Upgrade to Reader 9.3.1

I recently upgrade to Adobe Reader 9.
In previous versions, I was able to click on a blue highlighted section and would be taken to that point in the document.
It seems that feature doesn't work now.
Anyone have any suggestions or thoughts ??
TIA
fonemax

Are you referring to links in a multipage document?

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We have several PDF documents that work fine on Reader 9. But after upgrading to Reader X, the files will not open. Instead, they report an Out Of Memory error and a blank document opens instead. Removing Reader X and re-installing Reader 9 corrects the issue. This has been reproduced on 3 different PCs running both Windows XP and Windows 7.
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From:
Sent: Wednesday, February 09, 2011 9:12 AM
To:
Cc:
Subject: RE: Case 181995624; Unable to open PDF
Hi Phil,
We do not have this information or estimate time by our Engineering team yet.
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From:
Sent: Monday, February 07, 2011 8:19 PM
To:
Cc:
Subject: RE: Case 181995624; Unable to open PDF
Next major release as in the next patch for Acrobat X, or as in Acrobat 11?
From:
Sent: Saturday, February 05, 2011 4:31 AM
To:
Cc:
Subject: Case 181995624; Unable to open PDF
Hi Phil,
You can get back to us with the Bug Number provided you earlier based on which we will give you the update by our Engineering team. However, the update for now is that it is decided to fix in our next major release.
Regards,
Neeraj
From:
Sent: Thursday, February 03, 2011 1:33 AM
To:
Subject: RE: Case 181995624; Unable to open PDF
Can you send me a link to where I can find information on the bug?
From:
Sent: Tuesday, February 01, 2011 10:14 AM
To:
Cc:
Subject: Case 181995624; Unable to open PDF
Hi Phil,
Hope you are doing well.
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Have a nice day.
Regards,
Neeraj
From:
Sent: Tuesday, February 01, 2011 12:22 AM
To:
Cc:
Subject: RE: Case 181995624; Unable to open PDF
Any updates on this case?
From:
Sent: Friday, January 14, 2011 2:03 PM
To:
Cc:
Subject: RE: Case 181995624; Unable to open PDF
The EFI Fiery E-7000 Controller version is 1.2.0 and it handles the scanning and printing functionality of our Lanier LD160c copier. I have attached two sample files. One is a 1 page scan from our copier. The other is a combined pdf that I just created in Acrobat 9. The first two pages of the combined pdf consists of a webpage that I printed using Acrobat 9 and then the scan from the copier is on the 3rd page. In Acrobat X, once you get to the 3rd page you will receive the Out of Memory error. It will open in previous versions of Acrobat just fine though.
From:
Sent: Friday, January 14, 2011 11:52 AM
To:
Cc:
Subject: Case 181995624; Unable to open PDF
Hi Phil,
Thanks for the information.
I have the PDF file provided by you and able to reproduce the behavior. I tried to call you at 214-303-1500 but got voice mail.
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Regards,
Neeraj
From:
Sent: Thursday, January 13, 2011 6:57 AM
To:
Cc:
Subject: Re: Case 181995624; Unable to open PDF
It is a walk up copier and we scan to email. The EFI Fiery controller E7000 handles pdf conversion for the copier, but yes it has the latest firmware. The bottom line is that we have 3 or 4 years worth of pdfs created from that copier rendered useless by Acrobat X. They open fine in previous versions of Acrobat. Did you get the test pdf file when this case was created?
-- Sent from my Palm Pre
On Jan 12, 2011 6:12 PM, Acrobat Support <[email protected]> wrote:
Hi Philip,
Thank you for choosing Adobe Support we have got your concern, we see that you are facing an issue with opening PDF files in Acrobat X, created from Lanier (Ricoh) LD160c copier. A technical support case 181995624 has been created for your reference. In order to assist you further. We would like to have the following information.
· Are you using the latest scanner driver ?
· What is the exact scanning workflow ?
Regards
Acrobat Support

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Need helph to upgrade adobe reader

need help to upgrade adobe reader

As this is a user to user forum, there is no guarantee that you'll receive instant replies. Not even that you will receive an answer at all.
It would be much easier to help you if you condescend to give us a minimum of information about your setup. You know, such basic things as whether you are in a Mac or a Win machine, and from which version of Reader you would like to upgrade to which. Knowing the version of your OS could also be helpful.

How do I terminate Conversion upgrade for Reader. I now have full version Adobe Acobat XI Pro.

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I just checked your account, and it looks as though you've already canceled your account.
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Is Acrobat XI standard an upgrade for acrobat reader? I'm worried the upgrade may be an upgrade to a paid version I don't have. Thanks

Acrobat Standard or Pro will do that, just don't buy an upgrade (which would need you to already own a particular older version of Acrobat). It isn't considered an "upgrade" from Reader in the buying way because Reader is free, so it doesn't qualify for a cheap purchase. It also isn't an upgrade in the sense that it's separate from Reader and you can have both Reader and Acrobat.

Upgrade to Reader 9.3.1

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