if you will be able to get FTTC or FTTP/H based broadband such as BT Infinity.
    **The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
    BT Retail (a communication provider/ISP) has nothing to do with the rollout of fibre broadband.**
    Cheers
    jac_95 | BT.com Help Site | BT Service Status
    Someone Solved Your Question?
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    See if someone in the community had the same problem and how they got it resolved.

  • When will my street cabinet be upgraded for fibre ...

    Hi all,
    I live in central Cambridge, in the middle of a development of 340 or so, new flats and I believe we're all connected to the same street cabinet opposite our building. There's more development work going on to complete this summer on 400-500 more flats on the same street and will (presumably), be connected to the same street cabinet.
    Currently, we get around 3MB (max is 6MB), and I believe our local exchange has been upgraded to fibre optic. I checked our address for post code CB2 8DT and it seems there aren't any plans for fibre optic. However, the street next to ours CB2 8DP IS scheduled to get fibre optic between March - June 2013!
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    Many thanks,
    Danny

    Hi,
    Thank you. It would accept my phone number because I'm not with BT (I'm with Sky). So I entered my address, which it said was less accurate and found these results...
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    Note: Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
    Thank you for your interest.

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  • Upgrading from 15" MBP to 13" MBP (questions on Adobe CS/Microsoft)

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    Csound1 wrote:
    Courcoul wrote:
    15" to 13"?  That, technically, is a downgrade, in more ways than one.
    2008 to 2011,
    That, technically, is a upgrade, in more ways than one.
    Mid 2009 to 2011...
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  • Upgrade from old MBP questions; SSD Startup Drive w/HDD Storage Drive?

    Hi!  I currently have a 2.4 GHz Core Duo 13" Macbook (old) with 160 Gb HDD and 2 GB of memory/RAM (4 years old in February).  I love the OS and how everything (computer, iPhone, camera, internet, etc) all sync up together and how easy everything is to use; I don't think I could buy another computer that wasnt an Apple.
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    I have a few questions before I decide to upgrade and am seeking some assistance from a knowledgable community to assist in my decision making...
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    shaun_levins wrote:
    2)  Regarding the SSD's...
         a)  Are they truely worth it?
         b)  Is there a "third-party" vendor where I can purchase a similar sized SSD and upgrade/install myself for less than the $550 Apple is asking for?  (256 GB or larger)
         c)  Does either notebook (13" or 15") have the internal capacity to house a second hard drive to hold the OS and boot programs (SSD Boot/Start-Up Disc)?My thoughts here are to have a large capacity HDD for storage (music files, documents, mail, programs/apps, etc) and much smaller SSD used simply to get a lightning fast boot-up time.
         d)  Is the technology expected to take a turn in the near future (6 months to a year) to either become the standard or greatly reduce cost?  Should I wait?
    3)  What to do with my old Macbook... is there a place to sell it to get cash to cover the cost of the new notebook?  What is the most efficient way of migrating data from the old hard drive into the new?
    Your thoughts/speculation/opinion are greatly appreciated and I thank you in advance for your responses to help me through this dilemma.
    Thank You,
    Shaun_Levins
    2.
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    b) yes, check here: http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ as an example.
    c) yes.  you need to remove the optical drive and use something like this: http://eshop.macsales.com/item/Other+World+Computing/DDAMBS0GB/
    d) who knows?  if you need something now get it, if not wait
    3. try craigslist or eBay.  To get old data from old hdd to new hdd use a cloning program such as CarbonCopyCloner or SuperDuper!  you will need an external enclosure for the new hdd..with the new hdd in the external enclosure plug it into  usb port on the new mac, clone the old drive to the new one.  make sure to format the new hdd a mac os extended (journaled).  swap drives.

  • Email account and Internet service not working after migration onto a new (upgraded 3rd party) 2012 MBP. Hardware or software issue.

    I just purchased a refurb Mac Book Pro from the Apple on-line store. When I received the machine (serial number)  I purchased 3rd party (OWC) parts. All of these were installed by the authorized, local Apple repair store I have had excellant results with past issues with my 2006 MBP. The parts installed are: 16 meg ram, 240 SSD and a 1 T installed replacing the optical drive.
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    Back from the Apple store with my 2012 MacBook Pro.
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  • SSD Upgrade to Late 2008 MBP, Plus Windows 8 Install

    Hi guys,
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    -My second question: Given that I will have just installed an SSD, will Windows 8 installation be doable?  This is probably the most important question for me, because if it's not possible, then I'd rather just buy Windows 7 right off the bat and install that in boot camp instead.
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    beestmode,
    I have a Mid 2010 MacBook Pro, and I put a Samsung 840 PRO SSD into mine. Where did you find evidence that this model SSD would not work in your MacBook Pro? (The SSD which you’ve installed has a good reputation, so you should have no reason to regret your choice.)
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    Since I have a 13-inch model with only one GPU, I don’t know how your dual GPUs would be handled on the Windows side.
    When I’d installed my SSD, I did a clean installation of Mavericks onto it, keeping Snow Leopard on my old internal disk, and putting it into an external enclosure.

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