Upgrade to iTunes 6.0.3 uninstalled 6.0.2 but didn't install 6.0.3
I have a 2 year old PC that has only recently been connected to the internet. I downloaded iTunes(6.0.2)to get my CD collection in shape before putting on an iPod. Yesterday I get notification to download new version of iTunes (6.0.3) so I agree. Part way through I get a window that tells me "The iTunes for Windows installer has completed. The installation was interrupted before iTunes could completely install. The system has not been modified. To install this program at a later time, run the installation again."
Unfortunately, the shortcuts and the iTunes program have been removed (thankfully my folders and music files are still intact).
It is possible that when I agreed to the iTunes update, Microsoft was in the process of automatically upgrading their terrible media player (I don't know if this contributed to the problem).
I have tried rebooting. I have tried reinstalling iTunes (it always stops in the same place and says it was interrupted). I have tried uninstalling Quicktime, but it too says it was interrupted. I have tried reinstalling just Quicktime, but it too says it was interrupted.
Unfortunately, when I tried a system restore I discovered that this facility has been turned off on my machine, so there are no restore points that I can go to.
Any ideas, please.
many thanks for the report Phil! every little bit of info helps.
I tried a few things, but in the end the simplest thing to do was to uninstall Windows Service Pack 2. Once that was done I was able to reinstall iTunes 6.0.2 without any problems.
good lord ... that's also a workaround for the "publishing product information" quit (we used to use it in advice here prior to the later versions of that KB doc showing up).
more evidence that the beast may have started to come with an error message nowadays ... it's not a 6.0.3.5 thing, though. Katrina has been working with one of those messages that showed up on a 6.0.2.23 install.
i wonder if this is a by-product of a recent Windows Update?
love, b
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