Upgrade trial version using code from purchased discs?

I recently purchased the adobe photoshop elements 12 & adobe premiere elements 12 package. When I tried to load the software onto my computer, it wouldn't work. I purchased the software from Amazon and they suggested (before returning the software) that I try downloading the trial versions and use the code from my discs to upgrade to the full version. Is this possible?

It is worth a try - normally it will work....
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
Alternate trial download site:
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

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Date: Tue, 7 May 2013 01:53:21 -0700
From: [email protected]
To: [email protected]
Subject: I cannot activate my upgrade trial version keep saying no prvious registrator version.
    Re: I cannot activate my upgrade trial version keep saying no prvious registrator version.
    created by Rave in Trial Download & Install FAQ - View the full discussion
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echo                7/tcp
echo                7/udp
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== Remark to threads ========================
Thread a)
"I found it is very useful to have a clean system" => not applicable to me
Thread b)
deals with removing relics of previous installations => hints considered but error still appears
Thread c)
not applicable to me

Hi all
I've read your entrys.
Saw that the solution is missing.
It can be found in the manuals:
1. Download the "Registry Clean Tool for SAP NetWeaver 2004s ABAP" and use it.
2. Download the latest Version of "SAP NetWeaver 2004s ABAP" and un-rar it.
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