Upgrade to Final Cut Studio 2 from FCP problem

Hello,
I'm trying to install Final Cut Studio 2 upgrade from Final Cut Pro or Production Suite, during the installation process, when i have to insert the original serial number of my older Fina Cut studio, installer show me an error message telling that my serial number is invalid!
What can i do? Both products are original!
Thanks

Call Apple if you're really sure that you are entering the numbers correctly. ones can look like L's and zero's look like Ohs... etc..
Here's a read on install issues too: http://docs.info.apple.com/article.html?artnum=303184 Might help... if it doesn't though, Apple will fix you right up.
Jerry

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