Upgrade to InDesign CS6 from CS5

I downloaded an upgrade to InDesign. I currently have CS5 and I downloaded the CS6 upgrade but upon installation, it said my old serial number for my existing product was not valid, but it is definitely my CS5 serial number. It is on file at Adobe and it is on my original box. HELP!

you'll be prompted for the cs6 serail number, first. only after successfully entering that and the installer finding cs5 is not installed will you be prompted for the cs5 serial number.
so, make sure you're entering the correct number at the correct time.
if you're certain you are, you can either install cs5 first and then install cs6 or contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

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Free Upgrade to Photoshop CS6 from CS5.5 upon release

I Purchased Adobe Creative Suite 5.5 production Premium (Student License) a month ago understanding that a free upgrade to Photoshop CS6 MAC. when available. How do I upgrade to CS6 now that it is released.

I’m in the same boat.
I knew this would happen so I sent in a support ticket and got a case number on the 22nd. I was told that I do qualify for the cs6 upgrade but I would have to wait. So I did and guess what – nothing came.
I spent the better part of an hour in chat and while they have agreed there is an issue and have “escalated” my problem to the “offline team”, they are now away for Memorial Day and I won’t hear back until at least Tuesday.
All I wanted was a link to my promo code or an explanation – I didn’t get either and now the studio I've booked out sits vacant all weekend.
I cannot imagine letting a client twist in the wind without delivering their project or an explanation as to why an extension is needed – It’s unfathomable. If Adobe cannot stick to their deadline they need to change it or explain why BEFORE the deadline passes. A simple email would suffice and any adult with any business experience would agree that this just is common sense.
What will Adobe do now? I predict I’ll get a form letter apology ( that’s not worth near the $300 I lost this weekend ) and finally a link to my promo code. No mentions of compensations or added value for my trouble.
Enjoy your extended weekend kids – status quo starts back on Tuesday...

Can I upgrade to CS6 from CS5.1

I would like to upgrade to a CS6 from CS5.1
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You should be able to as long as CS6 is for sale where you live. Select "Buy" in the following page and then choose the upgrade option instead of the Full.
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http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

Upgraded to CS6 from CS5. now both are running?

I just upgraded to CS6 from CS5. i was told by tech support that i would be prompted to enter my new CS6 serial number to start download and that I would also be prompted to enter my CS5 serial number to activate the upgrade of my existing software.
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I too upgraded my CS5 to CS6 today and have the exact same issue (both CS5 & CS6 are active on my computer now). I had a full version of CS5 Design Standard already installed and installed an upgrade to CS6 Design and Web Premium today. Should CS5 be uninstalled or would that interfere with the CS6 upgrade version ?????

Please help me start InDesign CS6 from my computer!!!

I am new at this and I don't know how to start indesign cs6 from my computer.

Is the program correctly installed? It should start the same as any other application that is installed.
Or perhaps you are able to start ID and don't know how to create a document? Or is it crashing during startup?
Please give us complete details of what is happening, including your Operating System and the exact wording of any error messages you receive so that we can do more to help you.

Upgrading to CS6 from CS5?

Please help me to see if I understand Adobe's recent upgrade offer correctly...
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However, I am also seeing an offer that if I upgrade right now (before May 6th, 2012) to Design Premium Suite 5.5 the upgrade to 5.5 would cost me $399. That page also states "BUY CS5.5 NOW AND GET CS6 AT NO ADDITIONAL COST, OFFER ENDS MAY 6TH, 2012".
My question is:
If I purchase the 5.5 Design Premium Upgrade today for $399, when CS6 is released do I get the FREE upgrade to "Adobe Creative Suite 6 Design & Web Premium"? I am unclear as to what CS6 FREE package I would be entitled to since they apparently have combined the Design and Web Suites???
Thanks!

I went ahead and purchased the CS5.5 Upgrade today - so that is out of the way.
But am I correct that there is no such similar upgrade incentive for a single product like After Effects CS5?
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In here were using InDesign CS6 on 20 Mac Pro Late 2008 and Early 2013, on all the machines the InDesign CS6 is slow, whenever they drag a text or trying to edit is hangs for seconds then it works
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All Adobe is updated to the latest version
Mac Pro Late 2008 Specs:                                   Mac Pro Early 2013 Specs:
OS X Yosemite 10.10.2                                       OS X Yosemite 10.10.2
SSD 120GB                                                        Flash Storage 256GB
RAM 16GB                                                         RAM 16GB
VGA ATI 1GB                                                     VGA ATI 2GB

CS6 is 32 bit. Yes…I’m dead sure of that.
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You cannot upgrade a single application from a suite. You have to upgrade the suite.
FWIW, I think you’re throwing good money after bad to spend that on a version that’s already two upgrades out of date.
Your CS5 license qualifies you for an intro rate for the first year of Creative Cloud.
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How to install InDesign CS6 from disk on a Windows 8.1 (64-bit) PC when installation fails after the first initialization of installation program, without error message?

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Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

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I've moved your question to the InDesign EPUB forum.
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You could open it in CS6 and export it to IDML but besides that, you've
covered the only two ways I know.

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Have finally found the courage to upgrade to a new computer and open my Indesign CS4 box. I know I bought it a couple of years ago but have never got round to running anyhting but PM 6.5 under Windows xp.
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Platform swaps are available for current versions, including CS6 - see http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
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Get CS6 Apps from Cloud Subscription:
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http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html

Upgrade to InDesign CS6 from CS5

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