Upgrade to Windows 8.1 issues

My computer did an automatic update (upgrade) to Windows 8.1 3 days ago. It took almost an hour for the complete upgrade. Now, I cannot access intent explorer on my desktop. When I click on the icon (top right hand side) to left click and highlight internet
options, it is greyed out. I try manually typing in MSN.com, and nothing, only a white page. I do not like the view in Windows 8 and prefer to use my desk top, and am unable to do so. Why is this, and what can I do to change it back to the way I was using
it 3 days ago?

Hi,
For this issue,since you did a update,I suggest you
use system restore to return to the point which did
not appear the problem.
How to refresh, reset, or restore your PC:
http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc
Hope this helps.
Regards,
Kelvin hsu
TechNet Community Support

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Yoga 11S upgrade to Windows 8.1 issue

My YOGA 11 S came with Windows 8.0. I upgraded to Windows 8.0 Pro W - Media Center without an issue a few weeks ago. Today I have twice attempted to install the WIN 8.1 Upgrade from the Store. Both attempts failed and rolled it back to WIN 8 pro. It's a stock machine, no mods at all. Please let me know if any others are experiencing issues.
Both times the error info were reportedly sent to MS.
Thank You
Paul
Solved!
Go to Solution.

Found this link for a conexant driver for another Lenovo device:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037884
Downloaded and installed it on my yoga 11s, now with 8.1 pro. After download and install, a restart was required. After that, the conexant HD audio and Dolby Digital Plus Home theater returned to my list of programs. Windows Media player worked with video and audio. Flash player worked using WatchESPN.com. Seems to have fixed one of my 2 errors.

Lenovo G580,Upgraded to Windows 8,Driver issue

As mentioned on the title,i already installed to Windows 8. And i having problem installing driver from lenovo website,
not through windows built in driver.
As i want to install wifi driver,( i downloaded qualcomm atheros wireless lan driver) issue of :
Image 1
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Moderator comment: Image(s) >50KB converted to link(s). Forum Rules.

Problem Solved by fully remove the driver installer,then install as administraitor right.
The Bluetooth also solved by :
1. Remove Lenovo Energy Management Windows8
2. Install Lenovo Energy management Windows7
3. Restart
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8.Install Lenovo Energy Management Windows8
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Gudluck

Issues with SharePoint 2013 after upgrading from windows 2012 to 2012 r2

We have a Sharepoint with Sp1 environment on windows 2012. Recently we upgraded the windows 2012 to 2012 r2. After the upgrade sharepoint environment is completely unstable.
At first all the sites returned 401 errors. After resolving by resetting the object cache accounts the sites are back.
Then i see that none of the performance point dashboards work. I figured that claims to windows token service is defaulted to local system account. I previously configured with a domain account. I reconfigured to work with domain account.
All the dashboard pages throw error.
Some Error logs:Failed to get document content data. System.ComponentModel.Win32Exception (0x80004005): Cannot complete this function at Microsoft.SharePoint.SPSqlClient.GetDocumentContentRow
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value)
4. I tried to create a new dashboard and this time the performancepoint designer wont launch. After some troubleshooting i see that c2w host file didnot have the caller C:\Program Files\Windows Identity Foundation\v3.5.
I added <add value="WSS_WPG" /> and now it launches
5. Now the Dashboard launches and peruser identity works without having kerberos enabled at IIS. I have all the spn and required delegations setup for this url . But i did not configure at the IIS level
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It looks like lot of things got messed up and reset. Can we upgrade to windows 2012 r2 with a sharepoint application inplace. what is the recommended approach and Whats happening with Performancepoint dashboards. IS there a known issue with sharepoint 2013
sp1.
Raj-Shpt

Thanks for the above article. Few issues are solved . One of the main issue is with Performancepoint Dashboard.
I have all the spn and required delegations setup for this url . But i did not configure at
the IIS level yet. Still per user identity works without having kerberos enabled at IIS.
Raj-Shpt

Split x2 - Touchpad issue after upgrading to Windows 8.1

Hello,
I bought this Split x 2 a week ago and it came with WIndows 8. Everything was working fine until I upgraded to WIndows 8.1. Now my Touchpad will freeze some times and I have to log out and log back in to my profile to unfreeze the touchpad other times I can get it to unfreeze by resetting the release touch screen buttom.
I called HP customer service and they said it was a Microsoft issue and transfer me to them. Microsoft said it was a hardware (HP) Issue and that i needed to go back to the store where I bought it
(BestBuy). I took it back yesterday to BestBuy and they gave me a knew one. I did the same thing and upgraded to Windows 8.1 and touchpad issues is back. So pretty sure is not a hardware issue.
All windows updates are completed
I checked the Touchpad's Driver and it is up to date.
NOTE: I plugged a wireless mouse to my laptop and when the touchpad freezes the wireless mouse still works.
Does anyone know a fix for this issue? Everything else works great on the laptop is just very inconvenient when you are working and you have to log out to get your touchpat to work again.
Any help would be appreaciate it.
Jhon C
This question was solved.
View Solution.

Well you gave me a great idea. So the same thing happened to me, the install failed due to the driver signature. I uninstalled the current driver, then turned off the feature that requires signed drivers and installed the driver. Everything is working so far.... the only odd thing is it doesn't show the driver any where. I am going to try a few other things BUT the mouse hasn't stopped working for a good half hour.
http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-s... Incase you didn't know.

U410 touch WiFi issues after upgrading to windows 8.1

Hi all,
I have a U410 touch and yesterday I upgraded to windows 8.1
I have major WiFi issues.
connection drops after a few minutes giving limited. troblesshooting resets the adapter saying ''the default gateway is not accessible '' is fixed. But after a few minutes the problem comes back. and it goes like this forever.
I have the Intel Centrino N-2230 and I installed the driver I found here (15.10.3.2).
I''ve tried to uncheck the power management option but the problem is still there.
I also have other issues with the dolby system (I see others have the same problem )and my touch screen is not working.
any help will be greatly appreciated
thanks!

Hi-
I am also running into the same issue with my Lenovo U410 and it is really frustrating. I also have Centrino Wireless chip with driver version 15.10.3.2 and I have windows 8.1
I bought the laptop from Costco and was having similar issues. I sent it back to Costco Concierge who apparently replaced the wireless chipset on this laptop but now I am getting this issue.
Any help will be greatly appreciated.

Networking Issues after Upgrading to Windows 8.1

I have a Windows 8 desktop PC that is working fine with my network. I can browse the Internet fine using all major browsers etc. After upgrading to Windows 8.1 through the Windows Store I noticed that my wired networking was not working correctly.
The status of the network does not change (i.e. it doesn't change to Limited Connectivity) however browsing to sites in Chrome, IE or Firefox doesn't work as well as Windows 8.
IE11 gives me the error "This page can't be displayed, make sure the web address is correct" and other browsers give a similar error. I normally have to refresh 2-3 times to get a new page to load, sometimes even more. Everything works
fine from a laptop connected at the same time so it isn't an network issue with my provider.
I thought this might be a driver issue with the two on-board Marvell wired network adapters. I wasn't able to rollback the driver to older versions I found on the Internet. I then purchased another network card, Intel Desktop gigabit and the
issue still persists with that adapter. I then tried a USB wireless adapter and the issue still persists using wifi with the wired adapters disabled. I tried a new network cable and no luck either. I also tried resetting the IP stack using
the various netsh commands.
After that I thought I might try reset the Windows 8.1 PC, however that didn't work as I didn't have the restore image available as I upgraded from the Windows Store. I then tried installing Windows 8.1 fresh using a ISO with my Windows 8 key using
some of the recent guides that are available. That all worked but it didn't fix the networking issues.
I re-installed Windows 8.0 and the networking is now fixed and back to working normal again. I'd like to try again but I think I will have the same problems. I can't imagine why this would be a driver issue as I tried 3 different network adapters
and two installs of Windows 8.1. Any ideas what would be the cause of the Windows 8.1 issue?

HI,
Since this issue only occurred in the your desktop PC, and many network adapters you tried, failed, thus I think maybe we should focus on the model of your desktop PC, I suggest you update the BIOS and chipset from the manufacture to improve
the performance of win8.1.
Please also test this issue in safe mode with networking.
Please refer to:
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-including-safe-mode
I’d like to share the following article with you:
Wired and wireless network problems
http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Regards,
Yolanda
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
The issue occurs in safe mode as well under Windows 8.1. The motherboard is an Asus P5B Premium, however it works on Windows 8. How would I update the chipset when booted into Windows 8.1? In Device Manager it wasn't allowing me to update
the network drivers as they were newer versions already installed.
Edit: I also installed at Intel Chipset Device software dated 8/8/2013 with version 9.4.0.1026 and the issue still occurs. I am also running the latest BIOS that is available.

Heating, Longer Startup issues after upgrading to Windows 8.1

It has just been about 1.5 years I have purchased this laptop and the way it is behaving now is killing me.
There was absolutely no problem while I was running Windows 8(which was my preloaded OS).
But after I upgraded to Windows 8.1 I am facing numerous problems which I am stating below.
Startup time has increased to double the time it took perviously( even after I disabled unnecessary startup entries ).
Laptop is getting heated from the moment it is started, no matter what I do or I do nothing and keep it idle(which earlier happened only when I played any high graphics game)
HP Support Assistant no longer works in Windows 8.1(I uninstalled and reinstalled it several times still no solution), so I am no longer able to get any technical support.
Right click on Desktop takes ~10 seconds to open up the menu(Once again checked and found no unwanted third party context meny handler entry blocking the right click)
Please help me out as soon as possible.
Currently I am using Microsoft Windows 8.1 x64 Single OS
Product Name-HP Pavilion G6-2236TX NB PC
Product Number-D4B09PA

Hey @cDeepanjan ,
Here is what is happening with the error message 303. Hard Disk 1 Quick Test Failure-If your notebook is under warranty, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Qosmio X300 64 bit vista ultimate upgraded to windows 7 64 bit ultimate - issues

Hi there,
Hoping you can help me, any help would be greatly appreciated. I cannot find my laptop amongst the given models - first issue.
Second issue: given gratis CD voucher for upgrade to windows 7 ultimate with purchase of laptop, whihc i have redeemed and loaded to laptop. below are my laptop specs. And below that the consequent issues awaiting resolve PLEASE HELP!!!!!
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SUZIQQOSMIO
System Manufacturer TOSHIBA
System Model Qosmio X300
System Type x64-based PC
Processor Intel(R) Core(TM)2 Extreme CPU Q9300 @ 2.53GHz, 2534 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date TOSHIBA V1.50, 23/12/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Australia
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name SuziQQosmio\Suzanne
Time Zone Cen. Australia Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 2.10 GB
Total Virtual Memory 8.63 GB
Available Virtual Memory 6.48 GB
Page File Space 4.88 GB
Page File C:\pagefile.sys
Hi there,
Specs: as per Qosmio X 300. SSD 110GB, pentium core 4 extreme, 4 Gb RAM, plenty free storage on SSD (29GB), NVidia drivers with primary being GE Force 9800 M GTS, Direct X10. there is also a note down the bottom saying that if i have linked graphic cards (whihc i do i believe there are three), that i can expect better perfomrance with some software.
Ok I aplogise from the outset, i am a layman and not that techie. K. So the issue that I upgraded recently (last week) from vista ultimate 64 bit to windows 7 64 bit. ultimate. For the main, I am reasonably happy with the outcome in most areas - except gaming that is. I have increased speed and agility and the processor is now rated at 7.2. WEI. overall the laptop is rated at 5.8. however, getting back to teh reason for writing, I have nothing negative to say about windows 7 (as compared to its predecessor) apart from wishing to resolve my game crash issue. which usually occurs about 15 mins - 20 mins into a game and comes in the form of a shutdown ? BSOD from whence the laptop reboots when prompted at on/off and wants to know if to start normally or in various safe modes. I have noticed that the laptop does become very hot at the back (around the fans) prior to teh shutdown, and i am wondering if this is an overheating issue, and how to resolve if this is the case. the only other thing i have noticed that seems untoward is that i have apparently lost a wireless jump start driver from the upgrading process which i cannot find anywherre, and may be totally unrelated to this issue anyway.
All i want to do is play the games i could play on windows vista ultimate 64 bit. these include: Sims 3, sims 3 world adventures, sims 3 ambitions, highloft end stuff, and Bioshock. Oddly enough, i have played sid meyers civillisations revolutions IV (the latest one) with no crashes, and i havent tried ANNO 1404, but fear a similar fate may await this game as some of the others.
Addditional information:
everything is as i described it above, however the screen does not go blue but black,and the laptop shuts itself down, laptop acts as if hibernating mode? (these are guesses) or some mechanism geared at preventing over heating - the back becomes very hot. the machine can be rebooted from normal mode but comes up firstly with a screen suggesting that the laptop was incorrectly shutdown, and offers options as to safe mode, normal etc. i have been starting normally with no adverse effects. This is scenario one.
scenario two ends up similarly at teh reboot stage, but gets there differently. i play the game and the screen freezes, unable to move touchpad curser, unalbe to use ctrl alt del to get up task manager. end up having to crash to reboot.
I am quite frustrated and very reluctant to mess around with things that i dont understand (dont want to make the problem worse!). I am happy to attemtpt to follow your good explicit advice.
the only other negative thing i am expereinceing is screen flicker on internet. I have changed my power mode from high performance to balanced to try to nullify the overheating issue but i now am noticing this screen flicker which is irriating and appears on keystroke, or cursor movement.
Please note well: I am a layman, not a technician! Please explain in easy to (dummy) terms! Thanks!
kind regards
S
(Im Game)

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Issue with store apps when upgrading to Windows 8.1

Every once in awhile when performing an in-place upgrade from Windows 8.0 Enterprise to Windows 8.1 Enterprise, we will experience a strange issue where most of the default store apps will not launch. They will attempt to launch, and then drop the
user back to the desktop with the icon for the app showing in the taskbar. I have tried running the app troubleshooter but it gives the message "Microsoft account required". The problem here is we are using active directory accounts and
we don't want the users to have to create or login to use these default apps.
I know I can use DISM to remove those apps, and I know I can use DISM to install apps, but is there a way to do this with the default store apps? I believe that I would need the appx files to do this? Are those in the image somewhere?
I also tried running "dism.exe /online /cleanup-image /restorehealth" but this also was unable to correct the issue.

Hi,
Sometimes, after upgrading to Windows 8.1, the Store App may not start, or it might still show the number of available updates on the Live Tile
To fix this, run the following in a Command Window (CMD) to re-register the Store App:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
Details as the following reference:
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
Regards
v-yamliu

Can Anyone Help? Upgrade with Windows Issue

I bought my daughter a Ipod nano for Christmas this past year (2005). Everything worked great until the new 6.0 upgrade. We downloaded the upgrade last week and it was completed successfully. Yet when I go to my desktop and try to go to the site I get nothing at all. I can't even access the itunes site. Can't even access it through apple.com. I get the download message. I spent hours on the phone with apple trying to figure out the problem. Uninstalled and reinstalled the whole thing several times. Even went back to my original CD that came with the ipod and still get message that I need to upgrade. I was told
( by an apple rep) I have to do a msconfig start up on my computer for the upgrade to work on Windows. Upon doing that I can access my library but access to store is denied. I called apple again and was told they have no idea what is going on but it has to do with the upgrade and windows. I was basically told I may want to consider selling my Ipod, by a apple tech. Is anyone else having this problem. I just want to know how to get the upgrade using windows xp and be able to use it without having to msconfig start and then still not be able to access anything.
I have tried everything, from shutting down my firewall, anitvirus to rebooting my computer back to before I ever put Itunes in it since I was unable to un-install it with the add/remove on my computer.
Can anyone give me some advice on how to get this to work with windows? It would be greatly appreciated since I have a few friends also having the same issues. Thanks

Don't give up yet. At this point I would suggest cleaning your system with ipod and itunes software and reinstall. I know you tried this before but I'm going to give you more detailed instructions. Please read them carefully first before doing them and ask questions if you don't understand them. Also don't skip anything and be careful to not skip part of a step.
1. Uninstall itunes and ipod software
2. Reboot your PC
3. Re-download the itunes installer and QT and save this installer to your desktop
4. Go to C:\WINDOWS\Downloaded Installations. You should see folders like {06EB3288-C5F4-4C73-8EEE-AC798668FF66}
5. Look in each of these folders for itunes.msi and delete the folder. Be careful to only delete the folders containing itunes.msi
6. Clean out your the following folders, Delete as much as you can in these folders except for the folders Cookies, History, Temporary Internet Files.
a. C:\windows\temp (if one exists)
b. C:\Documents and Settings\{username}\Local Settings\Temp
Sometimes installers will pick up old files or won’t delete their temporary files.
Also delete c:\program files\itunes & c:\program files\ipod
7. Go to http://www.download.com/3000-2094-881470.html and download the regcleaner. Unpack it and run it. This is a nice utility that will delete broken registry entries and create a file with them. This way if it deletes anything needed you can add it back. Note I never had to do this with using it for many years. Also it doesn't list XP but you'll be fine. I run XP on both.
8. Reboot your PC.
9. It wouldn't hurt to scan your PC for viruses at this point.
10. Now try to go and install everything again. I'd do QT first then follow with itunes. Remember to disable virus/firewall/privacy/web accelerators before launching the install.
You don't have to try the QT if you don't want to but if you do make sure you do it first before itunes and ipod software.
I hope this helps! Let me know what happens.

I own an Aspire netbook and am trying to upgrade to Windows 10, and need to address issues.

I own an Aspire Netbook and I am having issues resrving an upgrade to Windows 10. Can anyone tell me when this will be fixed?
I own one of your Netbooks and I am trying to reserve the update for Windows 10 and I am getting this message
AO722
AO722-C62kk
Serial number
LUSFT02175*****
Purchase date
2012/01/03
When I use the Windows 10 reserve app I get a message that says
"Windows 10 will work on this PC.
This PC can be upgraded but there may be issues.
Devices
These devices might not work correctly after the upgrade.
Terminal Server Keyboard Driver
(Standard System Devices)
Terminal Server Mouse Driver
(Standard System Services)
Can you please tell me what the story is and when will it be fixed.
Thank you,
TomS
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

spetho2001,
You are describing what sounds like the Microsoft compatibility check tool. It runs to make sure whatever issues may occur are known before an upgrade to Windows 10. If you need a more solid solution I would suggest contacting Microsoft directly as it is their tool.

Drivers issue for Lenovo u400 after upgrading to Windows 8

I recently upgraded to windows 8 an after that facing driver issue for ATI Radeon graphic card and wifi, and also cypress trackpad software is not working. All the supported drivers provided by Lenovo for windows 8 are fake and none of them are working. I even tried to search for drivers for graphic card from AMD website but unable to find any suitable drivers.
And to my surprise when i called lenovo technical support for help, the representative told that no such upgradation is possible for older system, but in Lenovo wesite it is clearly mentioned that upgradion is possible and they are provinding windows 8 drivers for this model which does not works at all :-(
Kindly some one suggest some workaround for this issue.
Solved!
Go to Solution.

I had the same problems with the Cypress driver after upgrading to Windows. Based on I did I downloaded the Windows 8 driver for the Ideapad U300s and it works GREAT. There were no compatibility issues, shows up in Device Manager etc. It also has and icon on the task bar that responds to the F6 key for disabling. Best yet this driver has a Palm Rejection tab. I set it for heavy and no wild pointer movements so I find I now keep the trackpad enabled. NOTE: the file name of the driver I downloaded and installed is: Ogt102w8. Hope this helps you and can't figure out why Lenovo has a driver listed for the U400 that does not work while this driver works great.

Probook 470 windows 8.1 upgrade to windows 10, any driver compatible issue?

Probook 470 windows 8.1 upgrade to windows 10, any driver compatible issue?

Hi,
First I assume there is a bluetooth module inside your computer.
If so please test to reinstall its driver. To get a driver for the device, you need to know the brand and model of your computer or your motherboard.
Generally computer manufacturers will provide all drivers for their computers on their website. Search with your computer model on manufacturer's website could help you get a proper driver. If failed, search your motherboard from its manufacturer instead
will also help.
After that, uninstall your bluetooth module from Device Manager and install the driver you just downloaded, reboot to see the result.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Upgrade to Windows 8.1 issues

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