Upgrade to iTunes 10.1 won't sync with iPhone

I upgraded iTunes to 10.1 and it will no longer sync with my phone. I get the error message 'iTunes is unable to load provider data from sync services. Reconnect or try later.' I am working with Vista on my PC, iTunes 10.1 and my iPhone has 4.2.1 software.
Has anyone expereinced this? Know of any fixes?

Thank you for your help. I have one final question - is there a way to revert the iphone back to the older version of iOS that worked with 9.2.1? He was using it up through Christmas time, and I think his boss must have updated it to the new version of iOS when he took it, which caused it to not work with his computer anymore. He doesn't use the computer regularly so he doesn't want to dump money into the newer OSX if he doesn't have to.
Thanks for your time!

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