Upgrade to LMS 4.2.5 - dmgtd.ext being used by another process
I'm upgrading from LMS 4.2.4 to LMS 4.2.5 on a Window's system.
The upgrade wizard starts and the prerequisites are met. It errors out with the following message;
"These files are currently being used by another running process. You must stop all processes listed below to proceed successfully with this installation.
D:\CSCOpx\bin\dmgtd.exe"
The processes have stopped though. I ran the command "net stop crmdmgtd" and it returned "The Cisco Prime Daemon Manager service is not started."
So, does anyone know how to get the dmgtd.exe stopped so that I can proceed with the upgrade?
Thanks,
Mike S.
Hi Mike,
After shutdown the LMS services (net stop crmdmgtd)
then Open the "task Manager" > Click on "Processes" and look for dmgtd.exe or dbsrv10.exe , sm_server or any other LMS services running , I am sure there should be one . Kill it Manually from the Task Manager and run the installation again.
Thanks-
Afroz
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