Upgrade to Windows 10 failure (80240020) - wait or manual install?

Hi Forum, On 07/11/15 I bought an ENVY 700-410 with Windows 8.1 Home installed. The transfer of programs and data from my 10 year old HP Pavilion went very smoothly. The ENVY is up and running very well. I am waiting the installation of Windows 10 Home. I have received no indication from Microsoft that it is ready. However, if I were to look in Windows Update History I get the following table: Name                                                                               Status    Importance Date installed
Upgrade to Windows 10 Home                              Failed     Important    8/5/2015
Upgrade to Windows 10 Home                              Failed      Important   8/5/2015
Upgrade to Windows 10 Home                              Failed   Important    8/4/2015
Upgrade to Windows 10 Home                              Failed   Important    8/4/2015
Upgrade to Windows 10 Home                              Failed   Important   8/3/2015
Upgrade to Windows 10 Home                              Failed     Important   8/2/2015
Upgrade to Windows 10 Home                              Failed     Important   8/2/2015
Upgrade to Windows 10 Home                              Failed     Important   8/1/2015
Upgrade to Windows 10 Home                              Failed     Important    7/31/2015
Upgrade to Windows 10 Home                              Failed     Important   7/31/2015
Upgrade to Windows 10 Home                              Failed     Important   7/30/2015
Upgrade to Windows 10 Home                              Failed     Important   7/30/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed     Important   7/29/2015
Upgrade to Windows 10 Home                              Failed      Important   7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3070071) Succeeded Optional 7/29/2015
Realtek - LAN - Realtek PCle GBE Family Controller      Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3071663) Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3013816) Succeeded Optional 7/29/2015
HP - Display - HP 2159 Series Wide LCD Monitor          Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3061493) Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3055343) Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3064209) Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3058168) Succeeded Optional 7/29/2015
Update for Windows 8.1 for x64-based Systems (KB3065013) Succeeded Optional 7/29/2015 I have run Windows 10 Ready Check and it reports that the machine can be upgraded to Windows 10. Wanting to know what caused the failures listed above, I checked for a failure discription. I get the following: Upgrade to Windows 10 HomeInstallation date: ‎8/‎5/‎2015 6:04 AMInstallation status: FailedError details: Code 80240020Update type: ImportantInstall the next version of Windows.More information:
http://go.microsoft.com/fwlink/?LinkID=507415Help and Support:
http://go.microsoft.com/fwlink/?LinkId=507417 I have done two things: 1/ I had a long chat with HP tech support. The bottom line from this chat was to sit tight and wait. 2/ I had a phone conversation with Microsoft. The advice was the same... just wait. I seem to have another option. Instead of just waiting, I can take manual action: 1. Go into "C:\Windows\SoftwareDistribution\Download" and delete everything in that folder.
2. Now, run the command prompt as an administrator. Type in "wuauclt.exe /updatenow".
3. Go to your Control Panel > Windows Update and your Windows 10 should start re-downloading from scratch, hopefully without flaws this time. Here is my questions? 1/ What should I do - sit tight or take action? 2/ What system is giving the errors in the log? Is it a program locally on my machine trying to ask Microsoft if it is ready now? Or is it Microsoft calling from the outside and really finding a problem on my system. 3/ I see that other people are having the same problem, but nobody that I could find explains the root cause of the error. Can you help? Thanks in advance, Bob

Hi Rixander,
Thank you for your reply. I do not think I have explained my questions well.
1/ I have run updates every morning. This morning there were 2.
2/ I did not run the update that caused the error "Upgrade to Windows 10 Home Failed Important 8/5/2015".
3/ What system or process caused this this entry?
Until I clearly understand what is going on, I am going to do nothing. Window 8.1 is working well.
Cheers,
Bob Rixander wrote:you can try again but i suggest you do a few at a time than all at once some of windows update may not work all at once because some of them in the group maybe done after you finished others and in some cases you need to restart your pc which you may not always get a restart and i would do that manually just to be in case i can get more MsUpdates"btw you can use this route - click on the start menu and select " settings " and you will see " Update & Secruity " and select that and you can check your updates from Microsoft good luck

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Blair Deng
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