Upgrade to OS 3.1.3 Appears to have laid the phone dead.

I just synchronized the iphone with Itunes, and confirmed to update to OS 3.1.3. At the finalizing of the process, the phone suddenly went out. I got an error message saying synchronize update was not completed without saying reason for failing.
The problem then is that it laid the phone dead, almost as it is short-circuited. I can not get it started, or contact with anything, having tried charging, rebooting the phone etc. It is ofcourse not detected when connecting to the pc either.
I have never had problems with the phone or with the synchronizing process before.
Did this OS upgrade kill my phone/battery? Nothing in my pc setup, cables or software can have caused this. Everything with phone and computer is in original condition.

I have tried both of the USB ports on my macbook, direct, not via a hub. The connection is good because it knows that the iphone is connected 'in recovery mode'. The phone was fine until I followed the instructions to upgrade. I went to the support page and have tried repowering the phone, the computer, checking I have the latest version of itunes etc. error 21 is not on the list of specific problems. I'm at my wits end!

Similar Messages

  • After upgrading to Lion, Preview (5.2.2) appears to have lost the facility to run a slide show by using my mouse to click an icon in the visible menu bar, as I could in the previous version.  Can I retrieve that icon and thus that facility?

    After upgrading to Lion, Preview (5.2.2) appears to have lost the facility to run a slide show by using my mouse to click an icon in the visible menu bar, as I could in the previous version.  Can I retrieve that icon and thus that facility?

    Unfortunately not. Lion has made many adjustments to the previous system. Try opening your pdfs in keynote.

  • Service Pack 3 appears to have broken the Report Builder click once installation

    We are running SQL Server reporting services on SQL Server 2008 R2. Recently we installed the service pack 3 and we now get the following error when a user clicks the Report Builder link:
    Application validation did not succeed.  Unable to continue.
    And from the Log:
    ERROR DETAILS
     Following errors were detected during this operation.
     * [10/14/2014 9:04:32 AM] System.Deployment.Application.InvalidDeploymentException (HashValidation)
      - File, Microsoft.ReportingServices.ComponentLibrary.Controls.dll, has a different computed hash than specified in manifest.
      - Source: System.Deployment
      - Stack trace:
       at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, Hash hash)
       at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, HashCollection hashCollection)
       at System.Deployment.Application.ComponentVerifier.VerifyComponents()
       at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification
    notification, DownloadOptions options)
       at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
       at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
       at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
       at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
    I'm at a bit of a loss of what to do since all recommended solutions I've found are for installing the latest service pack or cumulative update (from threads several years old).  By installing service pack 3 we are at the latest upgrade path for 2008
    R2 and ironically enough, this is what appears to have broken the click once installer.

    Hi Matt,
    This is an known issue in SSRS 2008 R2 SP3. For this issue, Microsoft has published an article addressing this issue. It is not planning to release a fix for this defect. But there's workarounds for this issue. Please refer to the link below:
    Report Builder of SQL Server 2008 R2 Service Pack 3 does not launch.
    If you have any question, please feel free to ask.
    Best Regards,
    Simon Hou

  • I have a software license certificate for the upgrade from CS5.5 to CS6, but I have lost the upgrade file due to a disk crash in my computer.

    I have a software license certificate for the upgrade from CS5.5 to CS6, but I have lost the upgrade file due to a disk crash in my computer.
    where can I get the upgrade file from ?
    thanks,
    Ofer

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I am unable to upgrade to Mavericks even though I seem to have all the requirements listed by Apple.

    When offered the free upgrade in App Store, I am unable to upgrade to Mavericks even though I seem to have all the requirements listed by Apple.
    Model: MacBookPro 2,2, Processor: Intel Core 2 Duo, Speed: 2,33 GHz, Processors: 1, Cores: 2, L2 Cache: 4 MB, Memory: 4GB
    Bus Speed: 667MHz, Boot Rom Version: MBP22 00A5.B07, SMC Version: 1.12f5.

    10.7.5 is the max for your model. Your mac is one model too old to run anything higher.

  • 5.1 appears to have broken the relationship function in contacts

    5.1 appears to have broken the relationship function in contacts on the iPhone 4s.  You no long have "relationships" as a field to add to the contact.  I'm limited to 3 only.
    Worked in 5.0.
    Anyone else see this?

    Yes it was, see http://iphone-experience.com/2011/11/how-to-assign-a-relationship-to-a-contact-o n-the-iphone/
    I did it under 5.01, but now that option isn't there. 
    Anyone else seeing this?

  • I am running safari 7.0.6 with IOS 10.9.4. after the mac has been asleep and I log on I cannot open safari as it appears to have crashed. the workaround to this is to reboot the IOS and log back in after which safari will open.

    I am running safari 7.0.6 with IOS 10.9.4. after the mac has been asleep and I log on I cannot open safari as it appears to have crashed. the workaround to this is to reboot the IOS and log back in after which safari will open. Any ideas on how to resolve this?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Hi i am working on my web site and it appears to have blocked the ip from my server i can't open my web sites and i cant open the server home page but can do this on my iPhone i have trend micro running on 2 other desk tops all from the same router please

    Hi i am working on my web site and it appears to have blocked the ip from my server i can't open my web sites and i cant open the server home page but can do this on my iPhone i have trend micro running on 2 other desk tops all from the same router please help maybe its a firewall? Cheers Dave

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • I don't know how, but I appear to have joined the Creative Cloud. How do I cancel membership?

    I don't know how, but I appear to have joined the Creative Cloud. I don't need it & certainly don't want Adobe selling stuff to me. How do I cancel membership?

    Hi Brain,
    Please contact the support through call/chat for the cancellation request:
    Contact Customer Care
    Regards,
    Sheena

  • My apps have been crashing since last night on iPhone 4g anyone having this problem.  it only started last night i have rebooted the phone and some times cannot even download my email nor move them to trash where they re appear a few minutes in inbox

    my apps have been crashing since last night including even the app store.  this only started happening late last night since doing the ios 5.0.1 update.  i am not sure what is happening.  even when i click on the phone buttom the apps are all crashing not loading stuff.  i cannot even seem to get email only some of the time and than when it does and i try moving them to trash they dont go to trash they re appear right back in my inbox a few minutes later.  i have rebooted the iphoine a few times but with little avail to any situations that are working for me currently.
    i think this is an apple ios 5.0.1 update issue.  i think they may have screwed things up big time this time.  i have also found no improvement with battery life at all.  not sure what is wrong but i hope they fix it fast.  this is ridiculous
    please respond if you are having some of the same issues as i am
    thanks
    abdullahsgirl

        jsavage9621,
    It pains me to hear about your experience with the Home Phone Connect.  This device usually works seamlessly and is a great alternative to a landline phone.  It sounds like we've done our fair share of work on your account here.  I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you.  I look forward to speaking with you.
    TrevorC_VZW
    Follow us on Twitter @VZWSupport

  • My iphone is stuck in recovery mode while doing an automatic upgrade last night. I can't do anything with the phone and now it won't even restore! Help!

    Last night my iphone did an automatic upgrade and when I got up this morning all that was there was the picture of the usb cord and itunes.  When I plugged my phone into my computer and open itunes I got this message: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
    I spent literally all day trying to figure out what to do and finally sucked it up and pushed the restore button in itunes.  I'm not getting this message: The iPhone could not be restored. The device isn't eligible for the requested build.
    What the heck do I need to do in order to have a functioning phone again?!

    Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • WebRTC's CreateOffer appears to have broken the error handling

    I had a working implementation of WebRTC, using the Adapter.js pollyfill. It was previously working between Firefox and Chrome but now it appears to have a type error on the error handler. I had it set to use null, which still works in Chrome but Firefox now requires {} for an empty error handler (therefore breaking either Chrome or Firefox depending which I use). And it doesn't seem to work with an actual error handler either!
    Example Code:
    // Works in Firefox
    pc.createOffer(function(description) {
    console.log(description);
    pc.setLocalDescription(description);
    socket.emit('received_offer', JSON.stringify(description));
    }, {}, mediaConstraints);
    // Works in Chrome
    pc.createOffer(function(description) {
    console.log(description);
    pc.setLocalDescription(description);
    socket.emit('received_offer', JSON.stringify(description));
    }, null, mediaConstraints);

    A good place to ask advice about web development is at the mozillaZine "Web Development/Standards Evangelism" forum.
    *http://forums.mozillazine.org/viewforum.php?f=25
    The helpers at that forum are more knowledgeable about web development issues.<br>
    You need to register at the mozillaZine forum site in order to post at that forum.
    See also:
    *https://developer.mozilla.org/en-US/docs/Web/Guide/API/WebRTC
    *https://developer.mozilla.org/en-US/docs/Web/Guide/API/WebRTC/WebRTC_basics

  • Update to desktop appears to have killed the app!

    I have used the desktop app on my Win 7 machines for ages. No problem. I updated (in response to a message from Blackberry). Immediately desktop refused to start. I re-installed.  It still hangs at the banner. So, I removed desktop (all traces) and re-installed.  It still hangs on the startup banner.  Has anyone else seen this, and what is the solution?

    As Retired Engineer indicated, you will need to install Snow Leopard first.  After you install Snow Leopard, you need to go into Software Update and perform the updates.  10.6.6 will install the App Store.  You should continue to update to 10.6.8 before purchasing and installing Lion from the App Store.
    Be sure your machine meets the minimum requirements.  Basically, any Mac with a Core 2 Duo processor or later and at least 2GB of RAM (but 4 is highly recommended).  If you have a first generation MacBook Pro with a Core Duo, you will not be able to upgrade to Lion.

  • After upgrading my iPhone to new 5.1 iOS, and reloading all of my files back in , my music appears to be in the phone, but when I press play, the music does not play, even though the pause button is now lit.

    After 6 hrs. Of upgrading to 5.1 iOS , and reloading all data my music will not play. The music was reloaded from iCloud, and shows up in library, but will not play.

    Basics from the manual are restrt, reset, restore.
    Have you tried each of these?

  • Upgrading to latest IOS on my iPhone and iPads appears to have ruined the ease of using airplay

    Airplay used to be just playing a video and hitting the drop down box to select my apple TV, then I allowed the latest IOS version on my iPhone and iPads...now the drop down box at the video (you tube, etc) is gone and I have to swipe UP on screen to select the apple tv option and mirroring....except 9 out of 10 times it auto-transfers back to the iPad/iphone setting and fails to work.  On youtube, from my iPhone I often get "can't play video" or error message I NEVER got before updating to the latest IOS.
    This is really a buggy platform now that impacts MULTIPLE apple products!
    Anyone having this issue?
    Drew

    That will be due to a network issue, which can come at any time
    If on wifi, try Ethernet
    To see a status of the network, go to istumbler , netstumbler or similar to get a report. Look for signal strength, noise, nearby networks

Maybe you are looking for