Upgrade to Mavericks causing printer issue

Hi,
I finally made the upgrade to Maverick and now my printer/scanner won't work. Help!! I have the HP Officejet Pro 8500 All-in-one

Well no luck so far. When I get to the point that it asks to "add" a printer, it doesn't allow me to do it. Nothing comes up so I can't move forward.
Donald, what is an Open Source Printer Driver? I am unfamiliar with this and wouldn't even know how/where to begin!!
Help!!!!

Similar Messages

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Upgraded to Maverick and printer no longer works

I upgraded to Maverick and my printer: Canon MX850 no longer works. I downloaded drivers from canon website but did not seem to work

First, delete the driver you downloaded. OS X includes a driver for your printer:
http://support.apple.com/kb/HT3669#canon-inkjet
I would delete the printer from the system, restart, and the system should "find" your printer.
Barry

Upgrading to Mavericks causes my MBP to freeze once or twice a day...

Does anyone have the same problem and more important, perhaps a solution to this problem?
I recently upgraded to Mavericks on my Macbook Pro 13inch from mid 2009. However, sometimes the system freezes. The cursor in (for instance) Word does blink, but the macbook does not respond to any button. The only way to get the system active again is to hold down the power button and force it to shut down.
The problem only seems to appear when, for a brief moment, the system is not used but idle. It never happened when i was working with the machine...
Anyone any tips?? I had to restart it more often the past days then in the 4 years before i have upgraded it to Mavericks...
Thanks in advance!

Did finishing the filevault encryption make any difference? Yesterday it froze again, in the middle of streaming a football match... So the problem does not only occur when the system is idle... Is anything known about a fix for this bug in an update? And if so, when will this update come?

Upgrading to Maverick causing problems

I recently upgraded my operating system to Maverick.
Since then my time machine back up disk won't back up due to lack of space, which wasn't previously an issue and my Mac won't shut down properly just goes to blank white screen and freezes.
Not sure if the two things are linked or what's causing the problem.
Any suggestions and help gratefully received

Thanks for your patience, this is all new to me. Think this is what you requested. Really appreciate your help
14/07/2014 14:13:45.797 com.apple.backupd[796]: Backing up to /dev/disk1s2: /Volumes/Untitled/Backups.backupdb
14/07/2014 14:13:51.775 com.apple.backupd[796]: Event store UUIDs don't match for volume: Macintosh HD
14/07/2014 14:13:51.795 com.apple.backupd[796]: System files exclusion changed.
14/07/2014 14:13:52.492 com.apple.backupd[796]: Deep event scan at path:/ reason:must scan subdirs|new event db|
14/07/2014 14:18:47.288 com.apple.SecurityServer[14]: Killing auth hosts
14/07/2014 14:18:47.288 com.apple.SecurityServer[14]: Session 100017 destroyed
14/07/2014 14:20:27.020 com.apple.backupd[796]: Finished scan
14/07/2014 14:20:27.020 com.apple.backupd[796]: Not using file event preflight for Macintosh HD
14/07/2014 14:22:15.190 WindowServer[94]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
14/07/2014 14:22:15.328 WindowServer[94]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "loginwindow" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x6e07, PID 41)
14/07/2014 14:22:15.329 WindowServer[94]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fcfb0cbd530(2001)
14/07/2014 14:22:15.499 WindowServer[94]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7fcfb0cbd530(2001)
14/07/2014 14:22:15.650 loginwindow[41]: find_shared_window: WID -1
14/07/2014 14:22:15.650 loginwindow[41]: CGSGetWindowTags: Invalid window 0xffffffff
14/07/2014 14:22:15.650 loginwindow[41]: find_shared_window: WID -1
14/07/2014 14:22:15.650 loginwindow[41]: CGSSetWindowTags: Invalid window 0xffffffff
14/07/2014 14:22:16.397 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:22:24.900 loginwindow[41]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
14/07/2014 14:22:41.000 kernel[0]: process backupd[796] thread 75422 caught burning CPU! It used more than 50% CPU (Actual recent usage: 51%) over 180 seconds. thread lifetime cpu usage 245.143820 seconds, (182.109706 user, 63.034114 system) ledger info: balance: 90000747956 credit: 244907605821 debit: 154906857865 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 175860511848
14/07/2014 14:22:52.312 spindump[804]: Saved cpu_resource.spin report for backupd version ??? (???) to /Library/Logs/DiagnosticReports/backupd_2014-07-14-142252_Macintosh.cpu_resourc e.spin
14/07/2014 14:24:43.993 xpcproxy[811]: assertion failed: 13E28: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
14/07/2014 14:27:07.015 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:28:00.140 com.apple.backupd[796]: Found 765214 files (42.84 GB) needing backup
14/07/2014 14:28:00.186 com.apple.backupd[796]: 51.63 GB required (including padding), 7.7 GB available
14/07/2014 14:28:00.218 com.apple.backupd[796]: Deleted backup /Volumes/Untitled/Backups.backupdb/Jen’s Mac/2014-07-14-141351.inProgress/EB754333-1284-4FCC-B0A6-4244A1249BAE containing 4 KB; 7.7 GB now available, 51.63 GB required
14/07/2014 14:28:00.218 com.apple.backupd[796]: Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
14/07/2014 14:28:00.219 com.apple.backupd[796]: Deleted 1 backups containing 4 KB total; 7.7 GB now available, 51.63 GB required
14/07/2014 14:28:00.219 com.apple.backupd[796]: Backup date range was shortened: oldest backup is now Jul 14, 2014
14/07/2014 14:28:01.729 com.apple.backupd[796]: Backup failed with error 7: Not enough available disk space on the target volume.
14/07/2014 14:28:52.063 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:29:44.452 periodic-wrapper[820]: Running weekly periodic task.
14/07/2014 14:29:44.454 periodic-wrapper[819]: Running monthly periodic task.
14/07/2014 14:29:44.678 periodic-wrapper[818]: Running daily periodic task.
14/07/2014 14:31:18.390 WindowServer[94]: _CGXHWCaptureWindowList: No capable active display found.
14/07/2014 14:37:43.306 WindowServer[94]: CGXDisplayDidWakeNotification [13526059534403]: posting kCGSDisplayDidWake
14/07/2014 14:37:43.307 WindowServer[94]: handle_will_sleep_auth_and_shield_windows: Deferring.
14/07/2014 14:37:48.342 loginwindow[41]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
14/07/2014 14:38:09.698 com.apple.WebKit.Networking[249]: ERROR: unable to get the receiver data from the DB!
14/07/2014 14:38:09.699 com.apple.WebKit.Networking[249]: ERROR: unable to get the receiver data from the DB!
14/07/2014 14:38:50.050 Console[948]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
14/07/2014 14:38:52.292 WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
14/07/2014 14:38:54.130 WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Console" after 2.84 seconds (server forcibly re-enabled them after 1.00 seconds)
14/07/2014 14:41:45.625 WindowServer[94]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
14/07/2014 14:41:46.107 WindowServer[94]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.48 seconds (server forcibly re-enabled them after 1.00 seconds)
14/07/2014 14:41:47.426 com.apple.internetaccounts[232]: *** Entitlement com.apple.private.iaaccounts is missing.
14/07/2014 14:41:47.648 Finder[198]: *** remoteObjectProxyWithErrorHandler failed: Error Domain=NSCocoaErrorDomain Code=4097 "Couldn’t communicate with a helper application."; {

After upgrade to Maverick, Canon printer is not responding.

Hi,
     I've Macbook Air connected to office network through Wifi. My Office printer such as Canon IR C4080 and Ricoh Africo SP C242DN are not responding after Maverick upgraded. I tried to install new driver but still not working. Do you have any idea to solve this problem. Now I can only direct printing via browser.
Thank you in advance
KinG

Greetings!
Not sure if any one is still following this thread, but I am having the same problem with a Canon iR c2550 on one of our macs. It just pauses and will not print. We only have the ufr driver capability. Here is my printer info:
Canon iR C2550:
Status:    Stopped
Print Server:    Local
Driver Version:    10.3.0
Default:    Yes
Shared:    No
URI:    ipp://101.98.226.20/
PPD:    Canon iR C2550
PPD File Version:    10.3.0
PostScript Version:    (3010.000) 550
(3010.000) 651
CUPS Version:    1.7.2 (cups-372.4)
Scanning support:    No
Printer Commands:    AutoConfigure Clean PrintSelfTestPage
CUPS filters:
capdftopdl:
Path:    /Library/Printers/Canon/CUPS_Printer/Bins/capdftopdl
Permissions:    rwxr-xr-x
commandfilefilter:
Path:    /Library/Printers/Canon/CUPS_Printer/Bins/commandfilefilter
Permissions:    rwxr-xr-x
Fax support:    No
Printer utility:    /Library/Printers/Canon/CUPS_Printer/Utilities/Canon Office Printer Utility.app
Printer utility version:    10.3.0
PDEs:
FinishingPDE.plugin:
Sandbox compliant:    Yes
Hope this helps - it is an imac running mavericks 10.9.5
Fr. Ambrose

PostScript settings in Reader XI causing print issue

Greetings,
I have one user on one PC unable to print from Reader XI. When I log in, printing is normal...both users are local administrators. The only difference I can see is in Reader's Advanced print settings; the problem user has PostScript Options available, where normal printing seems to pull the settings from a printer or print driver automatically (greyed out and unavailable). It is as if something is overriding the default behavior for this user only. I have tried defaulting the printer options, reinstalling Reader XI with no progress. Does anyone know what user specific setting might be causing this behavior?
Thanks in advance for any ideas!

I appreciate the suggestion... however I don't think the driver is the issue because I can send the same .pdf job from the same PC to the same IP printer OK. It is only one user having the issue... his job from Reader is never sent, spooled, nothing. The Problem User is able to print from all other apps OK. This is why I asked about user specific settings affecting Reader's ability to communicate with the print driver on a user specific basis.
Maybe I wasn't clear about the issue. Again; same print driver, same ip printer, same PC, same file, different user, different PostScript Options state in Reader - Print - Advanced, different result. Problem User's PostScript Options are not greyed out by default, not printing from Reader at all regardless of PostScript Options manually selected.
What could be preventing Reader from automatically pulling those default (greyed out) settings, on the individual user profile level, from a printer that is otherwise printing fine from Reader for other users on the same machine?
Thanks again

Mavericks Network Printer Issues

I used Canon iR3225 previously without any issues until to get OS Mavericks. And tried few methods to overcome the printer problem using OS Mavericks. Finally i got my collegue recommends to install this mannner. Follow these steps may be you all can use the printer as it is, if you are in 10.9.x.
This steps is solved for to print Canon iR3225 using OS Mavericks 10.9.1.
1. Get the image from here http://tinyurl.com/o79rkba
        (if the link didn't work just copy and paste into your browser)
2. install the driver.
3. Use this commands @ terminal & make sure the admin rights.
          sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist
          Key in the password while its asks.
4. open disk utility --> run disk repair permissions.
5. Delete the print list if you have previously.
6. Add printer option
7. Choose IP option, protocol LPD (Line Printer Daemon)
8. Select the Software which you installed
     for my case i just type it ir3225
9. Add
10. Do test print for the printer which you added.
*Just for myself are wondered, why we may need to open the FTP ports and do the disk repair permissions for this installation.
That's it.
Thanks.
HoneyMadhu

Status:          Idle
Print Server:          Local
Driver Version:          10.3.0
Default:          Yes
Shared:          No
URI:          lpd://192.168.1.2/
PPD:          Canon iR3225
PPD File Version:          10.3.0
PostScript Version:          (3010.000) 550
(3010.000) 651
CUPS Version:          1.7.0 (cups-372)
Scanning support:          No
Printer Commands:          AutoConfigure Clean PrintSelfTestPage
CUPS filters:
capdftopdl:
Path:          /Library/Printers/Canon/CUPS_Printer/Bins/capdftopdl
Permissions:          rwxr-xr-x
commandfilefilter:
Path:          /Library/Printers/Canon/CUPS_Printer/Bins/commandfilefilter
Permissions:          rwxr-xr-x
Fax support:          No
Printer utility:          /Library/Printers/Canon/CUPS_Printer/Utilities/Canon Office Printer Utility.app
Printer utility version:          10.3.0
PDEs:
FinishingPDE.plugin:
Sandbox compliant:          Yes

Changing the report Length/LINE-ZISE cause printing issues

Hello,
We have changed the LINE-SIZE from 225 to 250 for one of the Z-report. Now some of the printers are causing problem while printing the output. Issue is basically with old printers.
Has any one faced some issues like this? advice.
Thanks a lot.

Hi
I think the SAP Report support standard report length 255 you can define length of report between 1 to 255 that works fine with all kind of printer. But while printing kindly check the printer properties called page format there you can select your suitable page format than try to print it this will solved your proble.
Regards,
Hiren

Adobe Professional 9.0 causing Printing Issues in Word

ere is my issue: We are trying to print word Documents to 2 different printers. In microsoft word it will randomly skip lines, letters, or paragraphs of text when printing. This even happens when printing to a PDF. As soon as I do an un-installation of Adobe Pro 9.0 it will work fine. If I re-install it in about a week it will start happening again. I know it is bizarre but any ideas? I have attached the original word doc and the output it makes when I print.

What is the version of Acrobat? When I open your test doc and convert the lines aren't cut off as per your example in the PDF.
Also make sure your normal template is clean.
http://support.microsoft.com/kb/822005

Maverick and printer issues

I have found that Maverick does not work my printer, HP C 4680. Do I have to buy a new one?
What are my options. Any help on printer suggestions would be appreciated.

It says here that the Photosmart C4600 series is supported (print & scan driver):
http://support.apple.com/kb/ht3669#HP
The way drivers are "supposed to work" on Mavericks is - HP gives the current driver to Apple to put on Apple's server(s), for automatic download and install as needed. Or, you can use Software Update (App store) to install/update.
HP even directs its users to use this new method:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en
(The database they refer to is the index to where to find or download drivers as needed - also includes already installed drivers.)
So, dlb320 - please give us more info about what happens when you click " + " to add a printer?

Home and Work Printer the same - causing printing issues

I have a Photosmart Plus as my main printer in the office. I really liked it so purchased the same model for home use. However, any documents I have created/saved on my home computer will not print on my work printer (and vice versa).
Any thoughts?

The pdf test is meant to see if the problem lies with Word.
Take a look at this kb support doc from M$.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Will upgrading to mavericks cause me to lose my personal files?

by this i mean: photos, vids, apps, music
also will i have to resync my iphone to my itunes?

As with any upgrade DO A BACK UP FIRST, so you will have a source for your data should it be lost.
That being said said your data should still be there, if there is NOT a rpoblem with the download or update

Messages App| connectivity issues since upgrading to Mavericks

is anyone having problems since upgrading to Mavericks with connectivity issues in the "Messages" app? Im on a 2011 MacBook Pro. I will start a desktop share session with my folks (IMAC) and within 2-3 minutes of having access to their desktop, I'm unable to control any longer and their system freezes.

HI,
When iChat 3 came out someone tested whether it would work on the platform that was running iChat 2 and also tested whether iChat 2 would work on the later OS.
This eventually led to the Reinstall procedure for iChat 3 up to the iChat 5 version.
Since then the app has required either a Backup version from when it was working, a copy on another machine running the same OS and app version numbers (the two go hand in hand) or you have to Reinstall the whole OS which will always update you to the latest version of the OS (and in the case of Messages any updates it has had).
8:01 pm Saturday; December 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Upgraded to Yosemite now print to HP Laserjet P3015 on the network

Have been using the office HP Laserjet P3015 with my MacBook running Mavericks with no issues.
As soon as I upgraded to Mavericks, cannot print:
First, I tried the existing printer configuration and got nothing as it showed the document stuck in the queue.
Next, tried deleting the printer to add again. The Mac does not see the printer on the network anymore. So I tried the IP address method of adding the printer and specifying the IP address of the printer and the exact printer model.
Here, the error message was "Unable to verify the printer on your network. Unable to connect to <IP address> due to an error. Would you still like to create the printer? I clicked Continue and the printer appeared on the printer list.
Again, when printing, the job gets stuck in the queue and says the job is "Printing - The printer is in use"
Note that before trying all of this, I tried resetting the printer system, rebooting, and then installing the latest HP Printer Drivers v3.0 for OS X.

Hello dna_cali,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Upgrade to Mavericks causing printer issue

Similar Messages

Maybe you are looking for