Upgrade to UC520 failed using CCA 3.0 at restoring CUE

I used the CCA 3.0 app to upgrade a UC520 to ver 8.1 The software ran without issue until after the CUE reloaded. It failed at restoring the configuration. Mainly, the recordings for the voicemails and the pin numbers are gone, as well as the Auto Attendant. The CCA made a backup, and I tried to restore that manually, but that did not work. Any one had this type of error.

I am having the exact same issue.
I pressed F2 when trying to "restore" the configuration and it has a few errors at the end. The first error after it transfers the ringtones, and background images from the backup file it tries to create an FTP user in the background but gets an error that says it's unable to create the username for the /cue/ directory on the FTP server it creates while running CCA.
I'll be glad to post my debug logs that I see when it loads the files, but so far I've had no luck figuring out why it fails on this step, but is able to transfer the other files via FTP without issue.
Hopefully someone can jump in here as well.

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Hi,
      the upgrade from 4.6c to Ecc6 failed at step StartSap_Dual with following error
System start failed code - 2
- 2 the test rfc did not work
try to login in with the ddic user. this error shows up on the upgrade screen.
we are using
Windows 2000 sp3,oracle 9.02,kernel 700 patch 102
wen manually tried to connect using management console it gives the error DBConnect fails Ec 00256
The DB log mode is now changed to Archive log mode.\
Kindly help if this is a known issue
thanks
John
the dev_w0 log is shown below
trc file: "dev_w0", trc level: 1, release: "700"
ACTIVE TRACE LEVEL           1
ACTIVE TRACE COMPONENTS      all, MJ
B
B Wed Aug 01 12:03:53 2007
B create_con (con_name=R/3)
B Loading DB library 'I:\usr\sap\U46\SYS\exe\run\dboraslib.dll' ...
B Library 'I:\usr\sap\U46\SYS\exe\run\dboraslib.dll' loaded
B Version of 'I:\usr\sap\U46\SYS\exe\run\dboraslib.dll' is "700.08", patchlevel (0.102)
B New connection 0 created
M sysno      00
M sid        U46
M systemid   560 (PC with Windows NT)
M relno      7000
M patchlevel 0
M patchno    102
M intno      20050900
M make:      multithreaded, Unicode, optimized
M pid        5908
M
M kernel runs with dp version 224000(ext=109000) (@(#) DPLIB-INT-VERSION-224000-UC)
M length of sys_adm_ext is 572 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 5908) [dpxxdisp.c   1301]
I
I Wed Aug 01 12:03:54 2007
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M DpShMCreate: sizeof(wp_adm)          24344     (1432)
M DpShMCreate: sizeof(tm_adm)          4232256     (21056)
M DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
M DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064
M DpShMCreate: sizeof(comm_adm)          528064     (1048)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm)          0     (96)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm)          0     (72)
M DpShMCreate: sizeof(vmc_adm)          0     (1520)
M DpShMCreate: sizeof(wall_adm)          (38456/34360/64/184)
M DpShMCreate: sizeof(gw_adm)     48
M DpShMCreate: SHM_DP_ADM_KEY          (addr: 08D10040, size: 4897456)
M DpShMCreate: allocated sys_adm at 08D10040
M DpShMCreate: allocated wp_adm at 08D11E80
M DpShMCreate: allocated tm_adm_list at 08D17D98
M DpShMCreate: allocated tm_adm at 08D17DC8
M DpShMCreate: allocated wp_ca_adm at 09121208
M DpShMCreate: allocated appc_ca_adm at 09126FC8
M DpShMCreate: allocated comm_adm at 09128F08
M DpShMCreate: system runs without slock table
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 091A9DC8
M DpShMCreate: allocated gw_adm at 091A9E08
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 091A9E38
M DpShMCreate: allocated wall_adm at 091A9E40
X
X Wed Aug 01 12:03:55 2007
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation view
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M ThInit: running on host SAPUPG46
M calling db_connect ...
C CLIENT_ORACLE_HOME is not set as environment variable or
C DIR_CLIENT_ORAHOME is not set as profile parameter.
C    assuming using instant client with unspecified location.
C
C Wed Aug 01 12:03:56 2007
C Oracle Client Version: '10.2.0.2.0'
C Client NLS settings: AMERICAN_AMERICA.UTF8
C Logon as OPS$-user to get SAPU46's password
C Connecting as /@U46 on connection 0 (nls_hdl 0) ... (dbsl 700 010307)
C Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch
C    0 UTF8                                                      1   07443638   07448CD4   0744855C
C Attaching to DB Server U46 (con_hdl=0,svchp=074484A8,srvhp=0745A0A4)
C
C Wed Aug 01 12:03:59 2007
C Starting user session (con_hdl=0,svchp=074484A8,srvhp=0745A0A4,usrhp=0747CD78)
C Now '/@U46' is connected (con_hdl 0, nls_hdl 0).
C *** ERROR => Cannot decrypt password I got from table vzxvb
[dbsloci.c    11430]
C Disconnecting from connection 0 ...
C Closing user session (con_hdl=0,svchp=074484A8,usrhp=0747CD78)
C Now I'm disconnected from ORACLE
M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1426]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10240]
M
M Info for wp 0
M
M    stat = WP_RUN
M    waiting_for = NO_WAITING
M    reqtype = DP_RQ_DIAWP
M    act_reqtype = NO_REQTYPE
M    rq_info = 0
M    tid = -1
M    mode = 255
M    len = -1
M    rq_id = 65535
M    rq_source =
M    last_tid = 0
M    last_mode = 0
M    semaphore = 0
M    act_cs_count = 0
M    csTrack = 0
M    csTrackRwExcl = 0
M    csTrackRwShrd = 0
M    control_flag = 0
M    int_checked_resource(RFC) = 0
M    ext_checked_resource(RFC) = 0
M    int_checked_resource(HTTP) = 0
M    ext_checked_resource(HTTP) = 0
M    report = >                                        <
M    action = 0
M    tab_name = >                              <
M    vm = no VM
M
M *****************************************************************************
M *
M * LOCATION    SAP-Server SAPUPG46_U46_00 on host SAPUPG46 (wp 0)
M * ERROR       ThInit: db_connect
M *
M * TIME        Wed Aug 01 12:03:59 2007
M * RELEASE     700
M * COMPONENT   Taskhandler
M * VERSION     1
M * RC          13
M * MODULE      thxxhead.c
M * LINE        10439
M * COUNTER     1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   720]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 5908) [dpnttool.c   327]

Hi John
Did you check the env variables??
Error "CLIENT_ORACLE_HOME is not set as environment variable"
Define ORACLE_HOME as <drive>:\oracle\<SID>\<oracle_version>
or CLIENT_ORACLE_HOME as <drive>:\<oracle client location>
Regards
Juan
Please reward with points if helpful

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============
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================
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Upgrade to UC520 failed using CCA 3.0 at restoring CUE

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